SUMMARY:

A skilled Network Analyst with more than Twenty six years of experience developing, implementing and supporting Network based applications with an emphasis in VB Script, Citrix (10.2, 11.0, 12), VMWare, XENApp, Presentation Server 5.0, SCOM, SPLUNK, Novell 3.1/4.1, Windows Vista/7/8, Safeboot, Confidential Tivoli Endpoint Manager, WiseScript, Powershell, Tenable Nessus Security Center, NetMRI, Microsoft Deployment Toolkit (MDT), SCCM, Windows 2000/2003/2008 R2/2010 servers, Blackberry Enterprise Server (BES), and Exchange server.

TECHNICAL SKILLS:

Hardware/ Software: Confidential Mainframe, SUN WORKSTATION, COMPAC PROLIANT, Z.E.N. WORKS, XENAPP, PRESENTATION SERVER 5.0, MDT, SCCM, VISIONAPP Remote Desktop, WiseScript, POINTSEC, SMS, BIGFIX, ALTERIS, WINDOWS 2000/XP/Vista/7/10, WINDOWS 2000/2003/2008 R2/2010 Server (ACTIVE DIRECTORY), CITRIX 10.2, 11.0, 12, CITRIX Management Console, Safeboot, ARCserve 6.12, Veritas (Backup Exec), NET BACKUP, LOTUS NOTES 4.1/4.5X, MICROSOFT EXCHANGE SERVER, AS400, VMWare VSPhere Client, BIGFIX (Tivoli EndPoint Manager Console v 8.1.617/8.2/9. x), BixFix SCM, BLACKBERRY ENTERPRISE SERVER (BES)

EXPERIENCE:

Software Engineer

Confidential

Responsibilities:

• All assignments were in Server environment utilizing my software skills with, VB Script, Powershell, Windows Vista/7/2003/2008R2, WiseScript, Orca, as well as a variety of other software products.
• Manage Citrix Farms utilizing Citrix Presentation Server and Citrix Management Console.
• Responsible for the analysis, design, coding, testing, implementation and support of both on - line and batch applications including manufacturing, financial, customer info, utilities and accounting systems.
• Create and manage a Desktop testing Lab (Manual), for software compliance with existing Hardware and OS environments.

Sr. Security Engineer / SME

Confidential

Responsibilities:

• Responsibilities included assessing vulnerabilities for applicability on our infrastructure, assessing impacts/risks, & deploying patches/OS updates/configuration changes across the affected systems using the BigFix, Tenable Nessus Security Center/ACAS, NetMRI, and BigFix SUA tools.
• The senior Engineer must create/modify custom BigFix Fixlet and Tasks for all customer needs, and run inventory scans using the following tools.
• Provide Enterprise Architectural input for system enterprise growth.
• The senior engineer will have to chair a weekly stakeholders meeting with the client to report all Security goals, architectural changes, and timelines.
• Responsibilities included development of Confidential BigFix custom course curriculum for client instruction.
• Also provide classroom and virtual course instruction.
• Provide advanced course instruction in Patch Management, and Manager, SUA, WebReports, and Relevance language.

Sr. Bigfix Architect / SME Engineer

Confidential

Responsibilities:

• Responsibilities include the Architectural design and implementation of a client IEM Enterprise environment.
• Create IEM solution for client needs.
• Manage a managed service account from Client environment to Confidential Steady State managed Environment, this entails the management of all existing client endpoint devices and servers.
• This also entails the management and creation of all System Administrator account via LDAP resources.
• The Confidential SME Engineering team assumes the Master Operator process from the clients environment.
• Create Custom sites, and create custom fixlets and tasks per the customer requests. Manage all Fixlet and Task deployment.

