PROFILE SUMMARY

• Messaging And Collaboration Consultant wif expertise in Design, Architecture and Deployment of solutions based on Microsoft Exchange 2010/2007/2003, Office 365, Active Directory, Windows 2008/2003; Experienced in Administration and Management of Enterprise level projects and service delivery teams; Hands on experience in migration, restructuring and consolidation of IT Infrastructure in mergers, acquisitions and divestiture scenario. Implementation of high availability solutions and fault tolerant technologies such as clusters, disk RAID, redundant hardware, etc.
• Proven experience in the areas of Leadership, Project Execution, Process Improvement, Team Efficiency, Continuous Improvement and Cost Savings by elimination of waste in work. Lead multiple projects and delivered solution to the customer at the desired satisfaction meeting the deadlines.

TECHNICAL SKILLS

Directory Services/OS: Active Directory (AD DS), Windows 2008/ 2003/ 2000, FIM, ILM, Windows 7/Vista/ XP

Anti - SPAM /Antivirus: EOP (Exchange Online Protection), Ironport, Proofpoint, Barracuda, Postini, Tumbleweed, Bright Mail, Trend Micro

Internet / Web Technologies: Microsoft IIS 7.0, Microsoft TMG, Microsoft ISA Server 2000

Enterprise Management TNG: Unicenter, HP Open view, SCCM, HP Insight Manager 7.0 /4.5Protocol / Configuration DNS, DHCP, WINS, RAS, VPN, TCP/IP, IPX/SPX, PPTP, SNMP, IMAP, POP3, SMTP, LDAP

Networking / Hardware: Cisco Routers and Switches, HP Proliant and IBM Netfinity Servers, Fiber Channel, SCSI, DLT

Database / Languages: Microsoft SQL Server 2012, SQL 7.0, PowerShell, HTML

PROFESSIONAL EXPERIENCE

Confidential, Boston-MA

Office 365/ Exchange Consultant

Relevant Technologies: Office 365 Exchange 2013 /2010, 2007, Quest Migration Manager for Exchange (ver. 8.10), EOP, Proofpoint

Responsibilities:

• As a lead engineer worked independently and completed the following tasks.
• Joined Harvard Medical School on-prem exchange org. to the Harvard Medical School tenant, validated the domain. Converted the domain to federated domain using PowerShell for Azure AD.
• Set up Exchange 2013 Hybrid Server using hybrid configuration wizard (HCW), and connected to the HMS tenant.
• Created migration end point in the tenant and tested mailbox migration to and from Office 365.
• Decommissioned the Harvard Medical School tenant, converted the objects in cloud to cloud only by stopping DirSync on-prem and in office 365, deleted all user objects, group objects, converted the federated domain to non-federated and deleted the domains from the tenant.
• Worked wif Microsoft Consultant to deploy FIM connector for HMS.(contributed not as a lead FIM engineer)
• Joined Confidential on-prem domain to the HUIT tenant. Manually configured Exchange 2010 Hybrid setup for HMS to connect to the HUIT tenant.
• Joined Confidential on-prem domain to the HUIT tenant. Setup and configured Exchange 2010 Hybrid Server using HCW.
• Manually configured the Exchange 2013 Hybrid setup for HMS to connect to the HUIT tenant.
• Configured TargetSharingEPR on the Organization Relationship for HMS Hybrid configuration.
• Tested Mailbox move from HUIT on-prem to cloud and from HMS to cloud and back to on-prem.
• Used Remote powershell for exchange online for numerous tasks.
• Resolved ADFS autantication issue and reconfigured ADFS Claims Rules by working wif Microsoft.

Confidential, Wilmington - DE

Sr. Exchange Engineer / Consultant

Relevant Technologies: Exchange 2010 / 2003, Quest Migration Manager for Exchange (ver. 8.10), EOP, Ironport

Responsibilities:

• Worked on cross forest migration to migrate user mailboxes from Wilmington Trust Exchange 2003 to Confidential &T Bank Exchange 2010 system using Quest Migration Manager for Exchange and consolidating the infrastructure
• Worked on troubleshooting QMME migration issues, by analyzing the MSA and MTA logs using Baretail Pro, and other issues using MFC MAPI
• Lead the project to transition Public Folders from Exchange 2003 to Exchange 2010 infrastructure.
• Performed various public folder migration tasks such as replicating public folders, troubleshooting public folder replication issues, moving public folders to 2010 and set public folder replicas.
• Acted as a lead engineer in performing the disaster recovery of a public folder database in Luxembourg
• Managed EOP (Exchange Online Protection) configuration at the bank, created and managed policy rules to manage whitelists and Forced TLS connections to partners, used EOP to troubleshoot mail flow issues.
• Managed Cisco Ironport Appliances C660 and C350, Managed user access and related problems on Cisco Ironport Encryption Appliance (ver 6.5.1)
• Reviewed Exchange Servers in both organizations including server roles, mail flow, archive settings, third party software integration, and event logs including hands on review.
• Reviewed Active Directory infrastructure at both partner companies including DNS, DHCP, and WINS, network link speeds in regards to Exchange access and autantication and how they would be impacted as part of a consolidation effort.
• Reviewed the various approaches for consolidation and made recommendations of risk mitigation strategies and tool selection and generated an executive report outlining high level consolidation approach, activities, and toolsets.
• Reviewed potential impacts of consolidation of the environment and provide an initial high level design dat includes number of servers, the roles each server supports (i.e. Hub/CAS/MBX)

