BACKGROUND SUMMARY

• My experience as an Information Technology Professional has given me a broadbased background and extensive working knowledge of the operations and procedures of the computer information industry. My career path has afforded me opportunities to develop and enhance my professional skills and abilities to achieve and maintain high industry performance standards and results. My professional experience has also enabled me to synthesize many effective managerial and technical strategies in resolving complex network issues.
• Currently, I am seeking an opportunity to join a high standard organization that can utilize my education, experience and professional skill sets, and offer continued development and growth.

TECHNICAL SUMMARY

• Utilized many enterprise wide technologies including - MS Exchange Server 2010, - Windows Server, - MS HyperV, - CommVault 9.0, - Cisco UCS Manager w/6296UP FI, 5108 Chassis B200 Blades - Backup Exec, - PowerShell, - VCenter VMWare ESXi 4.1 5.1 VSphere, - Citrix Presentation Server 4.5, - SCCM, - SCOM 2007, - Active Directory, DNS, DHCP, - Windows Failover Cluster, - BES 4.1 5.0 plus ZenPrise, - SharePoint Server 2007. - HP EVA 6400, - HP 3PAR 7200, - HP 4500, - C7000 Enclosure, - Blade 460 Gen 7 8, HP MDS 600, - EMC Clarion SAN, - Postini, - External DNS DNSPARK ULTRADNS, - IronPort C 60.
• Over 15 years of providing IT technical support at all levels of an organization. Conduct Strategic reviews of existing processes and technologies. Gather and analyze detailed business requirements. Convert requirements into an architecture and design for the solution being created. Define, plan and execute projects to address the underlying requirements. Participate in the annual budget and steward the process. Planned, documented, developed and executed the installation of various enterprise wide technologies.
• Supported and maintained MS HyperV 2 Servers. VMWare ESX 4.1 5.0 VSphere hosts and VDI, i.e. installed, configured, monitored hosts vms, including RAID setup. Installed guest operating systems including Windows Server 2008 R2 and Server 2012. Install and configure various MS Windows Server features, i.e. Windows Fail Over Cluster, DNS with forward and reverse look up zones, AD Integrated Zones, Secure Dynamic Updates. Created DHCP Scopes and reservations. Created VMs, Clones, templates, VSwitches, Port Groups, Security Policies, Nic Teaming, DataStores, etc. Managed HA Clusters, VMotion and DRS, Update Manager and P2V, PlateSpin Converter.
• In MS Exchange I configured DAG Groups, Quotas and limits, email policies, remote and accepted domains, and address lists, IronPort M 0, White/Black Lists, etc. Created and managed Exchange Storage Groups, Databases, and Recipient Objects. Prepared Exchange environment: Utilized many PowerShell commands to troubleshoot, test and remediate MS Exchange server performance, security, and connectivity issues. Fail over and reseed mailbox cluster databases.
• Utilized several troubleshooting tools i.e. mail flow troubleshooter, message tracking, database troubleshooter, NetMon, ReplMon, Eseutil, NTDSUtil ISInteg, performance troubleshooter.
• Managed and configured SCCM and SCOM 2007, i.e. Performed Discoveries, Agent installations, Management Pack creation, imports and installations. Performed Rule Overrides and tweaking and configuration of metric thresholds. Computer Management: Created Collections, Installed Clients, Software Distribution of packages and advertisements, Software Updates, Report Generation, Site Management: Boundaries, Network and System Discovery, Client Installation, Site System/Component Installation, i.e. Management Distribution Points.
• Installed several MS Windows Server Roles and features, i.e. File Print, AD Domain Services Domain Controller, DNS, DHCP, Network Policy Server, and WDS. Created and managed user/computer accounts, DL, and mailed enabled Groups. Used of SCW, GPO Accelerator, Starter GPO's, Active Directory Audit Policies auditpol, GPO Manager, Active Directory Query creation, Repadmin, and ADSI.
• Configured and managed Citrix Presentation Farm/Server settings, including ICA Settings, and Policies. Setup Client/Server Redirection. Published Applications, Data Content and Desktops. Deployed applications to Citrix Presentation Servers in Farm through Installation Manager. Setup and managed Citrix Load Manager, Resource Manager and Print Manager.

CAREER HISTORY

Confidential

Systems Engineer

• Provide 24/7 technical support. Implement Project Management duties including planning, documenting, and executing the installation of various enterprise wide technologies, i.e. Windows Server, P2V V V VMs, HP 3PAR Storage SAN, Microsoft HyperV 2012, and UCS Blade Systems.
• Travel to the IT Data Center in Austin for hardware installation and configuration. Utilized internal and external resources and venders including: HP, Dell, Data Foundry, Intermedia, etc. Plan, coordinate and administer project activities.
• Day to day technical support activities include the following: Zone Server Hosts on Brocade Switches B200, added server hosts to SANs, create/present LUNs, Extend server drives/luns, Maintained 30 Exchange Databases including DAG groups, utilized PowerShell to perform various tasks like change AD Object Attributes, Query AD/Exchange data, and perform mass changes on objects. Installed and created Windows Server 2008/2012 including VMs in HyperV. Also created, maintained and monitored VMWAre vSphere VM's, HA, DRS. Utilized various monitoring tools like SCOM, Zabbix, and Perf Mon to monitor, document and maintain server performance. Installed and configured MS Failover Cluster for fault tolerance of VM Servers. Replaced failed hard drives on SANs, Created Disk Group, LUNS and Provisioned/Presented SAN Volumes to Server Hosts.
• Technologies include: - Windows Server HyperV Power Shell - VMWare 4 5.1 VSphere - Cisco UCS Manager w/6296UP FI, 5108 Chassis B200 Blades - Citrix XenApp 6.5 - SCCM SCOM 2007 - Windows Fail Over Cluster Active Directory, DNS, DHCP, etc. - HP EVA 6400, - HP 3PAR 7200, - HP 4500, C7000 Enclosure, Blade 460 Gen 7 8, HP MDS 600, HelpStar,, Windows DFS.

