Platform Support Engineer Resume

PROFESSIONAL SUMMARY:

Currently working as Platform Support Engineer in BFS domain at Confidential for the client Confidential .
Ability to adopt new technologies within short period.
Highly motivated with good communication skills.
Effective planning and organizational skills.
Ability to successfully manage multiple priorities and assignments.
Comprehensive problem solving abilities.
Interviewing skills

TECHNICAL SKILLS:

PROFESSIONAL SNAP SHOT:

Platform Support Engineer

Confidential

Responsibilities:

Installation & Configuration of Adobe CQ5/AEM
Build & configure AEM Author/publishers in lower environments like Dev/STG/Perf/UAT/pre - prod & prod
Configure Dispatchers for Publishers in all non-prod & prod environments on Apache
Configure Dispatcher rules
Designing permission scheme that supports multiple Applications
User provisioning
Deploying code & content packages
Deploying war files
Test the configuration changes in Lower environments before implementing in prod
Test & Install the hot fixes/service packs.
Support & Maintenance
Ensure high availability of AEM to the application teams
Coordinate with Application teams to schedule maintenance windows with minimal impact.
Automation of backups
Automation of deployments
Automation of replication queue monitoring
Automation of disabling/modifying replication or flush agents
Automation of dispatcher cache clear

IT Analyst, Middleware Infrastructure

Confidential

Responsibilities: