PROFESSIONAL SUMMARY:

• Around 9.5 years of Requirements, Business and System analysis and Project Management experience in the strategic planning, designing, and tactical implementation of software technology - based Retail solutions including very large scale multi-channel integration projects.
• 5 years as Lead System Analyst, 4 years as a Mainframe Developer/analyst in very large scale service and product based organizations in Retail Sector.
• Strong Functional Requirements and Change Management experience, requirements elicitation process, functional analysis, risk assessment, define specifications documents and use cases, develop business flow diagrams and prototypes, Process Modeling, apply re-engineering process, Risk Management, and perform validation.
• Extensive experience in gathering Functional Requirements, developing Use Cases, creating screen mockups, conducting Gap Analysis, Impact Analysis, Risk analysis, modeling Businesses Processes, and Knowledge Transfer manuals.
• Strong data analysis and data mapping experience.
• Have worked in Offshore Onsite model for 9 years.
• Strong Technical, analytical and problem solving skills coupled with excellent written, verbal and inter-personal communication skills, detail-oriented, adapt in crisis management, and managing resources efficiently.
• Excellent writing skills in documenting, Use Case Specifications, Functional Specifications Document (FSD), and Workflow process.
• Experience in leading cross-functional team meetings with stakeholders including the executive management and users located globally.
• Hands on experience (More than 3 years) on tools like JIRA and Microsoft Office (Excel, Word)for requirement gathering and Quality center 11 for UAT and QC related defect tracking.
• 4 years development experience on SQL Server and UNIX, Mainframe applications such as COBOL, EASYTRIEVE, DB2, VSAM, JCL and tools such as TSO/ISPF, XPEDITOR, Abend Aid, File Aid, SCLM, Endeavor, Changeman, Control M, Infopac, DMS, VSAM, UNIX-ETL, Platinum, Control-M and CA-7.
• Extensive experience in all aspects of the software development life cycle including design, development, testing and support of various Mainframe, Web-focus and SQL applications.
• Have expertise in all aspects of the retail domain including promotions, pricing, procurement, replenishment, item management, pharmacy, billing, forecasting and third party payments.
• IBM Certified Database Associate -- DB2 Universal Database V7.1 Family and Introduction to Oracle9i: SQL exam (1Z0-007).
• Have good exposure to IBM Demand-Tec Promotion management System and Service Delivery Model.
• Also worked on managerial activities like resource planning, billing, invoicing and estimation, creation of SOW and contracts and allocations.
• Have excellent leadership, ownership and decision making skills

TECHNICAL SKILLS:

Operating Systems: IBM-MVS, IBM-390, WIN-2000, WINDOWS VISTA/XP/7

Platform: Microsoft compatible PCs, IBM Mainframes, UNIX

Programming Languages: COBOL, JCL, Easytrieve, Knowledge of Cool-Gen, CICS, Mantis

Databases: DB2, Oracle, VSAM, Terradata, IMS DB

Hardware: IBM Mainframe

Tools: JIRA, Quality Center 11, Team Track, Microsoft EXCL/VISIO/WORD/OUTLOOK/POWER POINT, TSO/ISPF, XPEDITOR, Abend Aid, File Aid, SCLM, Endeavor, Change man, Control M, Infopac, DMS, VSAM, UNIX-ETL, Platinum, Control-M, CA-7, SPUFI, QMF, MFT, Sort, IBM Utilities

PROFESSIONAL EXPERIENCE:

Confidential

System Analyst

Environment: COBOL, DB2, CICS, IMS DB, JCL, Mantis, Eztrieve, Endevour, SPUFI, File AID, SQL, QMF, Sort, CA7, JMR, ICE Tool

Responsibilities:

• Participate in project Kick Off in coordination with Project manager and business analysts and work on project inception.
• Understand the big picture of the Organization/system, Understand and identify pain area and problem and what users are expecting from a potential solution.
• Perform functional scoping of the solution.
• Perform Business process modelling using cutting edge techniques like VISIO flow chart and functional flow block diagram.
• Perform Impact and Current state AS-IS analysis with the help of technical partners.
• Prepare high level scenario/case documents and Questionnaires.
• Perform studies and analysis on features related to similar existing tools and create a high level use case diagram and Mockups as a base.
• Attend multiple interview sessions or workshop sessions with Users/BPCs and discusses the functional requirements based on above created documents.
• Perform end to end functional requirements gathering, elicitation and documentation of business and functional specifications using JIRA.
• Perform data analysis, create data mapping sheets and in corporate in FSD for technical team.
• Share MOM of all these workshop sessions at the end of each session and get feedback/approval in JIRA on the last meetings MOM/JIRA entries every day. Update JIRA if needed.
• As the sessions progress, keep updating the Mockups and Use case diagrams to in corporate the changes as they come using JIRA change management.
• Have a detailed walkthrough session in the end of requirement phase and get an overall signoff on the requirements from all stakeholders. Share-point can be used for approvals on overall document.
• Act as a liaison between technical teams, business and client services through-out the project.
• Maintain and track Requirements Traceability Matrix (RTM).
• Attend meetings with QA team members in order to deliver quality deliverables.
• Use SQL to query the database and mainframes to analyze the DB2 tables for performing data analysis, data mapping and data validation.
• Perform end to end functional black box testing and help the business team preparing test Scripts and data and executing UAT.
• Use Quality Center 11 to raise the defects and to manage defect management process.
• Prepare the complete project plan for solution engineering team.

