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Infrastructure Engineer Resume

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Fortworth, TX

SUMMARY

  • Over 8 years of IT experience specialized in System and Application Administration Support, development, testing on Sun Solaris, IBM AIX, HP - UX, Red hat Linux and Windows environments in the field of Software Development
  • Experienced in participating in all the levels of Software Development Life Cycle(SDLC) of the software and application development
  • Experienced in Unix/Linux and Windows based Operating systems
  • Extensively involved in various levels of development and implementation phases in the software and application implementations
  • Excellent skills in designing, developing, maintaining and supporting software development
  • Expert in shell scripting using Ksh/bash and Perl along with bash/csh/Sed/Awk
  • Experienced in working in parallel and multiple environments like Unix/Linux, Java, Oracle etc
  • Experienced in writing interfaces, parsers and wrappers using Unix/Linux, Korn-shell and C
  • Excellent hands-on experience in working with Unix, Korn-shell, Perl, C, Oracle SQL/plSql, Java
  • Experienced in using AWK/SED programming in shell scripts to process text-based data and fields
  • Experienced in creating, modifying Cron jobs to automate daily routine tasks and scripts like monitoring, maintenance jobs, backup and log/temp files
  • Experienced in developing the shell scripts and scheduling jobs using Crontab for data extraction, loading and transferring processes/jobs between different servers and systems
  • Strong scripting knowledge to perform different administration tasks like monitoring file system sizes, user accounts etc
  • Involved in configuring SSH and setting private and public keys for SSH, SCP and for secure login and transferring of files between different servers
  • Mentoring junior team members to support production web environment
  • Experienced and excellent in maintaining and analyzing Log files during defect analysis and any performance defects and issues
  • Experienced in database programming and managing like creating SQL queries, tables, index, views, triggers, user, grants etc and calling them through Unix shell scripts
  • Experienced in Testing process and involved in unit, system and UAT and well-versed in creating test plans/cases and scripts using testing tools
  • Experienced in automating test cases, generating and analyzing reports, tracking and reporting defects and issues
  • Experienced in preparing application documentation, job Aids and ARMs(Application Recovery Manuals) for future references
  • A good team player with project oriented, strong analytical, logical, presentation, interpersonal and communication skills
  • Actively participated, organized and involved in team building activities, developed a good rapport within the team and members, supportive, encouraging and a problem solving, solution oriented attitude

TECHNICAL SKILLS

Operating Systems: UNIX, Sun Solaris 10/9/8, IBM AIX 5.x, HP-UNIX 11.x, Windows 95/2K/03/XP/NT

Programming Languages: C, C++, Java

Scripting: UNIX Korn-shell, sh/bash/Csh, Perl, JavaScript, SQL, PL/SQL

Databases: Oracle 9i/10g/11g, MS Access 2007

Concepts: OOPS, OOAD, UML

Protocols: SSH, SCP, SSL, SFTP, FTP, TCP/IP

Testing Tools: QTP, Win Runner, Test Director, Load Runner

IDE: Eclipse IDE (SpringToolSuite2.0), Microsoft Visual C++ 6.0

Tools: SmartSVN 6.5, IBM Rational Clear Case, Toad, SQL Navigator

PROFESSIONAL EXPERIENCE

Confidential, Fortworth, TX

Infrastructure Engineer

Responsibilities:

  • Worked on monthly data purge activities of eMetics/Nettracker web analytics tool
  • Responsible for creating data partitions on the database everymonth
  • Responsible for creating and maintaining scripts for archiving, deleting, loading data and re-building indexes
  • Worked on updating analysis in the documentation after each purge activity
  • Involved in Change and Problem Management with Savvis server stations
  • Underwent training for the CiRBA DCI 7.0 software
  • Responsible for attending calls and getting approval for the monthly activity involving savvis servers
  • Responsible for stopping and re-strating webservers (iPlanet, IIS)
  • Responsible for troubleshooting issues and resolving them with HP and Applicaton teams
  • Responsible for commissioning and de-commissioning LDOM servers on Windows for CiRBA project

Environment: Solaris 8/9/10, IBM AIX 5.3/5.2, HP-UX 11.24, HP ESX 3.5, Windows 2000/2003 servers, Oracle 10g, k-shell, Visio, Java, J2EE, iplanet, SQL, CiRBA 6.2/7.0

Confidential, Richardson, TX

UNIX Shell Scripter/Production Support

Responsibilities:

  • Responsible for coding all shell scripts for transferring and receiving files from different billing systems and servers
  • Responsible for writing parser scripts to decode and extract data from different billing file formats like emi and best
  • Responsible for writing wrapper scripts to run java executables from the shell scripts on servers on the specified timings
  • Responsible for writing monitoring scripts to monitor important processes and to send emails in HTML format by embedding HTML code into the script
  • Involved in configuration of Secured Shell (SSH) for securing transferring of files (ssh, scp, etc) between two different billing systems/servers
  • Responsible for writing/updating/managing SQL queries thru automated scripts and extracting data from database
  • Responsible for modifying and re-coding old outdated Perl scripts according to the new job process and requirements
  • Responsible for automating and maintaining and giving grants to tables to different user groups
  • Responsible for monitoring file system space, cleaning and archiving files
  • Involved in performing backups of Production, QA and Development servers and applying required patches
  • Involved in creating test cases for the test scenarios and involved in unit, system and UAT testing
  • Involved in performing troubleshooting production issues, analyzing root cause and in preventive actions
  • Responsible for writing alert scripts to alert any Prod/Dev issues or problems and alert respective teams by sending email alerts notifications
  • Provided support while code push and point releases and involved in moving the application code through development, testing and production servers
  • Involved in preparing documentation, job aids and ARMs (Application recovery manuals)
  • Provided knowledge transfer, orientation and technical training to other new team members on the project

Environment: Sun Solaris 8/9, IBM AIX 5.3/5.2, HP-UX 11.23, Unix, Korn-shell, AWK, Oracle10g, Perl, SQL/PLSQL, Java, XML, JSP, EJB, SQL Navigator, Sql*plus, Eclipse IDE, Smart SVN, Exceed.

