Summary of Qualifications

• 22 years of cross-platform experience in systems engineering/administration, including installing, analyzing, operating, troubleshooting and maintaining server operating systems, hardware and software.
• Self-starter with high level technical and analytical skills who can work successfully in both independent and team environments.
• Strong analyst with the ability to design and implement solutions with the big picture in mind.

Professional Experience

Confidential

Systems Engineer Contractor

• Provide system support to Health Human Services HHSC in developing a solution for enterprise end user performance management with advanced dashboard and reporting capability.
• Provide technical requirements gathering, data analysis, system design, product evaluation, and systems integration for the end user monitoring tool solution in a production environment.
• Setup lab/test environment for software/tool evaluation Win2K8 R2, ESX 5.1, vCenter Server .
• Install, configure and test end user monitoring software evaluate performance in the development/test environment.
• Assist in the architecture, design, and deployment of a Fused Data Environment using SPLUNK.
• Participate in the software engineering life cycle SELC using Agile best practices.

Confidential

Systems Engineer Contractor

• Provided application engineering support on Windows 2008 R2 server platforms and code deployment SQL 2008 and Oracle for assigned projects.
• Setup test environments to match production environments for code deployment testing.
• Installed and deployed application software database code SQL into the test environment.
• Actively implemented environment configurations and manually modify/setup configuration files for the Application Deployment Automation facilitator for Move-To-Test and Move-To-Production.
• Validated test and new production environments Post Deployment Validations .
• Performed application and database server relationship mapping in a system of record according to the HP process. Environment Mapping
• Utilized Informatica PowerCenter Business Objects Shared Services in support of HPFS Reporting environment.
• Actively participated in the technical development phase of HP's software development lifecycle Agile .
• Created, updated and maintained technical documentation required by Request-For-Change process participated in project status and change management meetings.

Confidential

Systems Solution Engineer Contractor

• Provided technical, project management support for the migration of the DSHS Applications Portfolio Utility Computing environment to the new virtualized State Data Centers.
• Coordinated and implemented the planning, analysis, design and testing activities between Team for Texas Data Center Services DCS and individual Transformation System Remediation project teams.
• Actively directed and implemented Data Center projects where virtualization technology was implemented VMWare Hypervisor .
• Installed, utilized and maintained Windows Server 2008, 2003 and 2000 operating systems in standalone and clustered configurations.
• Provided technical support for Active Directory, IIS, Citrix and application hosting environments.
• Technical Team Lead for three contractors for the DSHS Transformation project.
• Assisted and supported the State Chief IT Architect on special projects including the federally mandated Health Information Exchange project.
• Technical contributor for the Center for Services Design and Architecture.

Confidential

Systems Administrator Contractor

• Installed, configured, implemented and maintained Microsoft Windows 2008, 2003 and 2000 servers for the National Job Corps Data Center.
• Provided SiteFinity CMS , Active Directory, IIS, Share-Point 2007, Exchange 2003/2007, Citrix and Citrix technical support for the Web Consolidation Project.
• Installed, tested and evaluated system upgrades, software releases and new server hardware.
• Monitored server hardware software performance using Microsoft's Systems Center Operations Manager.
• Installed and maintained security patches and anti-virus updates.
• Resolved server hardware, BIOS, firmware, software and operating system issues.
• Installed, configured and utilized virtual servers VMWare to evaluate software in a development environment before production rollout.
• Tested new software releases in a development environment on physical virtual servers.
• Created and tested ISA and group policy scripts in a development environment.
• Participated in disaster recovery planning to ensure business continuity.
• Provided remote server administration
• Assisted the Security Specialist with configuring implementing PKI Certificate servers.

Confidential

Windows Systems Administrator Contractor

• Provided systems administration of Microsoft 2003 2000 Server Operating Systems platforms.
• Installed and tested new software releases, system upgrades and server patches on Borland's local and global server environment.
• Installed, configured managed VMWare ESX 3.1, vSphere, vCenter created virtual servers and machines for Borland's software developers.
• Provided domain management using Active Directory, DNS, DHCP, WINS and RAS.
• Provided Active Directory, Exchange 2003 and Citrix user account administration.
• Updated and maintained the servers and workstations in the Test Lab for the Software Developers.
• Configured servers for testing new software development releases.
• Created, executed and revised project work plans as appropriate to meet changing needs and requirements and participated in the Change Management process.
• Managed project deliverables and ensured project documentation was completed.

