PROFESSIONAL SUMMARY:

Senior IT / Virtualization / Operations Manager. Strong education. Extensive current skillset. Comfortable in rapidly changing and transition situations. Seeking IT leadership opportunity.

STRENGTHS:

• Encourage subordinate growth.
• Quickly find and focus on core issues in both technology and operations.
• Open mind to alternate solutions - give subordinates chance to implement their ideas.
• Good understanding of organizational requirements as they pertain to technology.
• Firm understanding of financial statements.
• Broad range of skills primarily focused on Virtualization and Windows but including storage and networking.
• Learn new systems quickly.
• Quickly find and focus on core problems when troubleshooting.
• Build processes to save time and produce consistent results.

WORK HISTORY DETAIL:

Confidential

Responsibilities:

• Assist in Virtual Sever Migration project and other custom projects requiring PowerShell and PowerCLI scripts.
• Migration process includes running multiple scripts to prepare and execute migration process and troubleshooting problems with the scripts and/or migration.
• Custom scripts include changing vNICs, increasing drive sizes, monitoring vSphere infrastructure, normalizing database output, and Exchange mailbox archive.

Skills Employed: PowerShell and PowerCLI Scripting, OS troubleshooting.

Network Administrator

Confidential, Denver, CO

Responsibilities:

• Design, implement, and administer Microsoft Active Directory based network infrastructure and servers in accordance with the mission of the law school.
• Responsible for availability of services, security of network, backups and restores, usability of services, documentation, and performance.
• Support all TCP/IP services including DNS, WINS, and DHCP.
• Work with other campus administrators to resolve problems and provide enhancements to Active Directory network.
• Provide scripting support with VBS and PowerShell.
• Assist in: supporting approximately 400 faculty and staff computers and 1500 students computers; supervision, training and management of Networking Technology staff; and determining budget requirements.
• Implement projects as needed including:
• Leading Campus-Wide Active Directory deployment;
• Designing and building Microsoft Clustering Environment for Exchange and SQL;
• Designing wireless VPN security system;
• Managing datacenter move to new building;
• Working with other administrators to upgrade to Windows 2003 and Exchange 2003;
• Migrating to new servers, SAN, and VMWare;
• Implementing, updating, and managing VMWare Virtualization infrastructure;
• Designing and implementing Enterasys switching infrastructure;
• Upgrading servers to 2008 and 2012;
• Migrating Exchange to 2007/2010;
• Migrating Exchange, SharePoint, and Lync to O365 cloud;
• Designing and implementing HyperV Virtualization infrastructure.

Skills Employed: Active Directory, Windows 2003/2008/2012 , Windows Clustering, Exchange 2007/2010 Design and Administration, vSphere, HyperV, Equallogic SAN, Enterasys Switches and Routers, SQL Administration, SharePoint Administration, Technical Management, VPN Design, Cisco Routers and Switches, Project Management.

Operations Manager

Confidential, Fairfax, VA

Responsibilities:

• Responsible for technical aspects of URS contract including Windows Servers, UNIX, Networking, Database Management, and Storage.
• Oversee contract team of about 15 people. Heavily involved with implementation of Citrix XenDesktop, VMWare vCloud, and vSphere 5.5.
• Help oversee and provide guidance to administrators in the other technical areas. Work with management to find efficiencies and resolve conflicts between the contract and the policies. Manage vendor interactions with professional services.
• Assist process manager and program manager with asset management, ITIL process improvement, and strategic planning.
• Provide high level support for Windows server infrastructure for the Securities and Exchange Commission.
• Support includes problem resolution, administrative assistance, upgrades, patching, etc.
• Environment includes ~990 servers split between physical and virtual infrastructure. Create and modify PowerShell/VBS scripts to help perform routine tasks more efficiently.
• Eliminated over 50 hours of overtime associated with patching per month by automating scheduling and post-patch server validation.
• Assist in several development projects including 2008 Domain controller migration and Lync 2010 implementation. Fully responsible for Windows Server Patching.
• Support several ad-hoc processes involving scripts to transfer information to vendors. Successfully transferred patching responsibilities to mid-level administrator and transferred ad-hoc processes to back-office teams.
• Team Manager for SEC “End User Technology - Enterprise Applications” overseeing McAfee ePO, CheckPoint PointSEC, and IBM Tivoli Endpoint Manager. Team consists of four people. Since assuming control, the team has significantly reduced the time involved in routine tasks and reporting (eliminating 10-20 hours of overtime weekly), completed the migration to TEM 8.2, and created documentation for the ePO environment. Successfully hired full-time team lead and transferred responsibilities.

