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Systems Analyst Resume

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Monsey, NY

PROFESSIONAL SUMMARY:

  • Over 9 years as a Senior Technical Consultant . Comprehensive E - mail Infrastructure
  • Operating system support: Windows 2000/2003, XP, NT; True64 Unix, System V, BSD, Sun OS, HP-UX, AIX, DEC Unix, DEC Ultrix; MAC OS; OS/2; Pathworks; Open VMS; Novell
  • Network/Data Communications: Ethernet, Token Ring, DECnet, TCP/IP, DNS, SMTP, NFS, SNA, RJE, X.25, AppleTalk, LDAP/LDIF, X400/X500, DDS, MS Instant Messenger Service
  • E-mail architectures: Mirapoint RG450 SMTP gateway appliances; MailMarshal Anti-Spam Servers; PMDF SMTP Message Switch; Sophos Anti-Virus, Norton Anti-Virus, MacAfee Anti-Virus; MS Outlook/Exchange 5.5/2000/2003/2007 ; Sendmail; ALL-IN-1, Teamlinks and Mailworks for ALL-IN-1; Lotus Notes Mail, cc:Mail, LMEF, ISOCOR cc:Mail Gateway, Lotus SoftSwitch; DEC MRX, Message Router, MailHub X400/X500, Mailbus400
  • Working Knowledge of Microsoft desktop products: MS Word, Excel, Office 97-2007, MS Project, MS Instant Messenger
  • Scripting Languages: Perl, DCL
  • MCP for Windows NT workstation v4.0, NT Server and NT Enterprise Server, Windows XP, 2003 and CompTIA Security+(May’07), 2003 MCSA (Jul’07)
  • Technical Lead on project to migrate PMDF E-mail Gateways to Mirapoint RG450 gateway appliances. Developed and implemented Perl scripts for configuration updates, management and daily backups for all RG450s in a Global Enterprise.
  • Managed project to migrate Global PIM application server from DEC Alpha 2100 to Alpha 4100: including coordinating the upgrade of OpenVMS OS and Pathworks application. Oversaw activities of teams in New Jersey, Switzerland and Australia.
  • Coordinated implementation of MS Instant Messaging and Exchange Conferencing Servers for Hoffman-La Roche’s US based Headquarters in Nutley, NJ
  • Managed system and application support for web-base banking application running on Compaq Alpha Clusters with True64 Unix. Supervised group of 3 System Admins.
  • Client liaison for X400/X500 backbone integration: including Lotus Notes, cc:Mail, OS/2, Windows NT, ISOCOR gateways, DEC Mailbus 400 on DEC Unix at CHASE(Chemical)

PROFESSIONAL EXPERIENCE:

Confidential, Monsey, NY

Systems Analyst

Responsibilities:

  • Member of Client Services Support Team Providing Infrastructure Installation, Management and Desktop support for Windows 2003 Server and Windows XP, Active Directory and Microsoft Exchange 2003/2007
  • Proactive support of client infrastructures through backup services via Symantec’s Backup Exec, Anti-Spam/Anti-Virus via Trendmicro and Remote Desktop and SSL Login Services

Confidential, Nutley, NJ

Sr. E-mail Systems Specialist

Responsibilities:

  • Technical Lead/Core team member on re-architecture of Corporate E-mail backbone infrastructure: Replacement of Legacy PMDF Message Switch with Mirapoint E-mail gateway appliances (RG450s) and upgrade of MailMarshall Anti-Spam Servers
  • Provided daily technical support for SMTP based message switch (PMDF) running on Compaq OpenVMS Alpha Cluster
  • Provided 2nd/3rd level support for NetIQ’s MailMarshall Anti-Spam Servers
  • Developed and implemented procedures for automatic update of anti-virus identity files for Sophos’s Vsweep Anti-Virus software on PMDF Cluster
  • Managed project to migrate Global PIM (Clinical Trials Data) application server from Compaq Alpha 2100 to Alpha 4100, including upgrade of OpenVMS and Pathworks. Coordinated Teams in Nutley, NJ; Basel, Switzerland and Dee Why Australia

Confidential, Weehawken, NJ

Unix Systems Admin

Responsibilities:

  • Unix System Admin Group Supervisor, overseeing application and system support of Compaq Alpha True64 UNIX Clusters running back office processing for “Citifi” web-based banking pilot project Managed group of 3 System Admins
  • Coordinated installation and configuration of EMC NAS storage system

Confidential, Parsippany, NJ

Windows NT Systems Engineer

Responsibilities:

  • Provided technical support of all Windows NT Systems installed in Toys-R-Us, Kids-R-Us and Babies-R-Us retail stores throughout U.S., including remote support utilizing SMS remote control and NT admin tools: Event viewer, Server Manager and User Manager for Domains

Confidential, Nutley, NJ

E-mail Systems Specialist

Responsibilities:

  • Primary technical support person for SMTP message switch (PMDF), legacy VAX e-mail platforms: DEC’s ALL-IN-1; Teamlinks/A1 and Teamlinks/Mailworks on windows 3.1, NT and Mac OS; MRX, Message Router and DDS; cc:Mail
  • Developed automation process of Directory Synchronization (DDS) across ALL-IN-1, cc:Mail and MS Exchange platforms utilizing DCL command scripts
  • Provided support for migration of Teamlinks user to MS Exchange

Confidential, New York, NY

E-mail Systems Integration Specialist

Responsibilities:

