Technical Engineer Resume Profile
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PROFILE SUMMARY:
- Over 8 years of experience in Information Technologies with expertise in area of Windows server, VMware virtualization technologies, server automation Monitoring tool and some of the Storage technologies
- Performed numerous P2V migrations using VMware's P2V tool, VMConverter, and leostream.
- Responsible for implementation of VMware DRS and HA.
- Experience on Kernel Patching with different distributions.
- Checking Kernel parameters for better performance tuning.
- Creating and maintaining users, profiles, security, rights, disk space, LVMs and process monitoring.
- Experience on Linux based server solutions like Apache, Tomcat, Sendmail, Squid Proxy, FTP, DHCP, DNS, NIS, SAMBA and NFS.
- Worked with Redhat Package Manager RPM and YUM.
- Experienced with scripting in Bourne shell Korn Shell.
- Job Scheduling using cron.
- Strong understanding of Networking Protocols like TCP/IP, UDP, SMTP, POP3, HTTP, DNS DHCP and Socket Programming
- Experience in installing, administrating managing Windows server operating system 2000, 2003, 2003 R2, 2008,2008 R2 and their standard, Enterprise Datacenter Edition
- Hands on experience in Windows Active Directory administration, DNS, GPU, GPO, DHCP, LDAP
- Experience in handling more than 3000 mix of Windows server, 200 ESXi servers, Remote data center, Multiple vCenter
- Experience in Active Directory, GPOs, DNS, DHCP, File and Print Servers, IIS Web server , FTP, Terminal Server, NAT, Microsoft Clustering and Exchange mail server in windows base server environment
- Excellent knowledge in creating and managing users, permission setting, roles and responsibility assignment and VM resource allocation on ESXi hosts
- Extensive experience in VMware ESX/ESXi hosts 3.5, 4.1 5.x hypervisor and Microsoft virtual server as well Hyper
- Experience VMware clustering, HA, DRS rules, vMotion, Storage vMotion,Snapshot manager, Cloning, Template creation and deployment VMware View 4.x/5.x, Site Recovery manager SRM 5.0
- Experience in creating Virtual Machine, template creation, cloning them, VM tools 3.0/5.0/7.0install and upgrade
- Strong understanding and hands on P2V, V2V, P2P using vConverter, Double Take
- Hands on experience in Virtual standard switch, Virtual Distributed switch, VLAN mapping into VMware
- Good understanding of windows and VMware server automation using scripting language Power shell, VB Script, Power CLI
- Proficient in monitoring Windows server, network devices via System Center Operation Manager SCOM 2007 R2
- Proficient in deploying windows server patches using SCCM
- Hands on experience on Data Center Disaster recovery on virtual platform
- Efficiently co-ordinate with tech representative and vendor to resolve the problem
- Worked at Tier 3 support representative for Windows and VMware in multi city complex environment
- Hands on experience on deployment solutions like HP Altiris, VMware Template, and ESXi host deployment via UDA.
- Strong problem solving skill and a strong knowledge of ITIL processes like, incident management, change management, patching cycle etc
- Strong fundamental in Storage Area Network SAN , NAS boxes, different RAID level 1,10, 5, and different drive types SCSI, SAS, SATA
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Confidential
VMware ADMIN
RESPONSBILITIES:
- OS administration of Windows servers.
- Installation configuration of different versions of Windows OS on VMs for Patch testing and analysis.
- Knowledge of VMware ESX server, used of testing Vms.
- OS installation, configure and update hardware and software to ensure optimal performance and security.
- Coordinate with vendors if needed to troubleshoot or implement hardware and software technologies.
- Evaluate factors such as reporting formats required, cost constraints and need for security restrictions to determine hardware configuration.
- Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, analyzing and recording test data.
- Maintain the systems database records.
- P2V V2V migration.
- Develop and maintain installation and configuration procedures.
- Contribute to and maintain system standards.
- Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
- Perform regular security monitoring to identify any possible intrusions.
- Create, change, and delete user accounts per request.
- Investigate troubleshoot issues.
- Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
- Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities.
- Perform periodic performance reporting to support capacity planning.