Sr. BigFix Engineer (SME) / Manager

Confidential

Responsibilities:

• Responsibilities included the management of a Bigfix automation team for a system wide government migration project using MDT methodology.
• Develop, test and evaluate all COTS (Commercial Off the Shelf), and Freeware/Shareware deployable application (Fixlets and Tasks) for software installation and security vulnerability patching.
• Generate custom reports using SQL queries with (TEM SUA and WEB REPORT) toolsets for client deliverables.
• Manage a 5 person Bigfix Admin staff; Provide automation staff with daily tasks and responsibilities.
• Create and manage all Automation process documentation for project readiness, also develop system engineering documentation (i.e. system concepts, physical architecture, and design solutions) for process presentation to the client.
• Responsibilities also included being the single point of contact with senior management, concerning status on automation efforts and project readiness.

Sr. BigFix Engineer SME /Architect (Technical Specialist SME)

Confidential

Responsibilities:

• Responsibilities included the Architectural design and implementation of a newly created Confidential Tivoli Endpoint Manager (BigFix) 8.2 Enterprise Environment. Manage the BigFix user accounts (i.e. create new accounts, access levels and custom sites) and manage client relays.
• Create scripted packages to deploy Fixlets and Tasks to the Enterprise Server environment utilizing Powershell and VB script languages.
• Create Security Patch Baselines to keep all existing server hardware up to security compliance standards.
• Manage a Citrix 11.0/12.0 Farm, with emphasis on server cluster health and application utilization.
• Citrix environment utilized Citrix Management Console and VisionApp for installed application support.
• The final escalation point of contact for all Bigfix applications and architectural issues.
• Create and Manage Change Control request for Production system implementation.
• Test all potential Bigfix packages in a QA test environment before scheduled Production deployment.
• Provide BigFix application and scripting training to existing Server support staff. Participated in 24/7 On-Call Support for after hours support issues.
• Created SOP and development documentation for engineering team standards.

Sr. Windows Systems Administrator / Sr. BigFix Engineer SME

Confidential

Responsibilities:

• Responsibilities included the Sr. Engineer for management of Active Directory accounts and OU’s (i.e. account creations, deletions, and moves). Provide Engineering Tier III technical support (hardward/software) for the EPA Criminal Investigation Division (CID).
• Provide Tier III Remote Support to all off-site CID regions.
• Manage all CID hardware deployments. Sr. BigFix Engineer for enterprise environment software deployment (Creating Fixlets, Tasks, Analysis, Baselines) and testing software deployment packages for enterprise deployment. Provide POINTSEC Admin services to the enterprise environment.
• Create and manage VB scripts for GPO deployments.
• Manage all CID technicians from off-site regions.
• Provide Blackberry Engineering support via BES for all enterprise regions.
• Manage a Citrix 11.0/12.0 Farm, with emphasis on server cluster health and application utilization.
• Citrix environment utilized Citrix Management Console and VisionApp for installed application support.

Network Engineer/Desktop Support

Confidential

Responsibilities:

• Responsibilities included the installation and configuration of new Proliant servers and Dell desktops.
• Install and configure all Teller line computers and peripherals.
• Configure and test existing hardware (Windows/OS & MAC) to new bank standards.
• Create SMS and Tivoli Endpoint Management packages to push security and software updates to all desktop and laptops.
• Provide Blackberry installation and support (hardware/software) for the user community. Provide project management responsibilities for 8 engineers in the field as lead engineer.
• Provide technical support for all application and newly installed hardware.
• Also configure and install new laptop and desktop hardware for commercial Confidential .

Network Engineer/Desktop Support

Confidential

Responsibilities:

• Responsibilities included the setup and installation of a new server rack.
• Install and configure all HP Proliant servers, switches into server rack.
• Create and manage Tivoli Endpoint Management installation packages using Apple Script to write the installation code.
• Migrate Domain, DHCP, AD, and File shares onto new servers.
• Also install and configure Exchange servers to new Domain.
• Provide Blackberry installation and support for the user community.
• Manage a Citrix 11.0 Farm, with emphasis on server cluster health and application utilization.
• Citrix environment utilized Citrix Management Console and VisionApp for installed application support.Perform day to day Desktop Support duties for Windows and MAC OS systems.
• Provide Blackberry support for the user community.