SUMMARY

• 15 years experience in the public and private IT sectors. Thorough familiarity with Microsoft Windows Server, Microsoft SQL Server, Red Hat Linux, and VMware operating systems and enterprise services software.
• Experienced with IIS and Apache web servers and Java - powered application servers including Apache Tomcat and JBoss.
• Skilled at developing time-saving scripts in Windows PowerShell and Perl. Excellent problem-solving capabilities and communication skills.

PROFESSIONAL EXPERIENCE

Systems Administrator

Confidential, Camp Hill, PA

Hardware: Unisys ES7000 7600 servers; IBM System x3650 series servers; NetApp and EMC SANs, VCE VBlock; Cisco 6500 series switches and ACE module; Citrix NetScaler load balancer.

Software: Microsoft Windows Server 2003 R2/2008 R2/2012 R2; VMware vSphere ESXi 5.x; Microsoft BizTalk 2013; Microsoft ISA Server 2006; Casenet TruCare 5.2 (JBoss 5); Microsoft SQL Server 2008/2012; Red Hat Enterprise Linux 6.x; Ubuntu Linux 12.04 LTS; Apache 2.X HTTP server and Tomcat 7.X application server.

Responsibilities:

• Deloitte Consulting team member responsible for migrating PA DPW’s Server 2003 platform to Server 2008 R2.
• Assist with deployment and troubleshooting of Deloitte-developed software to PA DPW server environments for Pennsylvania’s Affordable Care Act (Obama Care) and Healthy PA initiatives.
• Assisted with migrating VMware virtual machines from vSphere/ESXi 5.0 to vSphere/ESXi 5.5 environment.
• Designed and implemented an internal PKI with Windows Server 2012 R2 Certificate Authority servers.
• Issue SSL certificates from PKI CAs to internal web servers in non-production environments.
• Configure front-end web servers with Apache HTTP and Tomcat JSP application container.
• Deployed Casenet TruCare 5.2 application servers using JBoss 5.1.

Network/Systems Administrator

Confidential, Charles Town, WV

Hardware: Dell PowerEdge R510/R710/720xd/R810 servers; Dell M1000e blade chassis; PowerEdge 1855/1955/M620 blade servers; Dell MD1000 storage arrays; Dell TL2000/TL4000/ML6000 tape libraries; Dell Latitude 6410/6420/6520 notebooks; Cisco IronPort spam filters; Cisco Catalyst 2900/3600/3700/4500/6500 series switches; F5 BigIP load balancers.

Software: Microsoft Windows Server 2008 R2/Server 2008/Server 2003 R2; Citrix XenApp 5; VMware ESX/ESXi 4.0/4.1 and vSphere; Microsoft Exchange 2003/2010; Microsoft SQL Server 2008/2005; Microsoft SCCM 2007; Tidal Enterprise Scheduler; eGain Service v9/v11; Adobe ColdFusion 9; Symantec End Point Protection 11; Symantec Backup Exec 2010; Tripwire Enterprise 8.0; BrainTree dbDataFinder; SolarWinds Orion; Red Hat Enterprise Linux 5.x.

Responsibilities:

• Team member responsible for 24x7 operation of mission critical systems.
• Manage Active Directory user accounts and Exchange mailboxes.
• Administer and perform routine maintenance on the eGain CRM system.
• Deploy releases of APUS’s in-house student portal software between Development, Test, Stage/UAT, and Production environments.
• Perform quarterly SOX audits on internal file servers with dbDataFinder.
• Perform regularly scheduled backups and maintenance on production systems after hours.
• Configure network switches and verify connectivity between buildings throughout APUS’s campus in Charles Town, WV.
• Manage network infrastructure for Bosch video surveillance and security equipment.
• Work with audio/video vendors to configure and install video presentation/live audio equipment for Board meetings and all-staff presentations with phone system (Polycom/Cisco) call audio integration.
• Upgraded the eGain Service v9 (JBoss 4) system to eGain v11 (JBoss 7).

Data Center Administrator

Confidential, Frederick MD

Responsibilities:

• Manage the operations of the FCPS data center and disaster recovery sites.
• Responsible for the Microsoft Exchange system and mission critical SQL servers for PeopleSoft HR and Finance applications and the Student Information System.
• Provision iSCSI and Fibre Channel SAN LUNs on VMware ESX hosts on HP and Dell hardware.
• Maintain backups of critical databases, mailboxes, and user data on shared drives.
• Provision VMware ESX kickstart installations on HP Blade servers.
• Manage enterprise-wide Active Directory objects with PowerShell and VisualBasic scripts.
• Maintain FCPS.ORG DNS zones and DMZ web servers running CentOS and Ubuntu Linux.
• Implement and test disaster recovery strategies using live EMC SAN replication and VMware Vmotion.

Network Systems Specialist

Confidential, Frederick, MD

Hardware: Dell PowerEdge 2600/2800/2900 servers; Dell OptiPlex GX260/270/280/520 PCs; Dell Latitude D510/520/610/620 notebooks; Alcatel and SMC Ethernet switches.

Responsibilities:

• Manage student and staff user accounts in the FCPS Active Directory domain.
• Core member of the Windows XP/Server 2003/LANDesk “migration team” that moved the FCPS network infrastructure to a Microsoft Windows environment from Novell NetWare 5.x.
• Administer client PCs and software delivery tasks using LANDesk Management software.
• Repackage curriculum-approved programs for delivery using software virtualization products, ensuring license compliance and rapid delivery.
• Create, test, and deploy PC images for High School Computer Graphics and Computer Science labs.
• Manage Active Directory Group Policies for software distribution and computer security configurations.

Desktop Systems Specialist

Confidential, Frederick, MD

Hardware: Dell OptiPlex GX series PCs; Dell Latitude 500 and 600 series notebooks; IBM ThinkPad G series/A series/T series notebooks; Compaq Armada series notebooks; Compaq DeskPro PCs; Tektronix Phaser 850/860 printers; HP LaserJet 3/4/5/4000 series printers; HP DeskJet printers.

Responsibilities:

• Troubleshoot PC software and diagnose and repair hardware.
• Diagnose and troubleshoot/repair desktop inkjet printers and network laser printers.
• Create, test, and deploy operating system images for specific PC and notebook models with Norton Ghost.
• Provide friendly and knowledgeable desktop support for all FCPS facilities.
• Perform warranty work on Dell PCs under the Dell Warranty Parts Direct program.
• Assisted with the deployment of Sungard Pentamation/GSMS/Cognos student information management systems and PeopleSoft 7.5 procurement system.
• Instrumental in the deployment and maintenance of the Fleet Maintenance and Fuel Management systems in the Transportation department.