SUMMARY

• Forward thinking business technology director wif teh leadership and tenacity to repeatedly achieve planned results dat accelerate organizational growth through decisions and actions based on proven methods, business principles and practical experience.
• Savvy relationship builder dat fosters business success through teh development of long - term partner relations by continually listening to customer needs to develop personalized plans scalable to their evolving goals.
• Accomplished systems engineer wif substantive noledge of business information systems along wif teh ability to articulate and persuade executives wif confidence. Core areas of expertise include:

PROFESSIONAL EXPERIENCE

Confidential, San Diego, CA

Regional Sales Manager

Responsibilities:

• Decreased customer operational costs and improved business efficiencies by halping migrate to cloud technologies.
• Actualized customer business initiatives more TEMPeffectively and efficiently, wif less costs and greater ROI, through advisement of latest technologies.
• Established long-term executive decision maker customer relationships built on trust and proven actions.

Confidential - San Diego, CA

Senior Network Engineer

Responsibilities:

• Participated in IT Operation Planning, BCP Business Continuity Planning, Change Control - Technical Review and Incident Review Executive Committees.
• Contributed to BCP committee and annual tabletop tests to prove established DR Disaster Recovery plans as well as satisfy NCUA, DFI and DBO audit requirements.
• Led teh design and integration of an email eDiscovery platform to meet legal data discovery collection and analysis requirements and fulfill teh enterprise data retention policy.
• Decreased operational costs, improved user experience and provided central management by implementing a virtual Microsoft RDS Remote Desktop Server for creative Mac user access to teh Windows network services.
• Improved member security, reduced risk on teh production network and created a point of central management wif teh implementation of member kiosks secured by GPOs in a separate domain.

Confidential, San Diego, CA

Technical Account Manager

Responsibilities:

• Executed teh duties of a Technical Sales Engineer at sales presentations: created visual aids, articulated detailed technical messages to a range of audiences wifin teh business hierarchy from technical and administrative staff, to department leaders and business owners. Performed new customer site assessments and generated technology road maps. Generated SOWs Statements of Work in cooperation wif sales team.
• Program management of medical information system infrastructures for several outpatient surgery centers, VMware ESX private cloud server network, Windows domain, Citrix Xen Desktop, Web services, regulatory compliance of clinical applications information security of identified patient information storage in SQL database servers and data network infrastructure, including secure private and guest public wireless networks. Moved email to Microsoft Office 365 cloud email services. Deployed Microsoft Lync instant messaging client to desktops and iPhones.
• Engineered a high availability clustered Microsoft System Center Hyper-V server network, configured SAN storage, programmed network switches and managed firewall security for a large spiritual based non-profit organization.
• Engineered VMware ESX virtual server clustered Windows AD domain, SAN storage and configured network security for a large international medical skin product manufacturer headquarters. Managed network reconfiguration when company moved to larger location to accommodate their rapid growth. Redesigned Windows AD security as customer acquired and divested interests in other companies.
• Designed and built a Hyper-V Server private cloud for a commercial plumbing manufacturer, configured NAS storage, migrated Windows AD domain, deployed RemoteApp Programs. Programmed firewall VPN to remote locations. Traveled to customer sites in TN and NV, programmed secure wireless networks on Cisco Aironet WAPs and configured wireless scanner and laptop connectivity to ERP software inventory accounting SQL database in customer private cloud in CA.

Confidential, Primm Valley, NV

Manager of Information Technology

Responsibilities:

• Oversaw teh upgrade of complex financial, gaming, operations and multiple vendor networks plus associated solutions to a Cisco infrastructure providing greater data security and ensured remote accessibility of real-time operational and transactional data stored in a private cloud in Las Vegas;
• Provided overall direction in teh alignment and adoption of technologies and processes to contribute to business success, employee productivity and growth, as well as participated in IT operations executive-level meetings.
• Operationalized IT processes for teh all businesses in teh town of Primm Valley and teh golf course in CA.
• Improved efficiencies and lowered costs in teh resolution of teh challenge of no traditional vendor options available to carry digital phone, retail POS and office network connections from teh casinos across teh CA state line to teh golf course through teh evaluation, selection and implementation of millimeter-wave satellites on teh roofs of Whiskey Pete's Casino and Primm Valley Golf Clubhouse to securely carry teh signals and eliminate teh need for- and recursive costs of a third party provider of teh connection.

Confidential, Wilmington, NC

Senior Systems Administrator

Responsibilities:

• Participated in design and integration, tan continued support management of proprietary Confidential EHR system.
• Decreased operational costs and improved user experience by moving email to a Microsoft Exchange cloud service.
• Increased user productivity through automation wif WinBatch scripts and macros.
• Engineered network infrastructure for 300%+ growth to adjoining suites, configured secure VPN to remote office.
• Actualized company call center goals through deployment of Cisco VoIP infrastructure.