Senior Collaboration Engineer Resume
SUMMARY
- 10 years field deployment/integration experience - Customer facing
- Very strong understanding of and experience designing Routing Switching, Security and LAN / WAN, VoIP and Data Center
- Assist with plans, operations, engineering and installation of networks to new locations
TECHNICAL SKILLS
Cisco Routers: 7600 Series, 7200 Series 38/28/1800 Series, 39/29/1900 Series 36/2600 SeriesCisco Switches Catalyst 6500 Series, 4500 Series, 3850 Series,3750 Series, 3560 Series,2960Series;
Cisco Security: ASA 5500 Series, PIX 515E,IDS, IPS 4200 Series Sensors,CISCO MARS, VPN 3000 Series concentrators, NAC (network access control);
Cisco Wireless: Cisco 2100,4400 Series Wireless LAN Controllers Cisco Aironet
1240 AG Series; ACE/ISE syetem;:
Cisco Voice: Unified Communications Manager, Unified Communication Manager Express, Unity, Unity Connection, UCCX,Meeting Place, Media Sense,VG224,Unified IP Phones 79/88/89/9900 Series; DX650/70/80 Series;
Cisco Network management: Cisco Works, MARS,ACS,ISE,PI/NCS;
Video: VCON MCU,PLOYCOM System Software
Windows Server: 2003 / 2008 and Workstation 4.0 / XP/2000/2003.VMware/ESX, Putty / SecureCRT, MS Office, and Visio 2003;
WAN: TCP/IP, IPv4 / IPv6 Routing, Access Control Lists, Network Address Translation (NAT), T1 /E1, Frame Relay, and WAN Equipment (CSU / DSUs and modems)
LAN: 802.1q, ISL, Ether-Channel, Multicast, SNMP, HSRP / VRRP / GLBP, DHCP, Frame Relay Traffic Shaping, Voice Over Frame, VOIP, FlexWAN, and WAN modules;
Routing Protocols: include OSPF, IS-IS, EIGRP, RIP and VPNs;
Network Monitoring / Analysis: Cisco, CiscoWorks, SolarWinds Orion, MARS and Kiwi tools,SNMP;
Voice and Unified Communications: Cisco Unified Communications Manager, Cisco Unified Communication Manager Express, Cisco Unity, Unity Connection, Cisco Contact Center Express, Cisco VOIP phones, Cisco Modular QOS, Video / Voice QoS (CBWFQ and LLQ);
Security / VPN: Cisco Catalyst FWSM, Cisco ASA 55xx, IOS Firewalls, Cisco Client VPN (IPSec and SSL / Any Connect), Site-to-Site VPN (Router-Router, Router-PIX and PIX-PIX), VPN Concentrator 3005 / 3015, Cisco ACS TACACS+ / Radius, Cisco Secure Scanner, Websense Web filtering, Cisco IDS/IPS, Network Admission Control (NAC / 802.1x), and and Cisco FWSM Module;IPSEC/Anyconnect/DMVPN/GETVPN;
PROFESSIONAL EXPERIENCE
Confidential
Senior Collaboration Engineer
Responsibilities:
- Built environment setup,Participate during pilot testing.
- Built VMware ESX/ESXi 5.x+, vCenter, vSphere on Cisco UCS C240 M4.
- Built UC security features, media and signaling encryption, voicemail encryption, conference encryption,VPN Phone;
- Participate in CTS internal Design meetings and provide specific input and progress report as needed.
- Implementation of Cisco UCS servers (UCS C/B series) based on Cisco best practices.
- Produce low level design as per approved solution.
- Setting up lab environment to mimic production environment.
- Built and implement Call Manager/ Unity Connection/Emergency Responder / Webex Meeting Server/Jabber V10.x clusters between two data centers.
- Pilot phase testing and pre-migration configuration tweaking etc
- Implementation of Site Cisco switches and voice router 29XX/ VG224 & configuration.
- Provisioning of IP telephony endpoints like 79xx / conference phones/wireless phones etc.
- Produce final Built documents of call manager, Unity, Emergency responder / Jabber for operations.