Confidential - Michigan

Exchange Engineer / Consultant

Responsibilities:

• Completed the requirements gathering and assessment of current Lotus Notes messaging infrastructure
• Conducted the design meetings for the CAS, Edge Transport, Hub Transport, and Mailbox Role deployments
• Prepared deliverables include Exchange 2010 Lab Requirements Document, Exchange 2010 Design Document, pre-migration task list and Exchange 2010 Test Plan
• Setup the Exchange 2010 test lab from scratch as per the design specifications and documented the test results.
• Deployed 8 Exchange 2010 MBX Servers, 6 CAS/HT Servers and 2 ET Servers across two sites in Production environment and validated the configuration.
• Installed and configured Forefront Protection Server Management Console for Exchange 2010.

Confidential - Minneapolis

Office 365, Active Directory Engineer / Consultant

Responsibilities:

• Prepared hardware requirements, certificate requirements and service account permission requirement for the implementation of ADFS and Directory Synchronization servers. Prepared Functional and Technical Requirements.
• Worked wif the IT staff at the company to deploy the ADFS servers, install the certificates and set up the Directory Synchronization form the on premises directory to the Microsoft online directory.
• As a pilot performed the bulk import of the 2600 users and enabled them for Lync online. At a later stage remaining users were to be enabled for Lync online.
• Prepared deliverables include ADFS and DirSync Design and Configuration Guide

Confidential - West Chester, PA

Sr. Infrastructure Engineer

Responsibilities:

• Installed from scratch, configured and managed Ironport c650 Appliance, setup and configured IP Listeners, HAT, RAT, Exception Tables, Sender Groups, Mail Flow Policies, SMTP routes etc.
• Worked as Exchange 2010 Design Engineer for migrating 10,000 users from 32 different subsidiary companies on different email systems. To meet the consolidation deadline migrated users to 2007 first.
• Designed the storage, setup and configured the Autodiscover and web URLs, URL simplification for OWA. Installed UCC certificate on CAS servers. Configured send connectors to Ironport Appliances from Hub Transport servers.
• Setup Exchange 2007 server for Journaling and created the Journaling rules for users on Legal Hold to archive their email.
• Studied different products from various vendors for email archiving requirement, setup, installed and configured the Barracuda Message Archiver 350.
• Acted as a lead participant in the recovery of the Exchange 2003 Cluster from a site disaster, no configuration information was on records, used ADSI edit to find out the exact configuration of the cluster and worked wif storage team to set up and configure the storage for the DR purpose. Setup a single node cluster in DR mode and restored the configuration, mounted the blank databases, restored and merged the production email data into the blank databases.
• Installed Forefront for Exchange, created firewall rules on TMG for OWA, worked wif Microsoft to setup SCCM 2007
• Configured 60 day email auto deletion policy on Exchange 2003 and 2007. Enforced no .pst file usage by enforcing the group policy.

Confidential - Allentown, PA

Sr. Systems Engineer

Responsibilities:

• Managed spam filtering rules, content filtering, sender list and quarantine for Confidential email organization on Postini.
• Supported and maintained Esker Fax server and resolved fax queue buildup issues and user fax transmission issues.
• Researched and resolved the Kernel memory depletion problem on the Exchange 2003 servers by working wif Microsoft.
• Supported Microsoft Identity Integration Server 2003 and resolved the synchronization problems.
• Ran EMC replication manager update, HBA firmware update, and ran the clone jobs for completing Exchange backup
• Supported OCS 2007 and communicator 2007 in a 27000 user environment.
• Developed and documented process for divesture and mergers of email domains.
• Suggested and implemented infrastructure changes.
• Maintained Antigen configuration and notification settings and resolved Antigen related issues.
• Setup lab for Exchange 2007 migration and researched on migration to Exchange Hosted Services.

