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Systems Administrator Resume Profile

Summary

  • Director of Information Technology Enterprise Systems
  • A result-driven professional with a successful 22 year career in developing, deploying, and executing the creation and integration of applications, infrastructures, project plans, and architectural designs by using solid methodologies, coupled sound management strategies for various global organizations within 24X7 heterogeneous computing environments.
  • A proven technology executive that is skilled in building highly optimized enterprise computing environments that reduce costs, enhance availability, provide security, enable growth, proper capacity management, and increases performance by using the latest technologies and best practices within large-scale standalone or virtualized REDHAT, SUSE, Solaris, AIX, HPUX, Windows, Mainframe, and Oracle database environments.
  • Recognized ability to partner with business leadership, technology teams, and vendors to evaluate needs and issues, define strategies, best practices, and ensure the appropriate and on time delivery of solutions with strong ROI and TCO.
  • An inspirational leader who builds high performance teams that excels in rapidly changing business environments by providing group/one-on-one mentoring and training as required.
  • Core Competencies:
  • Vision, Strategy Execution High-Availability Design Optimization Virtualization Integration Automation
  • Data Center / NOC Management Consolidation Standardization Budget Planning Project Management
  • Vendor Management/Negotiation Cloud Computing Cyber-Security Application Development Amazon EC2
  • PMBok BCP SLA CPM CISM SDLC Agile PCI SOX ITL MPLS SaaS IaaS PaaS Google Apps Rack Space IDS IPS

Professional Experience

Confidential

Business Continuity Consultant

  • Presently working with various SunGard clients to their business continuity and disaster recovery plans and exercises.
  • Selected Achievements Solutions:
  • Conducts risk analysis of existing customer disaster recovery plans and environments to provide recommendations.
  • Provides guidance to and coordinate the efforts of staff members in the development of recovery procedures.
  • Management of technical team members during disasters and business continuity logistics.
  • Extensive experience assessing and implementing data replication tools and recovering to cloud based platforms.
  • Management of recovery timelines during managed services recovery exercises.
  • Work with the data center operation teams to ensure all equipment is properly provisioned and functioning.
  • Responsible for conducting training seminars about new technology products and procedure development.

Confidential

Senior Manager of Information Systems Infrastructure and Data Center Operations

  • Chosen to orchestrate a transformation of teams, strategies, methodologies, and workflows to ensure optimal availability and performance of multi-platform environments supporting several multi-million dollar e-Business Cloud based applications.
  • Managed a geographically dispersed team of 10 technologists U.S. India , multiple capital budgets up to 3 million, various technology project teams that utilized newly established strategies roadmaps, restructured and expanded the teams responsibility to include evaluating and recommending new technologies, design, implementation support of Oracle, RHEL, SLES, Solaris, XEN, KVM, Solaris-Containers, and VMware within the development-production environments. Collaborated with business partners and analysts to capture requirements, analyzed viable solutions, and identified potential IT and non-IT related risks.

Selected Achievements Solutions:

  • Defined and managed scopes for concurrent projects by ensuring that proper requirements were identified at initial phases and adjusted project timeliness accordingly to suite business requirements. Developed business justifications for capital expenditures, made formal presentations to the Senior Management SVP's, CIO's, CFO's , and managed costs and resources throughout various projects.
  • Refocused disparate teams to become service delivery centric and efficient within 2 years by utilizing ITIL's service operation methodology.
  • Responsible for the management of RFP development/review, vendor quotes, purchase requisition/orders PR/PO creation, contracts, and approvals. Created a budget tracking dashboards that provided project stake holders with a summarized project view. Constantly worked with finance and senior management on budgetary challenges.
  • Planned/directed the building of a new data center that facilitated the virtualization and consolidation of two data centers into one and building of 2 server labs that reduced yearly operating expenses by 1 million, TCO by 40 resulting in a 3 to 1 physical server reduction and enabling of application and data replication to enhance availability across 3 locations to support 10 mission-critical applications providing on-line financial and legal information via several e-business tools.
  • Developed and executed an upgrade/migration strategy from Oracle 9i to 10/11g and from Solaris 8 to 10 then to SLES 9/10 and RHEL 5/6 running on Net-App storage via 10GigE-bit network connections in a virtualized hybrid private cloud computing server environment using commodity HP, IBM, SUN hardware.
  • Spearheaded the development of a comprehensive Business Continuity Plan and drove efforts to strengthen internal controls that enhanced application recoverability and availability.
  • Introduced and implemented an information security program that is based on ISACA's Certified Information Security Manager's framework and
  • Deployed several Intrusion detection and Intrusion prevention systems to further secure the environment.
  • Supervised a DBA-Developer team that maintained the integrity of the SDLC and who are responsible for the development, testing, validation, and remediation of new/existing internal/external facing applications made up of J2EE, Perl, SQL, Python, XML.
  • Managed the change management process by ensuring that all newly added technology components i.e. application code, software, hardware, network changes were tested and validated before entering the environments.
  • Managed the deployment of a VOIP telephone system for the back office and call center.
  • Created and developed employee development plans and reviews for US and offshore team members.
  • Organized, facilitated, and conducted technology diversity training exercises for technology professionals and business partners.

