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Principal Engineer Resume Profile

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SUMMARY

Over the last 30 years we have been working with major account presales, solutions architecture for multiple global enterprise customers, portfolio development, customer and presales education, trade shows working as Project/Engagement Manager, Principal Solutions Architect, Chief Engineer and Senior Technologist.

Key skills:

  • Heavy Enterprise Cross Product experience pre/post sales, POC and Pilots
  • Major account and C Level communication
  • Both Data Center, HW and SW, design, management, presales and consulting as Chief Solution Architect/Engineer
  • Engagement, Project, Program and Portfolio management, PMI, 6 sigma, SEI-CMMII, ISO, ITIL
  • Multiple Cloud technologies, DELL, HP, OpenStack, RedHat, HaDoop, VMware, Microsoft
  • Competitive and Product Research and Development
  • Mentoring, Teaching, Masters level cloud courseware development and delivery
  • Excellent soft skills and experience resolving customer situations
  • Strong team player and customer advocate
  • Customer Cloud solution package development and program management
  • Author of white papers, cookbooks, marketing materials, roadmaps, solutions guides for pre and post sales
  • Global traveler
  • Experienced Strategic and Technical Account Manager for Major Accounts

Work Style:

  • Customer success focused
  • Like to listen to customer and team
  • Advisor/Advocate
  • Enjoy creating success for others
  • Leadership by example
  • Consummate professional and problem solver

PROFESSIONAL EXPERIENCE

Confidential

  • Exceeded presales metrics for 2013
  • Presented technology road maps to 200 major account customers
  • Supported 65 major account presales teams for DELL Private Cloud
  • Developed and ran DELL Cloud Sizing and Workload working group
  • Covered DELL SW and HW portfolio and worked cross functionally between sales and professional services teams to build larger solution oriented deals
  • This covered software, security, compute, network, storage, automation, cloud, big data, VMW, MSHV, Exchange, Lync, SharePoint, SQL, ORACLE UEK/OVM, ORACLE on Windows/RHEL, Quest Spotlight, Foglight, Toad, workload and performance modeling of complex solutions.

Confidential

  • Provided major account presales support for field
  • Advised C-Level managers on technology strategy
  • Presented and supported multiple HP sales events world wide
  • Developed multiple Cloud Solution offerings as lead engineer and project/program manager
  • Formed HP Cloud Masters, developed and taught globally Cloud technology
  • Developed pre and post sales field and rapid deployment kits
  • Wrote multiple white papers, competitive analysis, Solution ROI briefings, Cookbooks to support teams
  • Provided Enterprise assessments and advising for key HP major accounts
  • Developed multiple technology certification packages for pre and post sales
  • Developed and taught technical soft skills training to field and provided mentoring to same globally
  • Founded HP TS research lab, and managed 200 customer POC/PILOT and research projects
  • Worked with Engineering and Marketing on HP CSA cloud series, Server Automation, Network Automation, Storage Automation, Operations Orchestration and many other products to improve features, usability, and reliability for customers
  • Drove efforts for prepackaged cloud solutions including cloud appliances, and submitted multiple patents for HP in these areas.
  • Key Accounts: Intuit, Boeing, Wells Fargo, WM, SuperValue, Webex, United Health Care, Axion, CheckFree, AMD, Brinker, Cadence, Calence, FDC, CalPERS, GE, GM ONSTAR, HSBC, Juniper Networks, NationWide, Neuberger Berman, Qwest, RACE, Royal Bank of Canada, Rogers, Sempra, SIG, Southern , Sun Trust, US Bank, Verizon, WebMD

Confidential

  • Provided assessment, design and deployment of mid to large enterprise Backup and Disaster Recovery infrastructure
  • 90 traveled in western region and 10 international
  • Government, military and commercial accounts
  • UNIX, Linux, VMWare, SAN, NAS, CAS, 1-200TB, mixed networks
  • Windows, Linux, UNIX and VMWare Clusters
  • STK, Overland, DELL, HP, IBM, ADIC, Quantum tape libraries, LT01-4 drives
  • DR site replication, failover systems, recovery infrastructure
  • DR assessment, planning, training, testing for High Availability and remote failover sites
  • DR process development
  • Exchange 2000-2007, SQL 2000-2005, Oracle 10i, DB2, AIX, Solaris
  • Advanced reporting with Crystal Reports 11/Business Objects

Confidential

  • Covered. 5 state and 2 province territory for both roles
  • Contributed to generation of over 6M in sales in territory
  • Pre-sales engineering and implementation of 7TB-120TB NAS systems in both Windows and Unix environments
  • Both government and commercial accounts
  • Work with multiple SAN technologies on backend, Engenio, NexSan, Mylex, STK, Brocade
  • Work from home office, travel 80
  • Heavy DB and large application integration with NAS
  • Completed Engenio Level 3 Advanced Systems Engineering training

