OBJECTIVE:

Leadership position with an organization not only desiring a motivated and seasoned IT professional, but one who also provides expertise and added value in project, operations, wide and local area enterprise, human relations and strategic management achievement.

SCOPE OF EXPERIENCE:

Accomplished Information Systems leader with more than 25 years of experience in total IT management technology. Highly accomplished IT manager expert in the design, delivery, operation of cost - effective, high-performance, and secured infrastructures with a focus on addressing complex business needs. Direct and managed strategic planning, building high-performance teams, project management, implementing best practice methodologies and continuous improvement programs. Experienced hands on proactive leader, who can rapidly identify business problems, formulate tactical plans, initiate change and implement effective solutions in a challenging environment. Validated experience in accounting, projects, human resource, team management and systems operations. Decisive, well-organized leader with a proven success record. Professional focused in attaining distinguishable results.

PROFESSIONAL SUMMARY:

• Managed the server/network infrastructure of the Cloud VNA division utilizing resources such as HP, EMC, Cisco, Microsoft and Vmware technologies. Provide cross-functional team training, coaching, and mentoring
• Directing and planning a data center move from Global Net Access to a new data center space
• Planned and executed a Domain migration
• Negotiated contracts with multiple vendors
• Created and Implemented policies and procedures

PROFESSIONAL SKILLS:

• Systems Management
• Project Management
• Team Building
• Strategic Outlook
• Vendor Management
• Change Management
• Cost Benefit Analysis

TECHNICAL SKILLS:

Systems: Windows OS 2000, 2003, 2008 and 2012 Desktop OS XP, Vista, Windows 7 and 8

Computer Hardware: HP Enterprise Servers, Dell, and Workstations, Laptops

Networking Hardware: Routers, Switches, Firewalls, VPN

Software: Microsoft Office, Project, Visio, Filemaker Pro, Confidential Endpoint Protection and Backup Exec

Networking: TCP/IP, DNS, DHCP, LAN, WAN, T1, T3, Telnet

Technologies: Cisco IOS, CiscoWorks, Call Manager and Unity, PIX, ASA, SNMS, Active Directory, IIS, IPSEC, HTTP, HTTPS, POP3, SMTP, FTP, SSH, RAID, RDP, Exchange 2003,2007, 2010,, SQL 2005, 2008, 2012,VoIP

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, Georgia

Responsibilities:

• Manage the server/network infrastructure of Confidential -Health division utilizing resources such as HP, EMC and Cisco hardware and Microsoft and VMware.
• Provide cross-functional team training, coaching, and mentoring.
• Directed and planned the transition of Confidential -Health assets from Globel Net Access.
• Assisted with implementation of NIST 800-53.

Manager of IT, Global Net Access

Confidential, Atlanta, Georgia

Responsibilities:

• Manage the server/network infrastructure utilizing resources such as HP, EMC and Cisco hardware and Microsoft and VMware.
• Provide cross-functional team training, coaching, and mentoring.
• Organized work flow processes, created policies and procedures and implemented throughout the department and company.
• Redesigned the VMware infrastructure and implemented VMware 5.5 utilizing Microsoft fail over cluster for the databases.
• Redesigned the patch management system and implemented Microsoft SCCM 2012.
• Assisted with separation of the Confidential Netdepot and Confidential -Health assets from the Confidential AtlatnaNAP

Manager, Network and Communications

Confidential, Atlanta, Georgia

Responsibilities:

• Provide direction of all Microsoft Windows infrastructure and Cisco networking infrastructure with emphasis on building a proficient, cost effective, productive Information Technology environment which aids in the business goals.
• Responsible for vendor relationship development, contract negotiations and life cycle of contracts, wide and local area enterprise development functions, new product rollouts, changes and training .
• Provide cross-functional team training, coaching, and mentoring.
• Directed, developed and implemented positive performance of an under-performing infrastructure utilizing Dell enterprise servers, Microsoft Windows operating systems and Microsoft business applications such as Exchange, SQL, and SCCM.
• Designed and implemented a server infrastructure with hardware and software redundancy and was consolidated to reduce the total cost of ownership, and decrease IT administration by using VMware, EMC SANS and Blade technology, the server infrastructure was reduced by over 50%.
• Redesigned the network infrastructure for the Wyoming and Decatur plants to increase the efficiency of the network (LAN and WAN) and pave the way for Cisco VoIP (IPT). Cisco IP telephony was successfully implemented for the Alabama and Wyoming Plant and Georgia office.
• Designed and implemented the network infrastructure for OCISP and the remote farms
• Designed the network and server infrastructure for the new Nexolon plant
• Directed, planned and accomplished a corporate office move of the data center infrastructure.

Manager of IT

Confidential, Metairie, Louisiana

Responsibilities:

• Redesigned and implemented business continuity, disaster recovery plans, WAN and LAN functions for a corporate office and its medical centers throughout Louisiana and Texas by using Cisco routers, switches, VPN concentrators, and Confidential Backup exec which resulted in significant increase in performance and revenues and decrease in accounts payable.
• Spearheaded creation of new information security technology including risk assessment, vulnerability, penetration testing, and security services utilizing Cisco firewalls and IDS devices and Confidential Corporate Antivirus software.
• Assisted in developing positive performance of an under-performing IT infrastructure utilizing Dell Enterprise servers, Microsoft Networking Operating systems and Microsoft business applications such as Exchange, ISA, SQL, and Office. Installed, Setup and maintained a Windows 2003 environment utilizing Active Directory, Group Policy, File Share, Print Share, DHCP, DNS, IIS, Exchange 2003, ISA 2006, SQL 2005 and MS Office 2003.
• Created company policies and procedures governing corporate security, email and internet usage, access control and incident response.
• Migrated users from Windows 98 to Windows XP and Migrated Servers from Windows NT and Exchange 5.5 to Windows 2003 and Exchange 2003.
• Within 3 days time frame a successful datacenter move from New Orleans to a temporary site in San Antonio was completed after Hurricane Katrina.
• Directed, Designed and implemented a data center move from a temporary San Antonio site to a permanent data center.
• The move took less than 2 days and was accomplish during a time it would not affect business on the front end or back end.

Lead Field Service Representative

Confidential, New Orleans, Louisiana

Responsibilities:

• Utilizing Compaq Enterprise Servers, business desktops, laptops, workstations, and PDAs, a successful project of deploying more than 2,000 computers to local, offsite and offshore locations with a completion time of 1 year and attained an early project finish under budget was completed.
• Migrated over 2000 users from Windows 98/NT to Windows 2000

Manager of Technical Services

Confidential, Metairie, Louisiana

Responsibilities:

• Built and developed three location networks for IT consulting to cover an area.
• Built and mentored cohesive, qualified teams committed to meeting customer schedules, budget, reliability, and always availability requirements.
• I was responsible for oversight and management of many projects from deployment of small IT systems or upgrades to large projects with significant installations, coordination with vendors and system management operations.
• We served many clients that included small “mom and pop” businesses to medium-size and enterprise companies such as Sysco, Adams and Reese.
• Established a self-owned business and achieved profitability inside the first year of operation and business class desktops and laptops and by supporting software packages by Microsoft, Filemaker and Great Plains.
• Increased service net revenue by 200 percent within the first three years.
• Built and maintained a company database for service and accounting departments.