Confidential, Irving-TX

SSP Systems Support

Responsibilities:

  • Handled SSP and ShadowQ support for the order fallout management
  • Responsible for thorough analysis of the order flow, fallout and fallout management
  • Responsible for creating and maintaining User Accounts, Profiles, Disk Space and Process Monitoring in Solaris and Red Hat Linux
  • Responsible for performing administrative tasks periodically such as cleaning of system log files, Var files, removing temp files, checking file system and scheduling jobs
  • Written shell scripts to automate the simple daily administrative/alert tasks using cron and at
  • Extensively supported offshore ShadowQ team for the order fallout management, analysis and order recovery
  • Wrote and executed complex SQL Queries to dig the details of order, fallout, fallout reasons and retrieval in the order flow
  • Interacted with various onsite teams like development, workflow adaptors/VADI, FSRC etc
  • Extensively supported the application team and testing team for resolving technical issues at/after releases and prod updates
  • Responsible for writing shell scripts for automating, scheduling and testing with test scripts
  • Responsible for shell scripts using sh, Ksh and bash to automate tasks such as alert log monitoring, finding large files, finding old files and deleting, file system monitoring, database startup and shutdown if needed
  • Participated in designing of and implementation of the Disaster Backup and Recovery Plans
  • Created test plans and developed automated test cases and test scripts using QTP
  • Executed test cases and participated actively in unit, functional testing and regression testing
  • Introduced checkpoints to validate the state of objects and also wrote user defined functions in QTP
  • Experienced in using Test Director to manage the entire testing process and track defects
  • Responsible for preparing and submitting thorough weekly reports on the type of fallouts, reasons, resolution and their analysis
  • Attended bridge calls, trained newly hired and attended and gave KT sessions

Environment: IBM AIX 5L 5.3/5.2/5.1, Sun Solaris 2.5/2.6, sh/Ksh, Java, J2EE, EJB, JSP, XML, vb/JavaScript, Oracle 9i, SQL, QTP, Test Director, Load Runner, TOAD, IBM Rational Clear Case, Eclipse

Confidential, TX

Programmer/Developer

Responsibilities:

  • Coordinated the design, development, testing and maintenance of the corporate e-commerce website.
  • Used Unix webhosting, shtml for site templates, Perl/cgi & java scripts for forms/server-side, & Photoshop for graphics
  • Responsible for coding and developing WebPages for cell phones, services, user authentication, order status modules of the project
  • Responsible for shell scripts and parsers to extract data from the forms submitted online
  • Involved in writing scripts to extract data from submitted form and then create a invoice report and order report to the customer and inventory dept.
  • Involved in creating a secure environment by securing the files, reports and data with right permissions and settings
  • Responsible for creating, inserting, modifying database tables in the database for customers, orders, inventory, users, etc
  • Worked very closely with the Project Manager to assure that project plan is adhered to and approved scope changes were implemented
  • Analyzed requirement documents to prepare detailed Test Plan/Scenarios in testing phase
  • Involved in writing the test strategies and planning documents, test cases using Test Director for testing the application under test (AUT)
  • Responsible for the creation of a Test Plan template to standardize the testing process
  • Prepared test cases based on software requirement specifications and High Level Documents
  • Created test cases to perform thorough functional and system testing by introducing checkpoints like text checkpoints and database checkpoints to validate order data
  • Worked with lot of complex SQL Queries and executed them for a severe database testing
  • Maintained logs for the test results using Test Director as per the rating and made appropriate and relevant code changes to resolve issues
  • Verified changes made and closed bugs during regression testing
  • Assisted the Project and QA Manager with weekly/daily project/qa tasks. Attended project and Status Meetings
  • Project was successfully implemented.

Environment: HP-UX, Perl, cgi, sh/bsh, Java, JSP, EJB, Servlets, JavaScript, XML, Oracle8i, UNIX, Sql*plus, Websphere, Perl, QTP, Test Director, Photoshop

Confidential

Software & Hardware Engineer

Responsibilities:

  • Involved in analysis, planning, design, implementation, performance monitoring, OS install, tuning, capacity planning etc
  • Involved in setup, configuring and maintaining LAN network for the workstations
  • Installed and configured oracle, java on the windows machines and systems
  • Responsible for developing the code for inventory control, database update and customer bills modules
  • Designed and created all the required database tables with normalization techniques and relational database concepts
  • Involved in working on user administration setup, maintaining account, monitoring system performance
  • Involved in creating, deleting and managing user database and their respective directories
  • Participated extensively in application testing with various types of data and environment
  • Involved in troubleshooting day-to-day server related issues and problems in terms of hardware, operating system, applications and network
  • Participated in project group meetings with clients and vendors
  • Successfully implemented the application on the client systems

Environment: Unix, Win NT, C/C++, data structures, Eclipse, Oracle 7/8, SQL, LAN, Ethernet Cat3/RJ-45, MS Outlook, Excel/Access.

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