EXPERIENCE SUMMARY:

Over 14 years of Tivoli Administration/Tivoli Monitoring/Linux administration

TECHNICAL SKILLS:

Hardware: zLinux, Sun Servers, Compaq Servers, AIX/SP/RISC 6000, IBM 3090, IBM CMOS

Operating Systems: Solaris, Linux, z/Linux, Windows 2000/XP, AIX, Red Hat Linux

Software: RHEL 5, and 6

Tivoli Identity Manager: 4.6, 5.1 (ITIM)TDI(Tivoli Directory Integrator)

TDS: (Tivoli Directory Server)

ITCAM for WAS : ITCAM 6.1, ITCAM for RTTTivoli Framework 4.1.1TBSM 6.1

Tivoli Enterprise Console: (TEC) 3.9ITM 5.1.2ITM 6.X

Tivoli Distributed: Monitoring 3.7Netcool/Omnibus

PROFESSIONAL EXPERIENCE

Confidential

Tivoli Administrator (ITM)

Responsibilities:

• Monitoring Red Hat Linux OS for for ITM
• Install and support various Tivoli agents
• Maintain and support Tivoli TEMS, TEPS, TDW infrastructure
• Install upgrades to infrastructure as needed and required
• Daily monitoring of Maintains entire Tivoli environment to include ITM agents/TSM clients
• Maintains TEP (Tivoli Enterprise Portal) availability for Tivoli admins and customer views.
• Creates monitors/situations for environment to maintain critical visibility across applications.

Confidential

Tivoli Administrator

Responsibilities:

• Maintain Suse Linux OS for monitoring servers.
• Upgrade monitoring environment and install OS on new hardware.
• Implementation/Configuration of ITCAMS 6.1 Managing Server and Data Collectors.
• Daily monitoring of Maintains entire Tivoli environment to include ITM agents for zLinux OS, AIX, DB2, Windows,and WebSphere.
• Maintains TEP (Tivoli Enterprise Portal) availability for Tivoli admins and customer views.
• Creates monitors/situations for environment to maintain critical visibility across applications.
• Installation and configuration of ITCAM for RTT(Response Time Tracking) .
• Installed Management server, Managemen t Agents, DB2, and Websphere Application Server . Configured agents to forward needed information to TEP(Tivoli Enterprise Portal) console, which was part of an Enterprise ITM 6.2 environment.
• Installed and configured Message Broker and MQ agents for performance tracking via ITCAM and forwarding of data to TEPS.

Confidential

Tivoli Administrator (Army ECMS contract)

Responsibilities:

• Implementation/Configuration of ITCAMS 6.1 Managing Server and Data Collectors.
• Daily monitoring of Maintains entire Tivoli environment to include ITM agents for zLinux OS, AIX, DB2, Windows,and WebSphere.
• Maintain and support backups via TSM for clients and Tivoli infrastructure servers
• Maintains TEP (Tivoli Enterprise Portal) availability for Tivoli admins and customer views.
• Creates monitors/situations for environment to maintain critical visibility across applications.
• Installation and configuration of ITCAM for RTT(Response Time Tracking) .
• Installed Management server, Managemen t Agents, DB2, and Websphere Application Server . Configured agents to forward needed information to TEP(Tivoli Enterprise Portal) console, which was part of an Enterprise ITM 6.2 environment.
• Installed and configured Message Broker and MQ agents for performance tracking via ITCAM and forwarding of data to TEPS.

Confidential

Tivoli Security Consultant

Responsibilities:

• Added organizational units; navigated through Lightweight Directory Access Protocol (LDAP).
• Manually added users, loaded user data, described self - registration, and managed user information.
• Created ITIM groups and Access Control Items (ACI).
• Created services and corresponding identity, password, and service selection policies.
• Created provisioning policies and set join directives, previewed provisioning policies, configured provisioning policy parameter lists, provisioned and managed user accounts, analyzed, notified, and corrected noncompliant accounts, provisioned multiple accounts, and adopted orphaned accounts.
• Created a scheduled reconciliation and perform manual reconciliation.
• Described workflow elements, created basic workflows, approved account requests, described notifications and used the Notification Post Office.
• Viewed reports and designed custom reports.
• Configured forms, password settings, & synchronization and exported/imported ITIM objects.

Confidential

Tivoli Administrator

Responsibilities:

• Implementation/Configuration of ITCAMS 6.1 Managing Server and Data Collectors.
• Daily monitoring of ITCAM 6.1 to ensure availability to customer. Monitor logs, JVM’s and WebSphere server and ITCAM for WAS (Managing server) to ensure ITCAM console availability.
• Maintains entire Tivoli environment to include ITM agents for zLinux OS, Oracle, MQ, Message Broker, and WebSphere.
• Maintains TEP (Tivoli Enterprise Portal) availability for Tivoli admins and customer views.
• Creates monitors/situations for environment to maintain critical visibility across applications.
• Installation and configuration of ITCAM for RTT(Response Time Tracking) .
• Installed Management server, Managemen t Agents, DB2, and Websphere Application Server . Configured agents to forward needed information to TEP(Tivoli Enterprise Portal) console, which was part of an Enterprise ITM 6.2 environment.
• Installed and configured Message Broker and MQ agents for performance tracking via ITCAM and forwarding of data to TEPS.

