SUMMARY

• Over 7 years of Experience as Windows Administrator, Systems Engineer, and Systems Admin worked on various platforms of Windows Server 2000/ 2003/2008/2008 R2.
• Hands on experience on clustering tools.
• Worked on IIS Web Server 5.x/6.x/7.x, had experience in installing, configuring, upgrading and troubleshooting any issues escalated.
• Worked in fields like Retail, Health Care, Finance & various different sectors.
• Experience in migration from IIS 5.0/6.0/7.0.
• Installed and configured Active Directories and managed roles for multiple users and user groups.
• Worked with GPMC tool and Local Security policies to maintain domains and authenticating the users.
• Managed Local Firewall settings by taking ownership of maintaining proper ports for smooth running of Applications.
• Good at domain level restrictions.
• Hands on Experience in creating virtual machines using XenCenter 5.0 & 6.0.
• Worked extensively on Microsoft Application Virtualization for pushing Interactive application for 500+ users. Updating the App - V bubble pack each time for applying change packs (patches).
• Installed and Maintained SSL Certificates for secure connections between clients and Servers.
• Experience in creating clusters for Load Balancing the Web Servers to ensure High Availability.
• Good experiences in NLB load balancers for software clustering.
• Hands on experience on MS Exchange Server 2003.
• Basic knowledge on Storage Area Network/storage devices.
• Worked with networking teams for maintaining clients on user desktops and strategic working on various monitoring tools.
• Highly expertise in Release Management for updates and task management.
• Used Perfmon and Processmon tools for troubleshooting to improve the performance and High Availability of the web & different Vendor applications.
• Good understanding of Software Development Life Cycle process
• Involved in Optimization of various IIS and .Net Applications on different Windows Servers.
• Installed different versions of .Net Framework in both Production and Pre-Production environment.
• Good experience in 3-Tier management & Change management support & troubleshooting critical issues that were escalated.
• Experience using HP Service Desk (HPSD), Remedy & Internet Protocol Management for Ticketing System, to track the daily basic issues.
• Proactive in interacting with other teams like Network Provisioning, Storage, Testing & DBA Teams
• Worked on 24*7 Production Support on a rotation basis.
• Remote Administration: Remote Desktop Connection, Remote Desktop Services / Microsoft Terminal Services, VNC, Telnet, Putty and Team Viewer.
• Good on experience on Symantec Exec Backup 2010.

TECHNICAL SKILLS

Operating Systems: Windows Server 2000/ 2003/2008/2008 R2

Web Servers: IIS & IBM HTTP

Servers: VM Ware ESX 2.5 & 3.0, Citrix XenServer

Load Balancers: NLB, BIG IP & Net Scalar

Directory Services & Tools: AD Users & Computers, DNS, DHCP, GPMC, Microsoft Cluster, Hyper-V Manager, HPSD, Microsoft App-V

Other Tools Used: Perfmon, Processmon, Load Runner, QC

PROFESSIONAL EXPERIENCE

Confidential

Windows Administrator

Responsibilities:

• Worked as Windows Administrator, worked on Dell Physical Servers Dell PowerEdge 2850, Dell PowerEdge 2950, Dell PowerEdge R710, and Dell PowerEdge R910 installing Windows Server OS.
• Installed Windows Server 2003, Windows Server 2008 Versions Enterprise & R2 Versions. Installed Hyper-V guests & configured Network Connectivity & managing applications on Windows Servers.
• Citrix Administrator for Xenapp 5.0, responsible for publishing applications, adding servers to farm and troubleshooting.
• Worked on Failover Clustering, installed & configured Failover Clustering on Windows Servers.
• Worked on Multi Datacenter High Availability Clustering on Enterprise Servers & Hyper-v Servers configured Disks for Failover Clustering.
• Installed, Configured Remote Desktop Services and Deployed Microsoft Office tools, Microix Applications and Apps using Host Server and also configured Remote Desktop Gateway, RD Licensing server, RD Connection Broker.
• Worked under multiple teams for creating/modifying Architectures & getting Project level approvals & building the servers & supporting Production machines.
• Worked with GPMC tool and Local Security policies to maintain GP rules and authenticating the users.
• Created new Organizational Units according to the application policies & resolved multiple issues related to OU & Group Policies.
• Managed applications & configured various levels of security on the servers including modifying internal Firewall rules, modifying/creating Organizational Units & Group Policies.
• Worked on many internal projects, one includes Rebuilding 135 physical servers from windows '03 & 08 to Windows 2008 R2 Datacenter Version.
• Working for remediating Backup issues around 1200 servers by troubleshooting & coordination with Networking & Storage teams.
• Installed, configured Symantec Exec Backup 2010 on the Backup Server and Remote Agents on other Servers.
• Involved in meetings with Network Provisioning Engineers for IP configuration information for newly build servers & with SAN teams for managing storage for standalone & clustered machines.
• Designed internal Project level Architectures & involved in corporation level architectural discussions.
• Worked with DCO Teams for Physical Server Installations, LAN Cabling, and Networking team for configuring DNS Records VLAN Configuration, verifying the subnet information, verifying the network connectivity & with Storage teams for adding SAN to physical servers & configuring disks for Failover Clustering.
• Performed PO Submissions for purchasing DELL Hardware including brand new Physical Servers, additional RAM Modules (for RAM upgrade for multiple Physical Servers), cabling for server connectivity.
• Used Microsoft Visio for creating Architectural Diagrams for presenting before various Internal Target Boards for getting Projects Approval.
• Used HP Service Desk tool to raise multiple level tickets and following the proper company policies to resolve issues.

