SUMMARY

• A detail oriented, patient individual with problem solving and critical thinking skills seeking a position in IT where my interest education and experience can be utilized in an environment that encourages growth.
• The ability to concentrate, prioritize and process information effectively coupled with the understanding of the need for confidentiality facilitate the successful completion of assigned responsibilities leading to strong accountability.

TECHNICAL SKILLS

Applications / utilities: Apache HTTP Server Project.

Database management system: MySQL, SQL.

Virtual machines: KVM, VMware, Virtualbox TeamSite - content management system SSH, NTP, NFS, TCP/IP Netbeans, Eclipse, Notepad++, Sublime Text (development software) Computer diagnostic (MRI, Hiren's, BootCD, Spinwrite) Partition and Backup (Acronis, Easeus, Gparted, Paragon...).

Operating Systems: Linux Red Hat, Cent OS, SUSE, Fedora, Ubuntu ... .

Unix: BSD/OS, OpenBSD, Solaris, Mac OS.

Windows: XP, Vista, 7, 8, Server 2003, Server 2008, Server 2012

Hardware: Laptops & Workstations & Servers, switches, routers, RaidModems, Networking Cards, Printers, Scanners and other peripherals.

Programming Languages: Linux/Unix shell (bash, korn) scripting, HTML 5, CSS, Perl.

PROFESSIONAL EXPERIENCE

Confidential, Austin, TX

Linux \ DevOps administrator

Responsibilities:

• Administrate AWS environment EC2, RDS, Route53, VPC (security groups), Load Balancers (ELB, HAProxy), create new servers, images, snapshots, clone, restore, modify, delete, add additional storage.
• Monitoring over 100 Red Hat (version 6) servers.
• Rotate logs, setup cron jobs, FTP, modify Apache, nginx.
• Provide support for developers
• Rewrite Chef playbooks to Ansible playbooks.
• Writing shell bash scripts
• Add users, setup ssh keys, grant access, update SSL certificates.
• Setup, modify MySQL Databases: create databases, tables, add users, grant permissions.
• Update databases with the data.
• Monitoring over 80 MySQL databases.
• Setup MySQL Workbench.

Confidential

Linux administrator \ Engineer

Responsibilities:

• Setup & maintain development computers in lab.
• Maintain servers in server room, racking, switching equipment.
• Upgrade Operating Systems from Red Hat 9 to Red Hat Enterprise Linux 6 (RHEL): clonezilla, kickstart, NFS, execute bash scripts.
• Design virtualization procedure, how to move psychical servers to virtual: KVM (Red Hat Virtual Machine).
• Monitor 150 Red Hat Linux servers, reviewing systems logs, verifying the integrity and availability of hardware, server resources, systems and processes: top, free, df -h, ssh, vi /etc/sysconfig/network-scripts/ifcfg-eth*, iptables, /var/log/, ./etc/hosts
• Maintain software, application that was devolved in 80's (PERL).
• Test, troubleshoot and prepare +/- 80 IBM ThinkCenter PCs systems for the field (Linux OS).
• Shipping equipment to region offices.
• Responsible for 180 Red Hat Linux systems.
• Write bash scripts.
• Write manuals, tutorials, maintain documentation for users (word, excel).
• Apply OS patches and upgrades on an as needed basis: update, upgrade, restart, satellite.
• Support application team, investigate and troubleshoot systems related issues: crontab.
• Report to 7 managers & contracting company's vice-president (IT hand on guy): spent a lot time researching, trying applying technologies to various projects.

Confidential, Mettawa, IL

Linux \ UNIX Deployment Engineer

Responsibilities:

