TECHNICAL SKILLS:

Hardware: Shoretel, Cisco Switches 3570s / 6509s/ 6807s

Cabling: Ethernet 802.3/u/ab/ae, T1/ T3 /802.3 wiring panels, UTP/STP patch panels, fiber optic panels

Switching: Ground Start, Loop Start, Ring Downs, E&M, CCS7, FX/PLAR, DSC DEX - 600E

Test Equipment: TTC T-Berd 209A/224/305/211, Fluke Multi-meter, Sage 930A, TTC Firebird 6000A, Sunrise T10

Software: Microsoft Project, Access, Excel, Word, Works, Visio, SharePoint

PROFESSIONAL EXPERIENCE:

Confidential, New Jersey

Network Engineer

Responsibilities:

• Install Cisco ASA5505, ASA5510, ASA5520 security appliance for managed customer environments
• Install all new rack and stack customer installs for managed customers
• Managed vendors on all new infrastructure builds for all data center customers
• Configure P - 2-P and remote VPN tunnels for all manage customers
• Troubleshoot and provide network solutions for customers via the Network Operations trouble ticketing system
• Work closely with Account Management on all new installs
• 7 x 24 On-call support for Network Operations Center

Confidential

Senior Telecom Engineer

Responsibilities:

• Manage all infrastructure builds and network connectivity for two large Data Center construction projects
• Manage all outside plant connectivity for all ISP s for two large Data Center construction projects
• Plan, Design and Implement all new Layer One customer installs both data center and BCDR areas
• Install and configured Cisco switches to support ShoreTel VOIP Disaster Recovery platform
• Manage, schedule and implement all aspects of the ShoreTel Voice Over IP phone system company wide
• Manage and maintain VoIP network for Business Continuity Disaster Recovery platform for four data center facilities
• Manage major ISP fiber optics installations projects to include AT&T, LightPath, FiberTech, Lightower, Level 3
• Manage, schedule and implement data center migration project for MAN, WAN, TDS network connectivity
• Installation and testing OC - 3, DS3, T1, DS0 digital and analog circuitry using Bell Core testing standards
• Installation and testing of all Digital Data circuitry to include MAN, WAN, TDS, DDS, point to point circuitry
• Terminate and maintain SM/MM Fiber Optics, Coax, STP, UTP Category 5e and Category 6 cabling
• Provide cabling design solutions for customer s data/voice network and BCDR platform
• 7 x 24 On-call support for Network Operations Center

Confidential, New York, New York

Network Engineer

Responsibilities:

• Deployed large scale WAN/LAN installation for Confidential branch locations
• Installed and configure Cisco 3745 routers and Cisco 3560 switches for branch office locations
• Installed over 300 T1 circuits in 50 branch offices
• Installed and test point - to-point T1 and T3 WAN circuitry using Bell Core acceptance standards
• Installed and test Out Of Band access using US Robotics Modem and Cyclade TS400, TS800 terminal servers
• Managed provisioning of DS1circuitry at branch locations for WAN installation project
• Troubleshoot and resolve end-user/carrier/vendor issues quickly
• Trained and mentored new Field Operations staff
• Provide daily reporting metrics, daily turn over documents for client

Confidential, New York

Field Engineer

Responsibilities:

• Managed cabling plant surveys for the New York City Board Of
• Tested VLAN connectivity points on Cisco 1900, 2950, 3550 switches
• Configured and tested Cisco 3550 switches
• Provide networking solutions on connectivity problems
• Installed and terminated CAT 5 802.3 Ethernet cabling

Confidential, New York

East Coast Field Operations Manager

Responsibilities:

• Managed operations for east coast region to include 7 remote field office locations and 16 field engineers
• Managed field operation assets of $10,000,000.00 dollars and implemented Sarbanes - Oxley audit process
• Developed and implemented budgeting practices for east coast operations group
• Managed building of connectivity POPs for east coast region using Cisco routers and Cisco switches
• Developed forecasting application tool for Operations Department to track router and circuit capacity
• Managed network migrations, upgrades and expansions for east coast region
• Managed LEC, ILEC, CLEC provisioning, testing and installation of DS1, DS3 and OC-XX circuitry
• Provided weekly reporting matrix to Director and Senior Management staff for east coast region
• Project managed both internal and external customer installation through facility and contractor services
• Managed and negotiated vendor contracts for collocation facilities and PNAP services
• Delivered 7 x 24 On-call support for New York City Field Operations to support NOC operations
• Handled routine personnel issues, scheduling and performance reviews

Confidential

Installation Manager

Responsibilities:

• Managed Engineers dedicated to scaling AOL Dial - Up network using Cisco 2500s, 4500s, 7000s routers
• Implemented AOL Dial-Up network upgrade to ISDN PRI high-speed circuitry
• Installed and configured ENSS gateways using Cisco hubs, routers and switches
• Installed and tested OC-3, DS3, T1, DS0 digital and analog circuitry using Bell Core testing standards
• Managed provisioning of DS1, DS3 and OC-3 circuitry
• Handled routine personnel issues, scheduling and performance reviews

Confidential, New York

Technical Specialist

Responsibilities:

• Installed and tested OC - 3, DS3, T1, DS0 digital and analog circuitry using Bell Core testing standards
• Installed and tested of Voice Grade circuitry Loop Start, Ground Start and E&M signaling protocols
• Installed customer premise equipment CSU, DSU, Channel Banks, Cisco routers and Cisco switches
• Terminated and maintained Coax, STP, UTP Category 3 and Category 5 cabling for Voice and Digital circuits