Confidential

Windows System Admin/Application Admin

Responsibilities:

• Installed software from the scratch (building environments), starting from Dot Net Framework, installing IIS and deploying web applications on Window Server 2003/2008/2008 R2.
• Managing Local security policies, Authenticating Users.
• Worked on IIS 6 & IIS 7 and migrated applications from IIS 6/7.
• Installed and configured Active Directories and managed roles for multiple users and user groups.
• Maintained and updated Active Directory for authentication purposes.
• Extensive knowledge on Blackboard administration, updating courses, Safe Assign and also provide technical support to the users.
• Managing Registry settings as per application perspective.
• Clustered the Windows servers to reduce load on applications.
• Installed, tested and worked on Configuration Migration Utilities.
• Load balancing the applications according to the client requirement.
• Worked extensively on Microsoft Application Virtualization for pushing Interactive application for 500+ users. Updating the App-V bubble pack each time for applying change packs (patches).
• Worked extensively on Letter Server (Print Server).
• Granting permissions for appropriate users as per the application requirement..
• Coordinated with DBA & Sys Admin for resolving issues related Database and Windows related errors.
• Worked with networking teams for maintaining clients on user desktops and strategic working on various monitoring tools.
• Co ordinate with dev and testing team regarding creation of reports.
• Hands on experience in reporting.
• Worked extensively with networking team for limitations & de-limitations of bandwidth usage.
• Testing the applications/software prior installing.
• Updated applications & database on production servers by running Weekly/Monthly/Quarterly roll-ups/patches (updates).
• Involved in Optimization of various IIS and .Net Applications on different Windows Servers.
• Installed different versions of .Net Framework in both Production and Pre-Production environment.
• Created Technical documents of Application Server & Java Applications installations for Client submissions.

Confidential

Sr. Systems Engineer

Responsibilities:

• Migrated Windows Server 2000 to Windows Server 2003, wherein upgraded IIS5 to IIS6, according to application compatibility.
• Configured the Directory structure in IIS web server and installed application server plug-ins in IIS web server.
• Configured Digital certificates for secure communication between web server and application server.
• Maintained SSL certificates of third party vendor VeriSign on IIS web server.
• Encrypted NTFS file system in Windows server 2003 for securing the data resources.
• Used Internet Project Manager for Ticketing System for tracking the daily basic issues.
• Configured IIS 6 as an application server, and troubleshooted runtime errors in production.
• Managed NNTP and SMTP servers for news groups for access restriction, configuring expiration policies and for protocol logging.
• Secured the communication process between clients and servers by configuring the firewall for certain ports.
• Maintaining the security issues of certain ports where the threat level is more by configuring the firewall.
• Good at 24*7 on call for production support.

Confidential

Systems Engineer

Responsibilities:

• Configured IIS 6 on windows server 2003 platform.
• Implemented and administered Windows Server, IIS and SQL Server.
• Configured multiple websites on IIS using multiple IPs/ports and configured host headers and installed plug-ins.
• Created virtual machines using VMware ESX server for providing multiple virtual hardware platforms for reducing hardware costs.
• Worked with the weekly updates, patches on various windows servers using update installer.
• Involved in group discussions with the teams for fruitful process flow.
• Worked with the group administrations, security and users, backup and restore operations.
• Involved in performance monitoring for verifying the network traffic for good performance.
• Deployed and Administrated SQL 2000 server on production Environment.
• Develop and implement Replication, Archiving, Backup and Recovery strategies.
• Supported on call schedule for production support.
• Train junior engineers in network concepts and help them with troubleshooting issues.

Confidential

Windows Jr. System Administrator/IIS Admin

Responsibilities:

• Involved in migration projects from windows server 2000 to windows server 2003.
• Migrated web applications from IIS 5 to IIS 6.
• Planned, developed, and implemented IT solutions as and when needed.
• Deployed and Administrated SQL 2000 server on production Environment.
• Purchased software licensing and tracked licensing compliance.
• Lowered spam by 80% using firewall filtering with real-time spam black lists for incoming email.
• Installed, configured, and updated server-based applications, including accounting system and records database.
• Modify, upload, and deploy Mac OS X images to desktop and laptop users.
• 24X7 support for very intensive environment.
• Backup and DR strategy implementation in Data Center Relocation Project.
• Deploy and support Dell servers on Microsoft 2003 Enterprise Server platform, Dell workstations, laptops, and PDAs.
• Demonstrate capacity for meeting deadlines and performing under challenging working conditions.
• Versatile use of remote support tools: Web Ex, Show My PC, Go To Meeting, Show My PC