Systems Engineer Resume

SUMMARY:

Expert problem solver with an established reputation for extraordinary team leadership and organized project management.

CORE COMPETENCIES:

IT Service management, asset management, budgeting, financial accountability
ITIL process champion - ITILv3 Foundation
Large scale and multi-project portfolio management | Technology deployment & operation
Team leader and mentor | Builder of collaborative partnerships with business units
Vendor negotiation | Partner relationship management | Vendor resource management
Building high performance, reliable IT infrastructures | Problem solver | Solution developer

TECHNICAL SKILLS:

LAN/WAN: Routing & switching, Ethernet, IP, MPLS, VPN, VoIP, BYOD, Open Stack, more

Network: Cisco, Avaya, Extreme, Motorola, more

Servers: IBM, HP, more | DB; Oracle | Middleware; Citrix Systems

PROFESSIONAL EXPERIENCE:

Confidential

Systems Engineer

Confidential

Advisory IT Architect

Confidential

Manager of Technical Services, Global Network Infrastructure

Confidential

Project Manager/Engineer

Responsibilities:

Regularly examined dozens of different IT infrastructures and support organizations at various Fortune 500 corporations, evaluated multiple options and implemented the best solutions.
An experienced interviewer of, and presenter to Managers, Executives, and business leaders - utilizing IBM techniques for data gathering required to develop quality IT solutions - this provides the skills to understand and develop solutions that establish IT as a business tool.
Managed a large Telecommunications RFP process that reduced annual Network operating costs by $1M, renegotiating several Telecomm carrier contracts.
Designed, improved, maintained, and managed the global IT infrastructure with multiple budgets for telecommunications, data communications, messaging, file & print server infrastructures
Created order and reliability where there was staff disorder and dysfunction before, utilizing creative ITIL based practices to organize and coordinate IT activities inspiring support staffs
Adapted the global IT infrastructure to a dynamic and expanding business environment converting Token Ring to Ethernet and IBM AS/400 hosts to HP/Oracle client-server architectures, executing significant data center and network changes
Extensive global travel that provided multi-cultural experiences and an appreciation how other cultures function.
Inspired the technology support staffs (26 individuals) to work together, educate themselves, collaborate with the business, and become more successful and happier overall.

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