Confidential

System Analyst

Environment: IBM-Z/OS, TSO/ISPF, COBOL, JCL, VAgen, SQL, XML, DB2 Z/OS, SPUFI, File Aid, Expeditor, SCLM, HP Quality Center.

Responsibilities:

• Worked with SME’s to create the application/domain scope document.
• Worked with Technical team to identify the impact and iteration scheduling for various applications.
• Organized the requirement Gathering sessions and performed end to end requirements gathering, elicitation and documentation of business and functional specifications with the help of Business team.
• Effectively translated High-level Business Requirements into detailed Functional specifications and made changes to specifications accordingly.
• Create work packets for Business documents and assign to offshore team.
• Help creating and reviewing the specifications document prepared by offshore team.
• Maintained responsibility for Requirements Traceability Matrix (RTM).
• Attended meetings with QA team members in order to deliver quality deliverables.
• Used Techniques to model Business processes like flow chart and functional flow block diagram.
• Conducted requirement gathering meeting, prepared meeting minutes after each Iteration cycle and follow-up on agreed action items.
• Used Mainframes to analyze the DB2 tables and VSAM files for performing data analysis.
• Interact with the client, working directly with BPCs and SMEs and align their goals by partnering with IT division throughout the SDLC.
• Coordinated User Acceptance Testing and quality assurance throughout the project.
• Used Quality Center 11 to raise the defects and to manage defect management process.
• Coordination of test plan, test results and reports in central repository - Share point portal.
• Participated in change management cycle as per client's SDLC process and used Team Track for raising/tracking changes.
• Prepare the complete project plan for BA team.

Confidential

Module Lead

Environment: IBM-Z/OS, TSO/ISPF, COBOL, JCL, DB2, CICS, TSO, Changeman, SPUFI, File AID, VSAM, DFSORT, Syncsort, ICETOOL, IBM Utilities, Control M

Responsibilities:

• Requirements gathering and analysis, preparing System Requirement Specification documents from User Requirement Specifications.
• Worked on Business rules - Data mapping and transformation exercises.
• Worked with the project architects in solutioning and tooling decisions.
• Manual Process Automation - Designed new process and logic for Automating some of the existing ETL processes in Mainframe
• Program Specifications - Prepared program specifications based on the user requirements as well as business logic extracted from existing programs
• Coding with COBOL, CICS, DB2 and JCL
• Tuning the Cobol DB2 programs and Reduced the processing time from 18 hours to 3.5 hours and got appreciation from Clients
• Unit Test Case - Identified all possible test cases and documented the same for unit testing
• Responsible for Unit Testing.
• Volume testing
• Implementation of changed code.
• Coordinate and Communicate with the Onsite for Business Clarifications.

Confidential

Developer

Environment: IBM-Z/OS, TSO/ISPF, COBOL, JCL, DB2, SPUFI, File AID, VSAM

Responsibilities:

• Analyzed user requirements.
• Converting Business requirements to System Requirements.
• Conducting Requirement Reviews with the clients.
• Preparing the Impact Assessment document.
• Identified the modules where changes were required, Coding and Unit Testing.
• Did documentation and technical enhancements for maintaining the existing application
• Prepared Unit Test Plans and User Acceptance Test Plans
• Did extensive system and integration testing and supported Full Volume data test runs.
• Followed Project Management procedures to be both efficient and effective in completing the Implementation.

Confidential

Application Developer

Environment: IBM-Z/OS, TSO/ISPF, COBOL, CICS, DB2, TSO, JCL, Librarian, Xpeditor, DFSORT, Syncsort, ICETOOL, VSAM, SPUFI, File Aid, IBM Utilities

Responsibilities:

• Analysis of the requirements in modules.
• Preparing the Program specifications for the impacted modules
• Coding of batch and online programs.
• Perform Unit testing.
• Capture unit test results.
• Execute the test batches.
• Analyze production abends.
• Monitor production batches.
• Create batch statistics.