  • On-site Compaq technical liaison for client (CHASE/Chemical Bank) and DEC project team located in Ireland and Maryland, for X400/X500 Messaging Infrastructure project. Coordinated all vendor relations, problem reporting, resolution and implementation. Coordinated acceptance testing
  • Managed lab consisting of a DEC Alpha with Unix and Mailbus 400; MicroVAX 3100 with OpenVMS, Message Router (MR) and MRX; MicroVAX 3400 with ALL-IN-1, MR and Softswitch; NT server with ISOCOR’s cc:Mail Gateway; OS/2 server with Lotus Notes and ISOCOR’s LN Gateway; and Windows 3.1 workstation with Lotus Notes LMEF gateway
  • Re-engineered directory synchronization process which was used to cleanly configure acceptance test environment to simulate the various phases of platform migrations of Chemicals production E-mail environment to the X400/X500 backbone, utilizing extensive DCL coding

Confidential, New York, NY

Sr. Technical Specialist

Responsibilities:

  • Provided technical support for Banker’s International Mail systems, including VAX ALL-IN-1, Lotus Notes Mail and various other in-house developed systems
  • Trained new staff members on the mail systems for support roles
  • Updated and enhanced host monitoring utilities written in DCL
  • Core member of server migration project which migrated Lotus Notes servers from OS/2 to Windows NT
  • Provided assistance with installation and set up of the first NotesView console at Bankers
  • Core member of project which provided x.400/x.500 services for the bank, using Control Data System’s Mail Hub product running on an IBM RS-6000 under AIX 3.2.5

Confidential, East Hanover, NJ

Sr. VAX Systems Analyst

Responsibilities:

  • Liaison between Research departments and Corporate IS department supporting VAX computer systems
  • Provided technical support for ALL-IN-1, Pathworks, cc:Mail and various VMS Layered Products
  • Provided technical support for IBM RS-6000 systems running AIX 3.2.1
  • Provided and technical expertise to operations support staff
  • Evaluated software and hardware: provided written proposals and justifications for new purchases to Corporate IS Management and Research Departments
  • Developed and implemented project plans for testing and installation of new hardware and software
  • Assisted with the installation and set up of an Alpha 2100 VMS system for a client/server implementation of SAS
  • Technical Project Manager on project which successfully implemented cost savings initiative to consolidate Multiple VAX systems running various research applications for DRRA, Pre-Clinical, Clinical, Pharma Development, Technical Operations and Patient Departments into a 2-node VAX/VMS Cluster (VAX 7610 and 6610)
  • Technical Project Leader for VAX environment on project to implement an enterprise-wide e-mail strategy, including the VAX/VMS, IBM and Unix platforms
  • Technical Project Leader on project to identify problems and exposures in the VAX/VMS environment for Corporate IS Management
  • Started an informal VAX User Forum as a vehicle to open communications between the Research Departments and Corporate IS Department. This was later formally adopted by high-level management

Confidential, Paterson, NJ

Systems Support Manager

Responsibilities:

  • Provided systems support to the Software Development, Quality Assurance and Customer Support Departments on Sun, HP, Apollo, Ridge and DEC computers
  • Provided support for a Novell Netware 286 LAN with 45 nodes
  • Analyzed and corrected existing network problems for their Thickwire/Thinwire Ethernet environment
  • Presented proposed purchasing recommendations for additional network, computer hardware and software to CEO
  • Produced 1991 budget for Systems Support Department

Confidential, Bloomfield, NJ

Programmer Analyst

Responsibilities:

  • Provided systems support and programming to Research Department on DEC VAX/VMS, ALL-IN-1, Message Router, DECnet, TCP/IP (Ultrix Connection) and NFS
  • Converted HPLC calculation routines from PDP BASIC to VAX BASIC
  • Technical Project Leader on project to design and implement an Ethernet Network utilizing Thickwire and Thinwire Technology
  • Conducted in-house seminars for colleagues in my department on Network Topologies and various software products available for VAX/VMS systems
  • Technical Project Manager for Molecular Modeling Computing Resources Project which installed a Convex C220 super-mini computer, an SGI Multiprocessor Graphics Server and SGI High-end Graphics workstations on an Ethernet LAN running BSD 4.3 UNIX, TCP/IP and NFS services
  • Promoted to Sr. Programmer Analyst in October of 1989
  • Technical Project Manager for project which designed and implemented an inventory control system for the tracking of new and existing research compounds. The previous process was manual on hand written index cards

Confidential, New York, NY

Assistant Systems Manager

Responsibilities:

  • Provided systems support for VAX computer center running financial applications on MicroVAXs, VAX 11/750s, 785s, 8530s, 8600s and 8700s
  • Managed DECnet network consisting of nodes in New York, LA and London
  • Set up PSI and RJE communications lines between New York and LA
  • Performed Installations and upgrades of VMS Operating systems and Layered Products
  • Performed system analysis and tuning utilizing SPM and VPA
  • Maintained UAFs (User Authorization Files) on all VMS systems; Developed DCL procedures for tracking captive user accounts and passwords
  • Designed and implemented a Computer Operations Menu system for the daily maintenance of all productions systems
  • Coordinated and conducted contingency backup/Disaster Recovery site tests

Confidential, New York, NY

Systems Manager

Responsibilities:

  • Planned and coordinated installation of the Clinical Research Computer Center at the hospital
  • Managed all aspects of the computer center: Troubleshooting of VAX 11/750, VT Terminals and printers. Performed system backups, installations and upgrades of VAX/VMS and Layered Productions
  • Provided for users, one-on-one and in small groups for clinicians and research fellows in DCL, the EDT editor and CLINFO (Clinical Database Manager from BBN)
  • Installed and maintained IBM PCs and related software products
  • Technical Project Manager for government project to develop a Nutritional Database Management system to be utilized by all CRC sites across the country, implemented using Dbase III Plus on IBM PCs

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