Confidential

Technical Support Engineer Contractor

• Provided Wintel and Logistics management support for Dell's Project Management Office.
• Managed and facilitated the server hardware environment for the Data Warehouse Engineering departments.
• Forecasted server and storage capital expenditures, procured hardware and identified shared resources for assigned projects.
• Acted as a liaison to Dell organizations that required server SAN hardware procurement.
• Established and maintained hardware capacity reports.
• Planned and implemented the integration, configuration and installation of new network servers into the existing infrastructure.
• Assessed the impact, risk and resource requirements associated with IT changes based on company best practice methodologies.

Confidential

Infrastructure Server Engineer Contractor

• Provided Wintel operational monitoring support for a global switch based network comprised of 2600 Microsoft NT4, 2000 and 2003 servers in North South America for ExxonMobil.
• Planned and implemented the integration, configuration and installation of new network servers into the existing infrastructure.
• Provided domain management using Active Directory, DNS, DHCP, WINS and RAS.
• Analyzed and troubleshoot the server infrastructure and provided systems monitoring using ESM.
• Performed upgrades to server hardware, software and BIOS and firmware versions as required.
• Provided Tier II problem resolution in an NT environment through system administration of group and user accounts.
• Setup profiles, created shares, and managed ACLs over multiple domains for 47000 users.
• Assessed the impact, risk and resource requirements associated with IT changes based on company best practice methodologies.
• Tested new server hardware and software implementations on the global network.
• Responded to client requests for assistance/changes within the service level agreement using Remedy.
• Implemented system changes/upgrades after Change Management approval.
• Documented changes proposed changes for review and compliance with corporate standards.

Confidential

Server Engineer Contractor

• Implemented and maintained global enterprise systems monitoring for key applications, web sites, operating systems and servers across Dell's global production network using NetIQ.
• Performed Wintel Linux Red Hat 9 server builds for the Netiq monitoring server farm.
• Configured, tested, implemented maintained customized monitoring for Dell's IT departments.
• Analyzed and resolved complex technical issues associated with the monitoring server hardware, application software and operating systems.
• Provided technical support in the repairing, expanding and maintaining of the NetIQ server repository environment.
• Worked with the NetIQ vendor in managing the resolution process of monitoring issues.
• Assisted the customers in understanding and determining monitoring requirements.
• Earned two awards for outstanding achievement for Delivering Quality and Value and for Teamwork.

Technical Proficiencies

Operating Systems

Microsoft Windows Server 2008 R2, 2003, 2000, NT 4.0 Server Red Hat Enterprise 6 Linux Red Hat 9 Novell Netware Ubuntu, Knoppix Microsoft Windows 7, XP Pro, 2000 Pro, NT 4.0 Workstation Gnome

Programming Languages

Some SQL scripting some Perl and Shell scripting COBOL, FORTRAN, BASIC

Workflow / Productivity Software

• Microsoft Office 2013, 2010, 2007, 2003, 2000 Outlook, Word, Excel, Access, PowerPoint Lync
• Microsoft Share-Point 2013, 2010, 2007: IIS Microsoft Visio 2010, Microsoft Exchange Server 2007, 2003, 2000, 5.5 Microsoft Project 2010 LibreOffice Lotus Notes Change Management Remedy Action Request System

Systems Management Software

• Microsoft Systems Center Operations Manager 2007, WSUS, SNMP
• Microsoft Operations Manager, NetIQ AppManager, Performance Monitor, Event Viewer, Telnet
• Microsoft Resource Kit Tools, Microsoft Admin Pack tools BMC BPPM, CA NetQoS Spectrum
• Microsoft Terminal Services, Citrix, SMS Remote Administration Dell Open Manage

Database Development Support, Data Integration and Information Backup Software

SQL Server 2008 R2 2008 Support SQL Management Studio Oracle 11G client TOAD Microsoft Access Informatica PowerCenter Business Objects Shared Services BOSS VERITAS NetBackup, Backup Exec, Legato

Information Security

• Symantec Antivirus, McAffee Virus Scan Firewall, Check Point VPN-1/Firewall-1 NG, Trend Antivirus,
• TCP View, Windows Firewalls

Network Infrastructure

Active Directory VMWare ESX Server 5.1, 4.0 3.x vCenter Server VERITAS Clustering Microsoft Cluster Services MSCS Load Balancing, Siteminder TCP/IP, DNS, DHCP, WINS, RDP, LDAP, FTP, VPN, IPX/SPX, NetBEUI, RAS WireShark

Server Hardware/Storage

HP ProLiant DL380, DL360 G3 G4 servers Dell PowerEdge Servers R710 PE 2950, 2850, 2650, 6450 Dell Power Vaults PV200S, PV210S, PV220 , Dell SAN 600 Series, HP 3000 9000 Series Servers Dell, Toshiba, HP Sony Laptops, Workstations, Printers