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Systems Engineer Resume Profile


  • Installed, configured, supported servers, switches, routers, firewalls, computers,
  • laptops, peripherals, software, applications, for small, medium and large businesses
  • for over 20 years.



Systems Administrator Contractor

  • Support Credit Union financial institutions in day to day activities utilizing proprietary software in a
  • lan wan environment. Provide phone support and remote desktop support for end users, servers,
  • routers, switches, firewalls, pc's, and printers. Support Cicso 1800, and 1900 series routers, and
  • switches, Sonicwall, and Fortigate firewalls. Manage vpn clients, Vasco tokens and remote
  • server connections.
  • Installed Server 2012 on Dell Servers, configured Raid drives. Implement Active Directory security
  • rights applying Organizational Units and Group Policy granting proper security permissions, for users,
  • groups. Support Server 2003, 2008, 2012 setup DNS forward, reverse lookup zones. Setup, support Symantec Endpoint Manager, clients, installed licensing. Trouble shoot virtual severs, and Terminal
  • Servers 2003, 2012. Installed Remote Desktop Services on Server 2012. Migrate data shares,
  • Exchange mailboxes from Server 2003 to Server 2012.
  • Setup Exchange, 2010, 2013 servers, applied updates, quotas, smtp connectors, integrated with
  • Imail host site. Setup full configuration of Email sever internal to the location. Support WSUS, and
  • update services. Backup Exec 2012, Evault cloud storage, using tape drive, and disk drives. Installed
  • SQL 2008, SQL 2005, and Windows Internal Database. Troubleshoot Windows Server 2003, 2008, 2012
  • WSUS, Backup Exec, Exchange, Symantec Endpoint, and McAfee antivirus products.
  • Support Office 2013,Office 2010, Office 2007, and Desktop Operating systems of Windows XP,
  • Windows 7, Windows 8.1. Support Oki Data, Epson, Lexmark printers with a static IP settings.
  • Support serial print servers, and virtual print servers. Support adding and removing pc's from domain.
  • Support virtual IP computer connections hosted on IBM mini computers, using proprietary software
  • applications utilized in Credit Unions. Configured Dell pc's for use at Credit Unions.


Network Administrator/TechSupportSpecialist

  • Implemented Active Directory security rights identity scheme utilizing Organizational Unit Structure
  • and Group Policy applying security permissions, for users, groups. Supported Server 2003, 2008,
  • setup DNS forward, reverse lookup zones, DHCP scopes, and reservations based on mac addresess,
  • Configured Routing and Remote Access Services monitoring tcp ip logs, VPN tunnels using VNC, applying IP settings for WAN connectivity,
  • Tested, installed, configured, and managed Arcserve 11.5 disaster recovery software, and Symantec
  • Backup Exec 2012. Monitored daily backup routine, documented backup logs, and routinely
  • restored user files, and exchange mail boxes. Installed configured supported HP Procurve 2848 switches
  • Cisco 1900 series routers, implemented OSPF protocols, and familiar with setting up VLans.
  • Installed, configured, tested Sonic Wall Firewalls, ISA 2006, and Websense web filtering software in
  • order to secure the intranet, and external perimeter zones. Monitored Server Evnet logs, Firewall logs, Websense logs for activity tested access inside and out of organization for proper access, and security. Installed and tested HP Procurve 420 Access points district wide. Supported Tapit phone usage tracking application on Unix phone system server, using Avaya PBX phone systems. Completed wiring when needed.
  • Setup Exchange 2003, Exchange 2007 mailboxes, configured quotas and monitored logs. Setup
  • print server, print management, gave users and groups access to print devices. Created TCP IP
  • ports, added drivers, and managed print queues. Supported HP 4050, 4100, 4350 network printers.
  • Configured Ricoh multifunction copier printer email scanners devices, applying correct tcp/ip settings
  • smtp, user rights, and user back up files for disaster recover.
  • Supported Office 2010, Office 2007, Office 97-2003. Desktop Operating systems of Windows XP
  • Windows 7, Windows 8, Windows 8.1. PowerGrade grading, and attendance program. Maintained
  • network of over 450 computers, laptops for Star International Academy, and 95 computers and laptops
  • for Noor International Academy. Installed Smart Boards, projectors, and supported video conferencing
  • sessions.
  • Setup, and configured Symantec Antivirus Kaspersky corporate editions, supported Follett library data
  • base application. Wrote detailed documentation for end users on how to use applications, hardware and
  • various technology used onsite, for Smart Boards, peripherals, email, web access, online applications,
  • and video conferencing using web ex.


Network Administrator

  • Onsite network administration , providing total support for all server functions, routers, switches.
  • Including Active Directory, Print Services, Applications, Server hardware, PC's, and
  • Peripherals. Consulted with business owners, administration, staff on current technology
  • and future growth plans. Supported Windows Millennium, 2000, XP Home, and Professional.
  • Sold and recommended hardware upgrades. Installed all internal hardware and software,
  • patch panel, wiring, switches, routers, waps, servers, workstations, peripherals and
  • verified all was functioning, and accessible. Trained staff on new hardware and workstations.
  • Installed, configured, and supported Windows 2003 server, 2000 server, and NT 4.0 server.
  • Supported ISA 2000, Proxy 2.0, Exchange 2003, and 2000, in domain environments. Installed
  • and configured Surfcontrol, and Websense internet web filter applications.
  • Setup, configured Norton Antivirus corporate editions, supported Follett library data base
  • application. Supported Tapit phone usage tracking application, and Unix phone system
  • administration using an Avaya phone system on a Unix server. Supported Polycom video
  • broadcast device via ISDN connection to online video conference events.
  • Installed, and configured Netgear, Linksys, and Cisco, switches, and wireless routers
  • for internet access. Setup firewall security, and blocked or restricted website access.
  • Configured, and trouble-shot multi device wireless environments, and access points.
  • Installed, and configured Backup Exec 7.0, 8.0 for daily backup scheme advising customer
  • base on safe, and reliable backup procedures. Installed internal, and external tape devices
  • from Compaq, HP, Seagate in servers, and workstations. Used Microsoft backup schemes.
  • Supported, installed and configured Win95, Win98, Win98se, Millennium, XP home, and
  • XP professional operating systems. Installed pc's into multi Server, workgroup, and standalone
  • configuration's.