Confidential, San Jose,CA
Tier-3 Voice /Network Security Engineer
Responsibilities:
- Leading unified communication and security solutions provider, such as vpn phone, ASA phone proxy,Cube phone proxy, Anyconnect for IOS/Android/Windows/MAC, Dot1x authentication;
- Installation, configuration, troubleshooting, and monitoring of Alpha LAN/WAN services, and Cisco Virtual Remote office VPN services;
- Providing face-to-face support to end users for hardware and software issues troubleshooting hardware issues related to IP Telephony, Anyconnect VPN and Phone Proxy issues;
- Research and implement technologies that will enhance enterprise network security.
- Infrastructure Single Point-of-Contact PM function responsible for: United States, Asia-Pacific, Europe locations.
- Cross-functional infrastructure co-ordination and support
- Designed, configured and deployed UC Security infrastructure for many national/international clients consisting of thousands of phones, and single / multiple CCM and ASA clusters.
- CUCM/Unity Connection Administration (7.x,8.x,9.x,10x). Bulk Admin Tool (BAT). Systems Setup, User Management, Endpoint ( 79/88/89/9900 and DX650/70/80 Phones,) Admin and firmware upgrades.
- Cisco IP Phones, Wireless Phones, Access Points and soft client configuration/connectivity & behind CVO troubleshooting.
- Installation & Configuration Of ASA 5500 and 5500-CX Series Firewalls.
- Installation & Configuration Of ACS and ISE authentication servers.
- Remote Access & SSL/Anyconnect VPN Setup.
- Designed, configured and deployed 802.1X authentication for ip phones, video endpoints and workstation.
- Internal & External Vulnerability Assessment.
Senior Design Engineer
Confidential
Responsibilities:
- Identifies customer requirements.
- Design network solutions to meet client networking requirements
- Work with clients to identify business and technical networking requirements
- Responsible for the design, engineering, one or several of the following disciplines: Local and Wide Area Networks, VOIP Networks, Security Appliances, and Wireless Networks.
- Evaluate new network technology. Assist with the planning and design of future network architecture.
- Document network architectures and work completed.
- San Diego Food Bank Unified Communication System Project
- 1019 Entertainment Unified Communication System Project
- BridgePoint Eduction Security System Project
- Mission Viejo Country Club Network System Project
- Barona Band of Mission Indians Network System Project
- Wasserman Media Group Network System Project
Pre-sales and Network Integration Engineer
Confidential
Responsibilities:
- Work with Channel team and partners to find and develop physical security solution opportunities;
- Responsible for developing a business plan to meet and exceed assigned quota;
- Focusing on complex and big enterprise network design and solutions for media, government, retail, health care and education industries;
- Recommend the implementation of technology to support the company's objectives.Develop strategies, techniques, and standards for systems and interfaces;
- Prepare Functional Specifications, Technical Specifications, Testing Plans and other documentation;
- Conduct meetings and present to various management levels;
- Perform in-depth and high-level technical and sales presentations for customers and partners;
- Provide specific solutions/technology/product consulting, technical and sales support for accounts, extended sales teams and partners.
Senior Network Engineer
Confidential
Responsibilities:
- Design network topologies and site configurations
- Direct network installations
- Operate and maintain the Local and Wide Area Networks
- Assist with plans, operations, engineering and installation of networks to new locations
- Monitor Local and Wide Area Networks (LAN/WAN)
- Direct and prioritize network troubleshooting and maintenance
- Install, maintain and troubleshoot network equipment - routers and switches
- Produce network configuration documentation and designs
Senior Network Engineer
Confidential
Responsibilities:
- Provide pre-sales support, network design and solutions to clients;
- Participated in redesign of the Confidential network.;
- Demonstrated a high level of technical writing and project management skills by creating numerous published documents on design concepts and testing efforts within given deadlines;
- Building secure IPSec VPN tunnels across Internet with Cisco PIXes and ASA, Router;
- Troubleshoot and support of this network;
- Configured and deployed an IPSec based Virtual Private Network (VPN) solution for use by the engineering department.Additional parameters were placed into the solution to allow strict control for vendor access on an as needed basis.