Confidential

Management Technology Consultant St. Paul Reinsurance

  • Selected to manage teams and various projects responsible for improving technology TOC ROI, while enhancing service delivery.
  • Consulted to clients to define goals, evaluate issues, and deploy solutions with strong ROI and TCO. Effectively managed 5-10 person teams of Oracle DBA's, UNIX / Linux, and Administrators.
  • Selected Achievements Solutions:
  • Assessed, enhanced, and validated infrastructure migration plan to enable St. Paul Reinsurance to meet performance metrics for 2 mission-critical applications. Liaised between business stakeholders and technical teams to analyze and implement additional resources into new HPUX, Solaris, Linux environments to support continued growth.
  • Chosen to define a server and infrastructure strategy for Reuters-Instinet that delivered 3 million in yearly savings by evaluating environments, technology talent, and application workflows. Defined project scopes and managed the migration and consolidation of HPUX, Solaris, AIX, Windows servers, and applications across development-production environments.
  • Established and expanded Disaster Recovery / Business Continuity Plans for the Cleveland Clinic, Aramark, Fidelity Investments, Cablevision, Catholic Health Systems, Johnson and Johnson, C.I.T. Group, and Merck Company. Partnered with SunGard's clients as a technical project management adviser to build and enhance hot site recoveries.
  • Analyzed and recommended strategies to strengthen UNIX security structure to allow JPMorgan Chase to safeguard business data and achieve regulatory requirements. Developed UNIX-Linux operating system hardening procedures.

Confidential

Manager of Business Systems Infrastructure

  • Recruited into a newly established role to improve department performance, enhance collaboration with business units, and drive the building of secure and high-availability infrastructures supporting businesses in the U.S and Canada.
  • Managed and executed the strategy for the standardization, centralization, and automation to meet the evolving needs of the various corporate business systems within several business units. Responsible for technology appraisals, infrastructure and data center design, helpdesk operations, business continuity, project/resource management, risk assessment and vendor management. Led geographically dispersed team of 15.
  • Selected Achievements Solutions:
  • Defined strategy, communicated vision, and mobilized team members to strengthen the infrastructure to enable rapid growth. Trained, mentored, and led team s in establishing relationships with business partners, defining solutions, and expanding /enhancing large-scale HPUX, Solaris, Linux, and Windows environments that supported 14 highly transactional enterprise business applications.
  • Planned and managed the relocation and expansion of 2 data centers to meet future capacity requirements and introduced clustering and data replication across 30 server labs and 10 data centers to improve performance and redundancy.
  • Established a 5 days per week lights out data center management model that reduced monthly operating costs by 30K per month. Developed a disaster recovery structure that enhanced the integrity and recovery of all systems.
  • Reduced help desk calls by 50 in 6 months by creating and offering training classes to internal customers.

Confidential

Senior Systems Infrastructure Manager

  • Brought in to define and implement new solutions and best practices to improve the uptime of critical business systems. Prompted to lead a dedicated team that standardized and optimized a multi-platform HPUX, AIX, Solaris, Windows, Novell, and Mainframe environments.
  • Provided leadership and aligned technology investments with business goals. Evaluated and facilitated the implementation of new tools and standards to improve data integration and access across the enterprise. Managed a team of 8 and capital budgets of up to 2 million.
  • Selected Achievements Solutions:
  • Successfully increased uptime of critical billing and laboratory applications from 40 to 99 while reducing support costs by 20 within 1st year. Identified issues, developed and presented business cases, purchased technologies, and oversaw the redesign, upgrade, and consolidation of infrastructures.
  • Managed the building of a fully redundant and high-availability infrastructure supporting 7 enterprise applications. Evaluated and led the implementation of EMC storage, ServiceGuard clustering, and OpenView monitoring solutions.
  • Spearheaded the design and implementation of infrastructure to support the rollout of a web-based application that enabled healthcare professionals to access medical records via the Internet.
  • Project managed the design of HP-UX infrastructure to support the rollout of new PeopleSoft Payroll and Benefits system that replaced a legacy application.

Confidential

Lead Midrange UNIX Disaster Recovery Specialist

  • Selected to design Disaster Recovery / Business Continuity strategies for various pharmaceutical, U.S-government, manufacturing, and financial services clients.
  • Analyzed client environments to build flexible and cost-effective environments suited for optimal recovery of mission-critical applications. Supervised the building of hot sites, and assisted clients in executing recovery exercises.
  • Selected Achievements Solutions:
  • Led the actual 1st recovery of an SAP / Oracle database system and applications for Merisel Americas.
  • Championed the adoption of EMC Symmetrix as the company's standard storage platform by fostering a partnership with EMC to ensure that their storage subsystems would meet all requirements for all critical enterprise systems recoveries.

Confidential

Systems Administrator / Programmer Analyst

  • Originally recruited as Programmer Analyst and promoted to Systems Administrator to manage, optimize, and ensure the uptime of a 200 UNIX systems environment supporting internal and external customers in the US and Canada.
  • Selected Achievements Solutions:
  • Gathered business requirements, developed applications managed various systems infrastructure components.
  • Installed, configured, and managed servers, routers, and various infrastructure related components as required.

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