Confidential, Princeton, NJ

Architect

Responsibilities:

• Verified AD readiness, Schema Master OS version and Service Pack for Exchange 2007 deployment
• Recommended and performed the necessary AD updates and schema extensions
• Performed the bandwidth requirement calculations for consolidation and deployment of Exchange 2007
• Determined the storage requirements using Microsoft's Exchange 2007 Mailbox Server Storage calculator
• Designed and implemented the Edge, CAS and HUB server roles, recommended changes to the perimeter network design
• Recommended and designed a high availability plan as necessary and recommended backup schedule
• Created the design document, built the POC lab, created migration plan

Confidential . - Parsippany, NJ

Sr. Messaging Engineer

Responsibilities:

• Maintained Pfizer’s SMTP infrastructure which includes Proofpoint Protection Servers 2 masters and 15 agents, configured email firewall rules, RBL and SMTP routes and supported Tumbleweed servers.
• Installed, configured Trend Micro Control Manager and deployed pattern updates.
• Worked on maintaining and troubleshooting 10000 Blackberry accounts and 25 Blackberry servers, 150000 LCS accounts wif Public IM connectivity, Right Fax servers, fax queue issues and user fax transmission issues.
• Managed Public folders using PFDAVADMIN 2.0 and ESM.
• Configured multiple address books, offline address book and recipient policies.
• Studying the business process related to the messaging team and suggesting changes to improve the performance and efficiency of the messaging team.
• Created process flows for the incidents and tasks and determined if it needs to have a document associated wif it
• Revived the messaging business process documents and updated them which needed to be SOX compliant.
• Indentified and wrote new documents for the missing PD (process doc), SOP(standard operating procedure), WI(work instruction), KBA(knowledge base article) and checklists in line wif ITIL recommendations
• Involved in business process re-engineering and workflow architecture by verifying and updating the process flow documents for better efficiency

Confidential - Little Rock, AR

Active Directory and Exchange Architect

Responsibilities:

• Reviewed and redesigned the existing DNS infrastructure and integrated wif existing higher level domain in accordance to the deployment of Active Directory
• Installed and configured the ADAM instance for the visitor and external users.
• Migrated the legacy DNS servers to the newly installed DNS servers
• Designed the AD Forest, determined the site domain and OU structure
• Determined the FSMO role assignments and global catalog placement
• Consolidated “Revenue” and “DFA” NT domains to one AD domain “Arkansas.gov”
• Migrated Exchange 5.5 mailboxes to Exchange 2003
• Setup a lab environment and deployed WSUS infrastructure
• Downloaded tested and approved security updates and patches on the WSUS servers
• Performed security analysis using the MBSA and Security Configuration & Analysis tool
• Fine-tuned group policies for faster processing by disabling computer or user configuration node in the GPO
• Deployed security templates through Group Policy and applied at various levels in Active Directory
• Participated in the Windows 2000 disaster recovery drills
• Used P2V to convert the physical machine to virtual machine

Confidential

Team Lead

Responsibilities:

• Communicated wif various internal departments, support teams, interfacing wif the application vendors & consultants whenever needed, analyzed requests and coordinated projects through completion
• Setup the global support infrastructure for the company and designed the procedures and documentation for the solutions provided. Managed resources for providing 24x7 technical support for all the sites across globe
• Focused on issue resolution and halp provide solutions/strategies for issue prevention
• As technical expert, resolved problems in Windows 2000, Active Directory, Exchange 2000, Compaq & IBM Hardware
• Worked wif vendor tech support, i.e. Microsoft, Compaq, and IBM respectively to resolve complex problems.
• Prepared for and deployed Windows 2003, Exchange 2003 by running adprep/forestprep & adprep/domainprep
• Determined the positioning of Domain Controllers, Global Catalog Servers and the FSMO roles.
• Assigned administrative roles to users and groups, granted and delegated permissions to administrators, managed administrative permissions, configured system policies to manage Exchange 2000 objects
• Performed security analysis using the MBSA and Security Configuration & Analysis tool
• Created GPOs and resolved group policy problems. Implemented Windows security guide and followed the best practices recommendations for the server hardening as per the server roles
• Worked on Exchange database corruption errors such as event ids -1018, -1019, -1022, used ESEUTIL and ISINTEG
• Solved Recipient Update Service Problems by working wif Microsoft.
• Configured SMTP virtual servers, SMTP connectors, recipients wif multiple SMTP addresses.
• Created routing group in native mode and mixed mode, and determined types of connectors dat can be used to connect routing groups. Optimized message flow by defining message routing, and route selection in Exchange 2000.
• Troubleshooting issues in migrating Windows 2000 servers to Windows 2003/2003 AD.
• Performed, proactive tasks to improve system stability and server performance, disaster recovery planning as per the SLA requirements, Exchange restores from backup tapes. Participated in Exchange 2000 disaster recovery drills.
• Used, ADMT for user migration, AL.exe to resolve account lockout problems, Aelita and NetIQ.