TECHNICAL SKILLS / EXPERTISE:
WORK EXPERIENCE:
- Handling complex enterprise environment with 3000 Windows servers and 200 ESXi hosts in two datacenter and multiple remote locations
- Installation and support of VMWARE ESX/ESXi 3.5/4.x/5.x server which hosts the virtual servers for the test/dev/staging environment.
- Build and administer vCenter 4.1/5.0, VMware cluster, HA, DRS, Snapshot, Clone
- Taking care of P2v, V2v, P2p using vConverter double take
- Performance tuning for VMware ESXi hosts and Virtual Machine, setting up their CPU affinity rules, allocating resources and fine tuning storage
- Administering VMware VDI, allocating new VDI and maintaining
- Monitoring the resources and services on the servers using System Center Operation Manager SCOM 2007 R2, HP SIM IBM Director, worked as SCOM administrator.
- Storage configuration using SAN with IBM Blade Center s, HP EVA series
- Supporting SAN infrastructure, NAS infrastructure
- Installation and Support of Windows NT/2000/2003/2008/2008 R2 servers functioning in Multi-Tier application environments.
- Managed shared folders groups using DFS, applied NTFS/Active Directory file permissions, create user profile and user rights restrictions and password management.
- Possess excellent Windows server skills in the areas of Active directory, Domain architecture, TCP/IP, DNS, Wins system, availability, scheduling, server capacity and performance.
- Implementation and Maintenance of Group Policies and Active Directory Replication.
- Level-2/3 troubleshooting clustered file print server support for user base over 2000 users.
- Installation and Administration of HP Proliant servers, C7000 Enclosure, Dell Power Edge, Compaq.
- Troubleshooting hardware issues like, RAM, HDD, CPU, Blue screen etc on all server hardware
- Installation, Configuration and troubleshooting of DNS and DHCP.
- Installation and Administration of Web servers and FTP servers.
- Responsible for running Wintel on host operating systems and applications such as Microsoft Windows to run in a protected, virtual environment in a window.
- Installation and Administration of Fail over cluster in Windows 2000/2003/2008 environment.
- Managing the backups using the Tivoli Storage Manager TSM and Backup Exec System Recovery.
- Monitoring the servers using HP Systems Insight Manager to find any issues with the server's hardware.
- Patch Management using System Center Configuration Manager SCCM .
- Participation on disaster recovery planning, mock drill and preparation
- Successfully designed and implemented VMware ESX servers for server consolidation.
- Built Windows 2008/2003 Servers on standalone and blade servers based on application design and deployed stack on these servers
- Managed servers and client computers using SCCM 2007 thus reducing costs of maintenance of the systems.
- Installed VMware ESX server 2.5/3.0/3.5/4.1 in a total of 360 ESX's, 4000 servers four VC's. Created virtual machines on ESX Servers. Created standard images and deployed servers from the images.
- Configured VMware on clustered environment, Implemented VMotion, Virtualized Windows servers using VMware Converter P2V and setup Lab Manager.
- Installed SQL 2000 and SQL 2005 servers clustered and non-clustered and creating SQL Database.
- Deployed 250 VM's with Windows 7 operating system for the end users.
- Administrating production of servers/network infrastructure that includes Windows Administration of Domain Controllers, IIS Web Servers, Exchange Mail Servers, WSUS Patching servers, print Servers, System Management Servers SMS , Terminal Servers, RAS and File servers on Windows 2003 and windows 2000 in the data centre/server farm.
- Administrating DNS, DHCP, and Exchange ISA servers. Created and managed user and group accounts in User Manager and in MS Exchange Administration.
- Experienced with x86 / x64 Intel, HP, IBM Dell hardware like rack-mounted servers, tower servers, desktop, laptop and other peripherals.
- Managing Exchange 2003 servers and troubleshooting issues related to mail delivery, configuring MX records to enable and disable domain.
- Responsible for Active directory, GPO, Domain users, Administrating users and groups and given appropriate permissions and privilege to access our LAN and Domain environment.
- Installed configured Windows 2008 with Active Directory service.