Confidential

Tivoli Administrator

Responsibilities:

• Added organizational units; navigated through Lightweight Directory Access Protocol (LDAP).
• Manually added users, loaded user data, described self-registration, and managed user information.
• Created ITIM groups and Access Control Items (ACI).
• Created services and corresponding identity, password, and service selection policies.
• Created provisioning policies and set join directives, previewed provisioning policies, configured provisioning policy parameter lists, provisioned and managed user accounts, analyzed, notified, and corrected noncompliant accounts, provisioned multiple accounts, and adopted orphaned accounts.
• Created a scheduled reconciliation and perform manual reconciliation.
• Described workflow elements, created basic workflows, approved account requests, described notifications and used the Notification Post Office.
• Viewed reports and designed custom reports.
• Configured forms, password settings, & synchronization and exported/imported ITIM objects.

Confidential

Tivoli Administrator

Responsibilities:

• Installed and configured TMF 4.1.1, ITM 5.1.2, TEC 3.9 and DM 3.7, Tivoli Workload Scheduler, Tivoli Datawarehouse for NAVY ERP (Enterprise Resource Planning) project.
• Monitored resource models (by line command or Web Health Console to ensure healthy environment).
• Pushed monitors (resource models) to new endpoints as assigned through change control.
• Frequently worked with various groups such as Wintel, AIX, UNIX, middleware to determine what should be monitored by Tivoli within their platforms.
• Documented and maintained current operating procedures within the Tivoli department.
• Maintained the Tivoli infrastructure components e.g. TEC/TMR Gateways and 250 endpoints. TMR is on UNIX platform.
• Installed, configured, and maintained TMF 4.1.1, ITM 5.1.2, TEC 3.9 and DM 3.7, Tivoli Workload Scheduler, Tivoli Datawarehouse.
• Pushed monitors (resource models) to new endpoints as assigned through change control.
• Worked with various groups such as Wintel, AIX, UNIX, middleware to determine what should be monitored by Tivoli within their platforms.
• Documented and maintained current operating procedures within the Tivoli department.
• Monitored resource models (by line command or Web Health Console to ensure healthy environment).
• Maintained the Tivoli infrastructure components e.g. TEC/TMR Gateways and 320 endpoints. TMR is on UNIX platform.

Confidential

TIVOLI ADMINSTRATOR

Responsibilities:

• Responsible for daily maintenance and upgrades of the Tivoli environment. This included installing and configuring ITM 5.1.2 and TEC 3.9, monitoring endpoints (by line command or Web Health Console, and manipulating resource models.
• Responsibilities also included working with various group such as Wintel, UNIX, middleware to determine what was to be monitored by Tivoli within their platforms.
• Also installed and configured Tivoli Enterprise Console on user’s desktops.
• Performed and assisted in distributed server and application upgrades, system availability monitoring via Tivoli Enterprise Console, problem analysis and resolution.
• Daily use of Unix, Oracle, AIX Unix, Tivoli, BMC Patrol, Windows 2000 and various other tools to manipulate multiple Confidential applications to include ISS, EWA, TAAPS, FLW, and CWIS.
• Executions of system start up/shut down for distributed environments. Worked with other technical support in diagnosis and resolution of problems that may impact system availability. Involved in researching recurring operations problems to identify/recommend permanent resolution or alternatives.
• Performed scheduled requests for change, testing, and contingency related activities. Daily interaction with AIX/SP systems for problem determination including managing TSM storage pools, AIX file systems, installing patches, lightweight tuning and maintaining system startup and shutdown scripts and procedures. Some interaction done via SMITTY menu. These systems support the Federal Reserve Systems’ 12 district banks as well as interact with systems for the Federal Reserve Board of Governors in Washington D.C.

Confidential

COMPUTER OPERATIONS ANALYST

Responsibilities:

• Acted as senior operations liaison and independently manages special projects. Project responsibilities included the planning, supervision and control of CC3 operations projects.
• Coordinated implementation of service enhancements to include server upgrades for Windows 2000, NT and Solaris systems. Represented Operations at project planning meetings, communicates project activity and recommendations to staff, and Federal Reserve Information Technology senior management.
• Provided analytical and project management support for FRIT Operations projects. Analyzed data center problems, recommended solutions and implemented solutions and product training for Operations staff, to include class training, one on one training and writing procedures for multiple applications that reside on many platforms.
• Current applications and tools used included UNIX, AIX, UNIX, Cold Fusion, WebSphere, Tivoli Systems, Oracle, SQL, NMC, Terminal Services, Remedy, and various others. Position was cut due to budget restraints.
• Performed automated console operations, system availability management, problem analysis and resolution and recommends operational improvements.
• Controlled automated operations, execution of system start up/shut down. Worked with technical support in diagnosis and resolution of problems that may impact system availability.
• Performed scheduled requests for change, testing, and contingency related activities.
• Controlled data processing operations across multiple platforms such as AIX/SP, Sun Solaris, Windows NT, Windows 2000, IBM mainframe and Hitachi mainframe for Federal Reserve Systems' 12 district banks and systems as well as systems for the Federal Reserve Board of Governors in Washington D.C. Worked in a highly sensitive, vulnerable, high-risk area.
• Daily operations and application duties in a multiple CPU environment to include 62+ systems of which nine are dedicated processors. Tools used are netview, omegamon, JES2, MVS commands, VM commands, etc.
• Frequent IPL's to include scheduled and emergency outages. Daily interaction with IBM CEs to ready system for concurrent or non-current maintenance and upgrades.
• Performed level 2 help desk support for American's Internet services and windows-based software customers.
• Helped customers diagnose software and PC problems via telephone.