Computer Service Engineer

  • Onsite support for Municipalities, Law Firms, Schools, Non Profits, Manufacturing, Retail, Libraries.
  • Diagnosed, and fixed software related problems for server's running NT server 3.51, 4.0,
  • 2000 server, and Novell Intranetware 3.12, 4.10, 4.11, 5.0, 5.1 SBS, and 6.0. Installed and
  • configured Intel, Netgear, Linksys, routers and switches, for internal, and external
  • internet access. Setup firewall security, DHCP, and blocked or restricted website
  • access. Installed Inoculan, Mcafee, and Norton antivirus software on servers, and workstations.
  • Planned, designed, and configured NDS in a multi server environment for user access,
  • security, file sharing, login scripts, folder rights, and printing for Netware 4.11, 5.x, and 6.0.
  • Responsible for configuration of NT 4.0 server, and 2000 Active Directory in a multi sever
  • environment. Setup user access, security, file sharing, login scripts, folder rights, and printing.
  • Implemented DHCP, DNS, and TCP/IP configuration settings. Installed Exchange server 4.5
  • sbs, 5.5, and 2000 exchange server in a active directory environment.
  • Designed, configured, and installed production servers, utilizing scsi controllers. Installed
  • SCSI, IDE hard drives in raid 0, raid 1, and raid 5 configuration's. Installed, and configured Novell
  • 5.0, 5.1 SBS, and Netware 6.0 network operating system. Installed , and configured Microsoft
  • NT 4.0 server, and 2000 server active directory. Compaq, IBM, DELL, Clone servers .
  • Diagnosed, and repaired hardware related problems in Compaq 800, 1500, 2000, 3000,
  • 4000, 6500, and 7000 series servers. IBM Netfinity 3000, 5000, 5500, and Dell poweredge
  • 1600sc, 2400, 4000, series servers. Supported various clone model servers. Replaced
  • memory, system boards, SCSI controllers, NIC's, IDE, and SCSI hard drives. Reloaded
  • network operating systems, restored data, and reconfigured networks after disaster.
  • Installed, and configured Backup Exec 6.0 7.0, Arcserv 6.x 2000 for daily backup scheme
  • advising customer base on safe, and reliable backup procedures. Installed internal, and
  • external tape devices from Compaq, HP, Seagate in servers, and workstations.
  • Supported, serviced, and installed Compaq Deskpro's, Presario, Dell optiplex, latitude
  • HP pavilion, vectra, Gateway, IBM E series, PS2, and Clone desktop's, and laptop computers.
  • Installed, and configured Win95, Win98, Win98se, Millennium, XP home, and XP professional
  • operating systems. Installed pc's into multiserver, workgroup, and standalone environments.
  • Troubleshot, installed, and configured Palm Pilots, DVD rw's, and CD rw's. Supported various
  • versions of Microsoft office from 4.x, 97, 2000, XP, word, excel, outlook, powerpoint, publisher.
  • Assisted sales department in ascertaining customer current configuration, desired growth path,
  • and the hardware, and software needed to improve the current network infrastructure.
  • Serviced, and supported HP laserjet's, II, III, 4, 5, 5si, 1200, 2000, 4000, 4050, 8500, replacing
  • memory, toner, maintenance kits, fuser assemblies, logic boards, motors, and rollers.


Systems Engineer Retail store, Law Firms, Schools, Manufacturing, Municipalities.

  • Serviced, installed and supported Novell 3.12, 4.11, and nt 3.51, and NT 4.0 server operating
  • systems for businesses in the manufacturing, accounting, law, and automotive industries throughout
  • the Detroit area. Supported PC's using win95, Novell client 2.x, Office suite 95 97.
  • Provided onsite contract support position at Volkswagon of America. Worked extensively with
  • VW IT staff planning, designing, configuring a standardized Win95 desktop configuration utilized
  • throughout VW of America. Supported end users providing help desk support, accepted call request
  • and resolved the computer problems, quickly and efficiently.
  • Traveled to Los Angeles, Chicago, Toronto, and integrated Compaq 2500 server's, and
  • Deskpro 2000 pc's at parts distribution depot's. Made sure exchange outlook, internet access
  • backup, and security were functioning. Fazed out IBM system 36. Configured server for
  • proper security, and intranet access.
  • Tested, configured, and supported Audi car design Kiosk computer. Traveled to National Auto
  • show's in Los Angeles, Miami, Chicago, Detroit, supporting Kiosk computer's for the general
  • public to design, and select automobile features, and print a summary for purchase.
  • Installed, serviced, Compaq, IBM, HP, Dell, Macintosh computers, printers, and peripherals.

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