- Installation and Configuration of networks, router/switches configuration and wireless access point/router with security, TCP/IP, VPN, Content Filtering, Access Control Lists on router/switches, VLANs port mapping, naming etc. , and routing IP address in both LAN/WAN and wireless networks.
- LAN Cabling, RJ-45 crimping, Labeling, Patch Panel, PC Junction boxes, Phone Switches and Rack set-up.
- Installed and managed McAfee EPO software on servers and clients.
- Responsible for Desktop, Laptop, Network and Outlook support troubleshooting client's issues.
- Troubleshoot and monitored network using SNMP and Microsoft MOM monitoring tools and also used ping, Cisco CLI, trace route for debugging them.
- Familiar with web based .Net application integration in IIS web server, IIS Clustering, Load Balancing, Logging and Reporting.
- Lead Technology Implementation including vendor selection, System Architecture, Setting landscape, Capacity planning, security, storage management and High Availability.
- Disaster recovery planning, implementation and recovering systems during crash or hardware failure.
- Experience in IT decision-making, policy direction, planning, and team management. Participated in the migration planning, developing, testing and moving the migration process onto full-fledged production network.
- Coordinate hardware and software installations and upgrades to ensure work is performed in accordance with company policy. Recommends resolutions to complex matters of significance and coordinate the implementation of the approved course of action.
- Process and delegate escalations between different Regional IT Support Team US, Europe and APAC .
- Managing incident queue.
- Assigning incident to the on shift engineers achieving maximum resolved count.
- Worked in coordination with Application teams to arrange downtime raise change management.
- ITM Tivoli remediation.
- Worked with ticketing request system alert.
- Worked with DCO Vendor in case of hardware failure.
- Worked with backup team for backup failure issues.
- Decommissioning of servers.
- Providing L1 support to UNIX machines.
- Worked with HP/Dell HPSIM Dell Open Manager server management tools.
- Installation and configuration of ESX servers and VM virtual servers using VM-templates to facilitate server consolidation, migration and testing.
- Managed snapshots, clones, templates during patch releases and new server deployments.
- Assisted in P2V conversions of Windows servers using VMware converters
- Managing various antivirus products like Symantec, Mcaffe, Vipre, Trendmicro.
- Analyze performance of physical servers to determine and customize virtual server specification.
- Deployed virtual machines from templates and installed configured application in the virtual machine.
- Installed patches and software upgrade recommended by security scan.
- Experienced with HP, IBM Dell hardware like desktop, laptop and other peripherals.
- Responsible for Active directory, GPO, Domain users, Administrating users and groups and given appropriate permissions and privilege to access our LAN and Domain environment.
Confidential
Technical Engineer
- Installed, configured administer Windows 2003 Standard and Enterprise Server.
- Managed Domain Controllers and Additional Domain Controllers.
- Implementing Disaster Recovery in Windows 2000/2003 Domain.
- Configured of Domain Naming Server DNS and Dynamic Host Configuration Protocol DHCP .
- Implemented Disaster Recovery by Optimizing FSMO roles Placement.
- Responsible for Backup/recovery strategy of all windows based servers. Planning and implementing fault tolerance and strategies for backup and restoring files on the network using different media devices like tape drives, compact disk and additional hard disk etc.
- Installing, troubleshooting and supporting of 1000 Desktops, Laptops, Network Devices, and Computer Peripherals.
- Created User Accounts, Configuring User Profiles, Creating local and Global Groups and implementing Group Policies
- Sharing Folders, Planning and Assigning NTFS Permissions and System Policies
- Installed of Operating Systems Win98, Win XP, Win NT, Win 2000, Win 2003 etc.
- Configuration and Managing Remote Installation Service RIS
- Implemented user administration like adding, deleting and modifying user accounts
- Responsible for operations and maintenance for TCP/IP schema.
- Routing via EIGRP, OSPF and BGP and network addressing.
- Installation and troubleshooting Cisco Catalyst 2960, 3550, 3560 series switches and cisco 2600 and 3600 series routers.
- Planning and scheduling the network down time for various upgrades and maintenance check.
- Support Training - Provide necessary help / training to IT Helpdesk / Telecom Support Personal to resolve day-to-day issues .
