PROFESSIONAL SUMMARY:

• Having 8+ years of experience in IT Industry with experience in analysis, design, testing, development, documentation and implementation of BPM - PEGA/PRPC applications and Java based applications.
• Having 5+ years of experience in PRPC (Pega Rules and Process Commander). Proficient in Pega Implementation cycle which includes PRPC deployment, development, testing, trouble shooting, migration, up gradation and bug tracking and fixing.
• Experience in designing Class structure, Flows, Activities, Decision & Declarative rules and Rule set management.
• Extensively used case management features to design new structures.
• Sound skills in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer, PAL, SMA and loggers.
• Experienced with various frameworks of PEGA like CPM, CPMHC, IAC.
• Experienced in developing Work Flow, Rule based Business Process Management applications on Pega Rules Process Commander (PRPC).
• Made extensive use of Connectors and Services in PRPC to integrate with the external systems.
• Good experienced Developer for defining class structure and hierarchy based on PEGA best practices and guardrails, security based on role and privileges, configuring agents.
• Well versed with Flow Actions, Agents, SLA, Correspondence, PRPC Security, Reports, Listeners (File, MQ).
• Well versed with Web Scripting Languages: XML, CSS, JavaScript and HTML.
• Well versed with Agile and Scrum processes.
• Experience with various Application Servers like Web logic, Web sphere Application Server, JBOSS and Apache Tomcat-5.x.
• Have good communication and interpersonal Skills, an excellent team player works towards the growth of an organization.
• Exposure to varied fields like Banking, Insurance and HealthCare.

TECHNICAL SKILLS:

BPM Tool: PRPC V7.1.8, V6.x, V5.x.

Pega Frameworks: CPM, CPMHC, CMF.

Operating Systems: Windows NT, Windows XP, Linux.

Langages: C, C++, Java, JSP, JDBC and Java Script.

CASE Methods /Tools: Visio 2003.

Web Technologies: HTML, XML.

Web Servers: Web sphere, Web logic, Tomcat.

DBMS: Oracle, MS-SQL.

PROFESSIONAL EXPERIENCE:

Confidential, Tampa, FL

Pega Sr System Architect

Responsibilities:

• Worked with Business Analysts to define business requirements for designing, testing, and analyzed those requirements.
• Involve in DCO sessions to create Application Profile, Discovery Maps and Run the Application Accelerator.
• Worked with case management using case type rule feature.
• Extensively involved in designing class structure to provide maximum reusability.
• Create high level Process Flows, Data Model, Security, Access Groups, Ruleset Stack.
• Developed UI to update Pega data tables.
• Created customized portal for maintenance of Data in DataTables.
• Configured File-listener to process data.
• Implemented activities, UI for performing Data operations.
• Modified the Existing portal layouts to fit business requirements.
• Designed data tables for easy maintenance of data.
• Used Pega survey framework to configure user options.
• Worked on File listeners to create work objects with validated data.
• Extensively used Node, Requestor and Thread level Declarative pages.
• Designed for business maintainable configurations like delegating data tables, decisionrules.
• Used Access Group, Access Roles, and Privileges for security purpose.
• Extensively used Report definition rules.
• Worked in migration of code to other environments.
• Developed custom reports as per requirements.
• Configured Case Type rules to design the hierarchy of sub cases and tasks.
• Added new Controls as part of business requirements.
• Extensively involved in design on data base tables as per normalization.
• Involved in Bug Fixing activities with developers.
• Involved in testing the performance of the application and system using PAL, DBTrace and SMA.
• Performed code reviews with developers to ensure best practices were followed.
• Created test cases using AUT for Activities and Flows.

Environment: Pega PRPC V7.1.8/V6.2 SP1, SCM, XML, HTML, AJAX, JavaScript, CSS, Process Modeler, Oracle 11g, Web Sphere, CPM, Blade Logic, HP Quality Center.

Confidential

PEGA Sr System Architect

Responsibilities:

• Designed high level Class structures and involved in ruleset management, access group management.
• Involved in discussions with business users for capturing the requirements and converted them into Product Backlog.
• Participated extensively in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Org Divisions, Org Units and Work groups.
• Extensively worked on Worklist/Workbasket based routing configurations.
• Involved in designing workflows for the runtime solicitation configuration using Screen flows and process flows.
• Used Case management to maintain parent-Child logic among different work objects.
• Used Tracer, SMA extensively to debug issues from production and analyzing the log-files.
• Implemented User-Interfaces like Harness, Sections for representing the Benefit-Groups with all its Template structure in Repeating Layouts.
• Performed weekly analysis of PAL reports, Code reviews with the development team.
• Created Test Scripts using AUT for Activities and Flows. Which are useful for unit testing.
• Created Database Name, Database Table instances for connecting to external database.
• Co-ordinate with client/ business users and offshore team to simulate the user’s problems and close testing defects when enhancements delivered within the Sprint.
• Assured the consistency of data transmissions to and/from PEGA PRPC to external applications that store the data.

Environment: PRPC 6.2sp2, Web Sphere 6.1, CPM, Oracle, Microsoft Visio 2003, WindowsXP, Java, JavaScript, HTML.