Skills employed: Project Management and leadership, Scripting, Active Directory, Windows 2003/2008, Windows Clustering, VMWare, IIS Administration, SQL Administration.

Confidential, Fairfax, VA

Contract to support

Responsibilities:

• Led effort to get a NOC tool implementation back on track.
• Analyzed various contracts, statements of work, project plans, and status reports to determine the actual state of documented work.
• Talked with various managers and engineers to understand the presumed status of the project.
• Gained an understanding of a difference in the expectations of management and engineers, and facilitated opening communication paths between managers and engineers.

Skills employed: Project management and leadership.

Windows System Administrator

Confidential, Washington, DC

Responsibilities:

• Design, implement, and administer Microsoft Active Directory based network infrastructure and servers in accordance with the mission of School of Engineering and Applied Sciences (SEAS).
• Manage a team of 3-4 technicians and indirectly hire and supervise 12-15 lab techs.
• Responsible for developing policies, implementing security, monitoring performance, and tracking availability of Windows based services.
• Work with virtualization technologies (VMware, VDI, Thinapps, servers, and SAN).
• Developed VDI comparison of VMWare View with ThinApps and Citrix XenDesktop with XenApp. Work with UNIX administrator to integrate technologies.

Skills Employed: Technical Management, Windows 2003/2008 Design and Administration, Virtualization, Project Management.

Senior Server Engineer

Confidential, Washington, DC

Responsibilities:

• Provide server support for District of Columbia as a contractor.
• Assist in installing, configuring and troubleshooting Windows servers.
• Assist in planning server consolidations and migrations.
• Maintain accurate inventory in data center. Provide 24/7 support on an on-call rotation.

Skills Employed: Windows 2003 Design and Administration, Project Management.

Network Engineer

Confidential, Denver, CO

Responsibilities:

• Provide consulting support for designing and implementing Windows 2000 networks.
• Completed several conversions from Novell and a variety of workstations to Windows 2000 networks.
• Responsibilities focused on ensuring the network infrastructure was capable of supporting Windows 2000; incorporating Active Directory features to support the business goals of the company; implementing security elements as required; and monitoring the health of the entire system after it was in place.
• Also, designed and implemented testing and training lab used to replicate clients environment and test new technologies.

Skills Employed: Windows 2000 Design and Administration, Novell to Windows Conversion, Firewall Administration, VPN Design, IP Networking/Routing, Project Management, Novell Netware Design, Exchange 2000 Design, IIS Administration.

Network Manager

Confidential, Boulder, CO

Responsibilities:

.

• Provided full range of network support for 150 node network.
• Basic responsibility was to maintain functionality of equipment.
• Secondary responsibilities were to investigate, recommend, and implement improvements to the system.
• The network consisted of NT4 with Exchange, Oracle, RRAS, ArcServe 6.61, Proxy 2.0, Internet Information Server 3, NT4 Workstations, Windows 98 laptops.
• Projects included changing servers from software RAID to hardware RAID 5; developing and implementing anti-virus strategy; documenting current configuration and procedures for servers and workstations; and developing and implementing a VPN system.
• Supervised and trained assistant to assume my responsibilities.

Skills Employed: Windows NT Design and Administration, Exchange 5.5 Administration, Database Administration, Novell Administration, VPN Design, Technical Training and Management, Workstation Support, Server Hardware Configuration.

PC/LAN Analyst

Confidential, Denver, CO

Responsibilities:

• Serviced, maintained, installed, and supported Novell Networks with PC clients using Win95, Novell 4.11 and WinNT 4.0. Client base included 120 users, 10 locations, 4 servers, and 2 gateways.
• Users connected to AS400s and IBM mainframes using TCP/IP and/or SNA Gateways and DLC protocol.
• Lotus Notes, Imaging System and some SQL databases ran on NT servers using IPX/SPX and TCP/IP.
• Responsibilities also include: developing and maintaining NT server procedures; working in teams to troubleshoot LAN/WAN problems; installing hardware and software; and completing projects for direct supervisor.
• Provided contract-based PC/LAN support. Responsibilities included configuring PCs for users, recommending equipment to users, developing and maintaining database of user equipment, troubleshooting PC and network problems, establishing and maintaining user connectivity to hubs, providing administrative functions and other network related tasks as needed.