• Work daily with UNIX (Solaris), Linux (Red Hat) Windows systems.
• Write Unix Bash scripting.
• Write Linux Bash scripting.
• Deal with disaster recovery procedures.
• Perform networking task (TCP/IP, DNS, Firewalls, Proxy Services, etc)
• Monitor, configure Sendmail software.
• Perform all duties on Lotus Notes.
• Troubleshoot operating system issues.
• Resolve HP anatomy tickets.
• Create/Design websites for administrators, developers, application teams.
• Create web pages for Microsoft share point.
• Write manuals, tutorials for administrators and end user.
• Manage documentation and reports for managers.
• 24 hour on call / 7 days a week.
• Workin with Veritas Cluster Server Systems Performance Monitoring and Automation tools (CA-Wily, BMC Patrol, Control-M).
• HP anatomy ticket system.
• Work with WebSphere Application Server, IHS.
• Responsible for Interwoven Open Deploy / TeamSite, runs on central server and other target servers (Client Software), where content gets deployed.
• TeamSite Development/Enhancements including Workflows, Templates, custom applications in CGI & PERL, Java TeamSite Application Support and Upgrades of the site-in-a-box version of TeamSite Deployment Support for wide-range of customers Open Deploy Support Resume.
• Manage suspended J2EE and SUPART deployments that are bound for Production platforms for various internet and intranet sites throughout Confidential in house developed tools.
• Troubleshoot deployment issues

Confidential

TeamSite Administrator / UNIX system administrator

Responsibilities:

• Work daily with UNIX (Solaris), Linux (SUSE) Windows systems.
• Write Unix Bash scripting.
• Write Linux Bash scripting.
• Deal with disaster recovery procedures.
• Perform networking task (TCP/IP, DNS, Firewalls, Proxy Services, etc)
• Monitor, configure Sendmail software.
• Perform all duties on Lotus Notes.
• Troubleshoot operating system issues.
• Create/Design websites for administrators, developers, application teams.
• Write manuals, tutorials for administrators and end user.
• Manage documentation and reports for managers.
• 24 hour on call / 7 days a week.
• Workin with Veritas Cluster Server Systems Performance Monitoring and Automation tools (CA-Wily, BMC Patrol, Control-M).
• Work with WebSphere Application Server, IHS.
• Responsible for Interwoven Open Deploy / TeamSite, runs on central server and other target servers (Client Software), where content gets deployed.
• TeamSite Development/Enhancements including Workflows, Templates, custom applications in CGI & PERL, Java TeamSite Application Support and Upgrades of the site-in-a-box version of TeamSite Deployment Support for wide-range of customers Open Deploy Support Resume.
• Manage suspended J2EE and SUPART deployments that are bound for Production platforms for various internet and intranet sites throughout Confidential in house developed tools.
• Troubleshoot deployment issues

Confidential, Deerfield, IL

IT Analyst \ Unix/Linux Support

Responsibilities:

• Support new Point of Sale hardware and software systems (next generation POS).
• Daily responsibilities debugging and communicating to team members and store personnel.
• Work in Windows and Linux (SUSE), IBM DB2 database server and SQL server environments.
• Install patches, device drivers, third party software.
• Write, troubleshoot and implement Perl and shell scripts for Linux and Unix systems.
• Resolve open tickets, read logs, perform hardware and software troubleshooting, schedules hardware repairs / service calls.
• Responsible for the configuration, testing, implementation of Linux systems.

Confidential, Bloomingdale, IL

Help Desk (tier 3)

Responsibilities:

• Process Service Requests received by phone, web ticketing systems, and e-mail.
• Maintain accurate records and call logs for management reporting.
• Use ticketing systems Triactive, footprints, ITSM (IT Service Management), WebSpoc or companies’ specific ticketing systems (HP, Chase, and Verizon…).
• Diagnose and resolve moderately complex system hardware, software, network, and operator issues.
• Interface extensively with end users, peers, computer technicians and other Information Technology personnel for the resolution or escalation of desktop related problems.
• Assist with all aspects of technical support.
• Play an occasional contributing role on projects of low to moderate degrees of complexity.
• As needed, instruct end users in the appropriate use of equipment, software, and/or reference materials.
• Resolve problems concerning network password, telephony, voice mail, printing and computer related issues.
• Provide remote service using Damware, LANdesk management suite, ShowMyPC, join.me.
• Provide Lotus notes or Microsoft outlook support.
• Unlock accounts or reset user’s Active Directory, Mainframes, SAP passwords.
• Provide Blackberry phones/Enterprise Server Service and other devices (iPhone, androids)
• Troubleshoot Unix/Linux software issues, manage packages, view logs, write bash scripts.
• Monitor Mailboxes for 25 companies and escalating issues to appropriate teams.