Confidential, CA

PEGA System Architect

Responsibilities:

• Involved in discussions with business users for capturing the requirements and converted them into Technical specification document.
• Involved in using the DCO for the application, creating the application profile, running the accelerator.
• Designed Process flows and screen flows for the business process.
• Involved in integrating the PRPC application with the web application using IAC.
• Implemented Activities for the business logic and authentication.
• Developed Complex user interfaces involving List views, multiple sections and HTML rules.
• Implemented addenda reports once the solicitation got completed.
• Involved in integrating the CPMHC with other PRPC applications.
• Created the Data Sources and expertise in using the Rule-Connect-SQL rules.
• Involved in connecting to the external databases and systems from PRPC.
• Created and deployed Product rules in higher environments in daily build process.
• Developed HTTP Connectors & Services to receive/Send data to external systems.
• Converting complex business rules in to PRPC decision tables, decision trees and Map Value pairs.
• Created Agents and monitored them using SMA.
• Implemented LDAP authentication.
• Well expertise with debugging tools like SMA, Tracer.
• Reviewed performance using Preflight, PAL.
• Co-ordinate with client/ business users and offshore team to simulate the user’s problems and close testing defects when enhancements delivered.
• Monitored and executed scheduled/requested jobs in Pega Queue Mode, Auto Queue Manager and Job scheduler applications on a timely driven environment.

Environment: PRPC 6.2, Web Sphere 6.1, DB2, CPMHC, Microsoft Visio 2003,WindowsXP, Java, JavaScript, HTML.

Confidential, NC

PEGA System Architect

Responsibilities:

• Implemented work flows part of day to day business operations, the workflows is crucial to success of the system, especially considering the PEGA guardrails.
• Developed Rules for Validation and Integration rules pertained to Rule-Connect- and Rule-Service.
• Developed optimized activities for agents, worked on SLA processing and extensively worked on file listener process to interact with external systems to automate business process.
• Developed SOAP Connectors to receive data from external systems.
• Involved in designing of Connect SQLs to connect to external data bases and maintained the data integrity.
• Designed and implemented complex user interfaces using Harness, Flow Actions, Sections and HTML stream rules.
• Worked on DB mapping, remote DB connection, and other DB related operations.
• Converting complex business rules in to PRPC decision tables, decision trees and Map Value pairs. Reviewing of the existing decision rules and identifying key defects and fixed the issues.
• Analyzed and determined priority to escalate failed jobs in a shortest possible time resolution to deliver a regular production cycle without delay.
• Administration activities like creation of Access Groups, applications, operator IDs, rule set versioning and locking, taking wraps and importing on QA machines for Quality Assurance.
• Done unit testing of the business rules (decision rules, validation rules) has been done to meet quality compliance.
• Upgraded out of box reports to new reports using List view and Summary view rules.
• Effectively used the debugging tools including Clipboard, RULE Inspector, Tracer and Log Analyzer.

Environment: Pega PRPC 6.1sp2, Mortgage FW, Web Sphere, CPM, Oracle 10g, Facets, Microsoft Visio 2003,WindowsXP, Java, JavaScript, HTML.

Confidential, Philadelphia, PA

PEGA/PRPC Developer

Responsibilities:

• Reviewing the code developed by peers and making them in compliance with Pega guardrails
• Tested core functionality of PRPC like flows, declarative rules and integration services.
• Developed weakly scenarios to test the new features.
• Have worked on User Interface Harnesses, Flow actions and Sections.
• Worked on decision and declarative processing.
• Worked on integration services SOAP, File listener and Email listener.
• Worked on covers and folders.
• Involved in rule set designing with the people at onsite and worked intensively on reusability of different flow actions and activities.
• Involved in implementation of Properties, Activities, Flows and Service rules.
• Worked on the UI components, Declare Expressions and decision Rules.
• Created flows to handle Exceptions in the system.
• Implemented SLA’s and agents to automate the work processing.
• Created validation rules to implement business logic validation.

Environment: Pega PRPC 5.5, Web Sphere 6.0 and MS SQL 2000, Microsoft Visio 2003, WindowsXP, Java, JavaScript, HTML.

Confidential

Java Developer

Responsibilities:

• Designing UI screen for Insurance Quote to get User information with JSP.
• Writing custom tag handlers for Insurance Quote page to calculate the age of the person using the date of birth information entered.
• Developing Action Classes, Service Classes for Resident Insurance Premium payment module.
• Developed reusable web components, JSP, Servlets and Java Beans that use the MVC pattern to access EJB (Entity Beans) for the modules of user registration.
• Writing PL/SQL Queries to get schedule of policy payment and defaults.
• Developing Session beans for Insurance Quotes.
• Writing JSP files for Online Quote for Resident Insurance.
• Fixing the bugs identified in test phase.
• Developed PL/SQLpackages and triggers.
• Extensively used DOM and SAX parsers for parsing XML data and XSLT for XML transformations parsers.
• Developed test cases for Unit testing and performed integration and system testing.
• Made extensive use of DWR Framework for AJAX to generate JavaScript, to allow web browsers to securely call into Java code and vice versa.
• Had coded various data adapters for processing XML.
• Used Java script and JQuery to handle client-side validations.
• Writing JUnit Test cases for Unit testing in Pension Manager Module.
• Documenting CR impact analysis and prepared implementation documents.

Environment: Java, J2EE, JSP, Web Services, XML, Oracle, JUnit, Eclipse, UML, WebSphere, Struts, java script, JQuery, HTML.