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Systems Engineer Resume

2.00 Rating

SUMMARY:

  • Solutions oriented; analytical and resourceful candidate with MS Windows Engineering and Systems Administration experience.
  • Proven ability to provide effective maintenance within a Distributed File System.
  • Support through the application of developed and hands - on problem solving skills.
  • Experienced in providing Active Directory user account creation, administration and System Configuration Center Management.
  • Dell certified in supporting server hardware components in an effort to ensure optimum systems performance.
  • Extensive history of providing enterprise support, multi-tiered support, technical, procedural/workflow documentation, notification and recommendations to management involving mid to high level IT issues pertinent to cost effectiveness, data consolidation and systems migration; improving end-user resources and knowledge.
  • 4+ years support/troubleshooting virtualization environments (VMware Workstation/Microsoft/Citrix XenApp).
  • 24 hour on-call rotation schedule addressing branch outages, and escalated after hours network matters

TECHNICAL SKILLS:

  • Microsoft Windows (XP, Vista, Windows 7, Windows 8, Windows 10)
  • Microsoft Active Directory, Group Policy Objects, DFS, DNS, DHCP
  • Microsoft SCCM 2012 (Software Center Configuration Manager), LANDesk/Altiris Imaging,
  • Spiceworks Network Monitoring
  • Enterprise Email systems (Microsoft Exchange Server 2003/2007/2010, Blackberry Enterprise, SilverSky)
  • Linux platform familiarity (Redhat, Ubuntu)
  • VMWare ESXi5
  • Drava Backup (Client/Management Console)
  • SOP (Standard Operating Procure) Technical Support Documentation / Technical
  • MDM (Mobile Device Management / Airwatch)

PROFESSIONAL EXPERIENCE:

Confidential

Systems Engineer

Responsibilities:

  • Secure systems and network by establishing and enforcing policies, defining and controlling access and maintaining audit logs for annual audits.
  • Document and demonstrate solutions through documentation, flowcharts, layouts, diagrams, and charts.
  • Install, configure and support Windows 2003 and 2008 systems for high availability and security
  • Manage VMWare ESX, DRS policies to ensure maximum uptime and system stability
  • Streamline and automate the system maintenance tasks and processes
  • Support mission critical application environments that include: Windows 2008, 2012, VMWare VI4, IIS, MS SQL server and WebLogic, NetApp iSCSI storage.

Confidential

Systems Administrator

Responsibilities:

  • SCCM administration, including deploying standardized desktop images and enterprise packages
  • Troubleshoot package distribution issues across WAN environment
  • Enroll all Enterprise mobile devices into AirWatch console
  • Administer mobile devices via AirWatch management console
  • Create and export AirWatch application reports based on user usage, device or group
  • Monitor and provide console reports involving inventory, app usage tracking, versions and update history
  • Manage AirWatch device apps, security policies, deployed updates
  • Provide 10+ years of professional experience involving, documentation and mentorship
  • Configure local and admin accounts and deliver security policies, compliance rules and restrictions
  • Provide new hire technical including addressing escalations for support staff
  • Set up iOS mobile devices to enable mobile users with network connectivity and email synchronization
  • GPO knowledge, implementation and PowerShell scripting; batch file creation and modifications
  • Administer remote devices; utilizing command line utilities (runas, schtask, gpupdate, whoami, etc.)
  • Administer Druva data back-up management console set quotas; address data recovery request(s)
  • Lead /liaison involving SilverSky exchange environment, not limited to mailboxes and groups

Confidential

Systems Administrator

Responsibilities:

  • Made significant recommendations; implementing standard ITIL practices and procedures resolving in structured processes
  • Saved client $200K annual dollars by effectively utilizing existing financial database throughout migrated environment.
  • Designed, implemented and managed secured Wi-Fi environment and access points for controlled access throughout client properties
  • Create, manage and configure virtual workstations, including clones and templates utilizing VMware vSphere client
  • Install/Customize OS and applications for virtual clients including allocating hard drive and RAM
  • Research, build and test virtualization technologies for developers testing projects as specified
  • Build, test, deploy, P2V instances of virtual machines and maintain virtual cluster throughout life of devices.

Confidential

Technical Analyst

Responsibilities:

  • Image, monitor and maintain all network devices utilizing Altiris network utility
  • Install, configure and troubleshoot Citrix ICA (Version 7.0) on workstations for finance employees
  • Terminate Citrix user sessions to improve server performance
  • Perform active directory administrative tasks not limited to creating/disabling new hire accounts
  • Administer Exchange 2007 (create mailboxes, public folders, aliases, etc) setup troubleshoot accounts

Confidential

Technical Analyst

Responsibilities:

  • Utilize Crystal software to provide queue metrics reports to upper management
  • Monitor Dell mainframe environmental status and escalate interrupted circuits/networks to issues
  • Update document Heat ticketing system and close old stale department tickets
  • Provide remote support to international end-users involving Documentum access issues/requests
  • Monitor network performance
  • Provide blackberry and mobile support including mailbox/device sync issues

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