Confidential

  • Completed rollout of EMC ECC 5.1.2 monitoring and provisioning tools for 12000 servers, Cx600 FC SATA and DMX3000 storage arrays in Q104.
  • Responsible for financial, technical analysis and capacity planning of over 50M in platform, SAN storage, and recovery infrastructure for open systems at WaMu. 110000 systems, 400PB SAN and 3500PB Tape infrastructure.
  • Completed 1.5M operational and 1.1 capitol expense reductions in FY2003 by creating a single tier to 4 tier infrastructure optimization program, enabling significant cost reductions through system, storage and recovery rationalization
  • Responsible for planning 6 data centers in FY2003, and managed 15000 server, storage and recovery consolidations reducing 11 data centers to 2.
  • Managed 4 analyst direct reports and provided capacity reporting to management
  • Provided Sr. Mgmt. TCO and ROI analysis for over 100 projects in two years
  • The chairman of the Storage Recovery Domain Architecture team at WaMu.
  • Created computer facilities rationalization program technical and financial models and processes to support data center and application consolidation.
  • Completed research in N1, Grid computing, Disk to Vault Recovery systems, global infrastructure real time management and monitoring
  • Managed product evaluation, material acquisition for 290M in expansion in FY2003
  • Core cross-functional contributor to WM CPM and Finance projects
  • Created Capacity Assessment program to further reduce waste by 10-17M in FY2004.
  • Created and managed the database engineering group prior to being promoted to run the Analysis and Capacity Planning group.
  • Received 'Always On' award for performance above and beyond

Confidential

  • Customers: Sprint, Toshiba, Microsoft, 3Com, Xilinx, Boise Cascade, Pacific Healthcare, Motorola, HP, MSI, Marconi, GE Industrial, GE Medical, Compaq, Dell, F5, IRS, USPS, SSA, PrimeCo, Sony, and Fedx
  • Implemented Global CRM systems for IGT, Reno NV.
  • 1000 seat CRM system, global call center, logistics/RMA system, quality system, and sales force automation systems.
  • Implemented Microsoft ESG, Redmond WA/London UK
  • 15000 seat CRM system, remote sales force automation system, NT 2000 Adv Svr, distributor management system.
  • Microsoft Mobile Internet Stockholm Sweden
  • 1200 seat CRM system, customer support system, inventory management system, contract management system, logistics system.

Confidential

Key areas include:

  • Internet/Extranet/Intranet web systems,
  • Financial systems
  • Human resources systems,
  • 7 external helpdesks
  • Management of WW data centers 5 5500 servers
  • Internal/external inventory management systems
  • Workflow systems
  • All corporate database operations/development
  • Global corporate reporting systems
  • Direct management of 17 employees in three locations.
  • Additionally was responsible for ISO-9001 development corporately.

Confidential

  • Supervised 67-145 consulting engineers
  • For INTEL developed GTA Global Test Automation for Intel's i960 compilers and tools, setup application and drivers for the SNAPIN386 and EtherExpress II network cards, and implemented automated PC mother board test systems.
  • At Tektronix developed additional drivers and applications for the VXI product line.

Confidential

Job Title, Product Family Architect/Principal Engineer

  • As the product family system architect, we were responsible for the development of the architecture for all the VXI network based instrumentation products at Tektronix and driving the marketing effort for VXI.
  • In this role we worked with upper management to determine product lines
  • Worked with international standards committees,
  • Developed 14 VXI products and supporting applications
  • Managed the architecture of the VXI product line for 238 engineers.
  • As program manager directly managed 19 engineers in VXI and Logic Analyzer development.
  • We were trained in Motorola 6 sigma quality methods, Malcom Balderidge quality methods, Quality Functional Deployment methods.
  • I was the chairman of the New Product Introduction process working group for Tektronix. The group determined the engineering business process for 5 divisions of Tektronix.
  • We received 2 awards, one for Engineering Excellence and one for Performance Above and Beyond the Call of Duty.
  • Completed primary research in fiber optics, FDDI, 1GHz semiconductor test systems, and several real-time operation systems. Work included multi-platform development of applications for X-Windows, MS Windows, DOS, 68030, Macintosh, OS/2, and RISC based systems. He also worked on the IEEE-3T49, IEEE-488 and IEEE-VXI standards groups.
  • In the Logic Analyzers group lead the development of the 1230 low cost logic analyzer, and 3 network analyzers for Ethernet networks.

Confidential

Job Title, Director Research and Development

  • As director of research and development, developed 11 product lines of Wang compatible products.
  • Developed the first laser printer available on Wang systems,
  • Product lines of high speed printers, plotters, 4 graphic workstations,
  • Patented 17.1 and 171Mhz network interfaces using customer ASIC I developed
  • Developed telecommunications interfaces, high speed disk and tape subsystems, bus adapters, memory subsystems
  • We started as an engineering manager with 4 people and after 2 years was promoted to director of research and development with 19 engineers and 5 support staff.

Confidential

Job Title, Senior Engineer

  • Developed multiple custom interfaces and applications for Wang's key fortune 100 accounts, completed Alpha testing for VS80/90/100/7300 series mainframes. Developed hardware and software support training and methods for the NW region.
  • EDUCATION / TRAINING Psychology
  • U of W, Seattle, WA
  • VLSI Design ISO CMOS
  • VLSI Consortium/U of W
  • gAS CMOS Design
  • University of Victoria
  • Professional Development courses or certifications
  • 6 Sigma
  • Malcom Baldridge
  • PMI
  • SEI-CMMII
  • ITIL V 1-3
  • many others

ADDITIONAL RELEVANT INFORMATION

  • Presentations
  • Will provide on request
  • Patents, Technical Disclosures
  • p-Cloud Appliance series

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