Confidential

Contractor - Systems Administrator

• Upgraded company's servers and workstations to Windows Server s008 and Windows 7.
• Configured and installed network printers.
• Configured and installed Allway Sycn data replication software.

Confidential

Comsys Contractor - Systems Administrator

• Provided technical support at all levels of the organization. Part of a vital helpdesk team supporting and maintaining an Exchange Organization across 4 countries, made up of 62,000 employees, 77,000 mailboxes in 84 databases across 14 mailbox failover clusters with 16 NLB Hub servers, 7 Pub servers, and 14 NLB CAS servers. Utilized several tools powershell, adsi edit, ironport, scom, etc to monitor, troubleshoot and remediate performance, security and connectivity issues. Support and administer several hundred window servers.
• Utilized SCCM 2007 and SCOM 2007 to deploy software updates and patches to computers. Monitored local and distributed network infrastructure servers and services. Created Sites Boundaries, Network and System Discovery, Client Installation, Site System/Component Installation, i.e. Management Distribution Points.

Confidential

Sr. Systems Administrator

• Monitor and manage the network performance of LAN and WAN devices using various network and performance management solutions. Utilized PRTG Traffic Grapher and Solar Winds IP Monitor to capture analyze and interpret network bandwidth utilization and performance.
• Created new user accounts, OU, and GPO's in AD. Plus created new databases stores and moved mailboxes in Windows Exchange Server . Also administered SharePoint 2007, created new sites and provided user access. Utilize Navisphere to create Raid Groups, LUNs, and Storage Groups. Created Site Collections, Web Pages and Parts via MOSS application. Created VM's, Virtual Switches port groups, VM templates and clones, setup HA DRS with several hosts. Published Desktops and data, content via Citrix Presentation Server. Configured and utilized SCCM 2007 to deploy software. Generated hardware resource reports, created Collections, Installed Clients, Software Distribution of packages and advertisements.
• Analyze and interpret existing LAN/Wan infrastructure provide information and recommendations for network design, advancement, and problem resolutions.
• Applications included: Windows Server, MS Exchange, Share Point 2007, VMWare 3.5 4.0 ESX VSphere, EMC Clariion Dell CX-480, Solar Winds Network Management PRTG, SCOM, MS Hyper-V, Citrix Presentation Server 4.5, Windows Clustering, Active Directory, Backup Exec 11D. Windows Update Services, SonicWall Firewall/VPN, Symantec System Center Anti-Virusl . Dell, HP Cisco Hardware experience.

Confidential

Sr. Systems Administrator

• Installed, configured, and maintained the company network consisting of servers, Dell HP.
• Monitor and manage the system performance of server software and hardware including setup, maintenance, upgrades and system health checks.
• IT purchasing lead Microsoft licensing, Hardware standards, Budget preparation and vendor relationship . Analyze and interpret existing LAN/Wan infrastructure provide information and recommendations for network design, advancement, and problem resolutions.

Confidential

Technology Coordinator

• As IT team lead, supervised a team of 3 IT staff to provide day to day network and help desk support. In addition, utilized VMware ESX 3 4 to create and manage several virtual machines and hosts. Facilitated the implementation, maintenance, inventory of office system hardware, plus monitored system performance for 160 virtual servers and 500 physical servers
• Managed and supported the Network Infrastructure for several offices comprising of 7000 employees. Setup and established the Network Infrastructure for multiple new offices. Created and managed user and computer accounts, mailboxes, distribution groups, etc.
• Provided technical training to direct reports and third level support to user at all levels of theorganization.. As part of a vital team, I performed third level help desk functions and was on call 24/7 for technical support. Assisted with the SAP R/3 updates and maintenance of module applications.
• Applications included: Windows Server 2003, Active Directory, Backup Exec 11D, Windows SharePoint Services 2.0 3.0, MS Office Front Page, .Net Framework 2.0, Internet Information Server, Remedy, SMS 2003, Avaya Site Administration, Windows Exchange Server 2003, VM ware ESX 3.5, EMC Clarion SAN, MOM, Office Suite 2003, BES, SAP R 3, BrightMail Anti Spam, Trend Micro Office Scan Scan Mail, and Solar Winds Network Management, Cisco Works and HP OpenView. Plus several years of experience with Dell and HP client and server hardware.

Confidential

LAN Analyst

• Provided technical support at all corporate levels for 550 users and supervised two IT Technicians.
• Analyzed and serviced network traffic and system capacity.
• Utilized the following applications to troubleshoot, monitor, and maintain overall network and user efficiency Windows 2000 Server, MS Exchange 2000, Call Pilot Voice Mail System, and Backup Exec. Monitored and responded to WAN and LAN hardware and software failures to ensure maximum system uptime.

Confidential

Network Administrator

• Managed with the design and implementation of the network infrastructure, including the upgrade of the LAN Servers and Workstations to the Windows 2000 platform.
• Maintained the overall efficiency and integrity of 400 end user workstations at all corporate levels.
• Created and maintained user accounts on a Windows 2000 and MS Exchange 2000 network. Applications include: Windows 2000 Server, MS Exchange 2000, Active Directory, Norton Systems Utilities, Symantec Ghost Image, Symantec Backup Exec, PC Anywhere and Citrix Meta Frame Server.