Senior System Administrator Resume

SUMMARY:

Senior System Administrator. Complete understanding of the Microsoft structure and corporate computing environment.
Improving network infrastructure while being hands on for supporting and improving performance of servers, applications, and services for 24x7 operations.
Desired skills include operating systems maintenance, performance and tuning, data storage architecture and administration, security, and automation.
Implemented Disaster Recovery procedures and verified data availability via snapshots and replication at recovery location. Microsoft Server 2008 & 2012, Symantec BackupExec, VMWare and WatchGuard technology
Created Disaster recovery resumption documentation: topics covered restoration of servers, desktops, Microsoft email, documents and SQL databases
Reduced IT expenses by consolidating duplicate applications, resolving support licensing and implementing virtualized servers.
These changes improved network reliability and provided network redundancy

TECHNICAL SKILLS:

Expertise MS Office 2003, 2010 and 365, Project, Visio, Power Point, Front Page. MS Server 2000 & 2003, 2008 and 2012, Exchange 2000, 2003, 2010 and 365, Active Directory, SCCM, SCOM, Snapshots, Terminal Server, IIS, Server Management, Symantec Backup Exec, Trend Micro A/V, WatchGuard Firewall technology, Wireless, WiFi, Wireshark, MalwareBytes, Splunk, One Drive, Power Shell, Amazon Web Services, System Center, Azure, Penetration Testing, White Hat, Black Hat, Citrix, Core, ImageCenter, Moody’s, Harland Suite, CRM, Lotus Notes, VPN, RAU/RAS, VNC, PCAnywhere, Ariba, CICS, Remedy, Tivoli, Legacy, VOIP

EMPLOYMENT:

Confidential

Senior System Administrator

Responsibilities:

Provide VIP services for Artists, guests, and season ticket holding clients to enhance event experiance.
Mentor new members on procedures as well as provide techniques that increase event experience.

Confidential

Senior System Administrator

Responsibilities:

Deploy high availability Windows 2008 Server (32bit and/or 64bit) and Windows 2012 Server.
Configure Active Directory, Virtual Server Technologies, Microsoft Exchange 2003/2010, EqualLogic SAN, SQL DB maintenance and support.
Hardware and software inventory managed with SCCM while updates enforced with SCOM. SIEM device configured to identify/prevent malicious activity and provide HIPAA compliance.
Network security managed and improved with group policy and Firewall rules. Log/event file alert rules created for 24/7 notifications.

Confidential

System Administrator

Responsibilities:

Services include Citrix, Terminal Services, dumb terminals, Microsoft Server 2000 and 2003, Microsoft Exchange 2000, Veritas, Core 2006, ImageCenter, as well as Check 21.
Recent projects include: design/install and support Voip, upgrade network to Server 2003, upgrade office suite to Microsoft XP.
Increased ISP reliability by adding new routers across network and added additional T1 connections (with SLA) that allow network redundancy.
Added secondary Domain Controllers along with additional storage servers at remote sites to satisfy Disaster Recovery requirements and to strengthen network.
Use Active Directory to add/change/delete users and groups to better manage domain along with Group Policy to maintain security and access.
Implemented Norton anti virus (server) to monitor network for intrusions.
Use Veritas to backup data and restore if required.

Confidential

Underwriter

Responsibilities:

Signed on as Data Automation Project Manager until pilot project financing was eliminated.
Learned role of Proposal Specialist and became Confidential certified Underwriter.
Maintained online data automation transfers between Insurance Brokers/Agents as well as current policyholders.
Created training manuals and provided scheduled classes for online service for related Brokers/Agents.
Underwrote Group Health Insurance for Businesses up to 500 employees.
Underwrote Group life Insurance, Disability, and Dental coverage.

Confidential

Response Team Lead

Responsibilities:

Service Delivery Team Leader for move/add/change technology related requests.
Procured computer technology and software, as well as arranged for the installation, configuration, move, or test as needed for all BofA associates.
Acted as call center (ACD) point of contact for region and provided monthly reports on all activity involving technical and customer management issues.
Acted as Project Manager and liaison to all parties involved in change including local telephone companies, cabling/wiring companies, hardware and software vendors, property managers, and business units.
Created RFP, RFI and cost proposals.
Provided computer/software and telephone availability while maintaining close relations with external vendors to be voice of the customer in identifying future needs.
Posted, screened, hired and trained new team associates.

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