IT Program Manager Resume

SUMMARY:

Experienced Technology Leader who has led diverse teams of professionals to new level of success with Strong technical Project/Program Management Skills.
Total of 18+ years of experience in Information technology with successful on - time delivery of complex technology programs
Over 10 years of experience implementing strategic IT programs and BPO initiatives at enterprise level for Insurance & Retail industry.
Supported PMO build out for Execution & Process Improvement at Hanover & Walgreens
Possess excellent communication, negotiation skills, able to forge solid partnerships with business/IT leadership, staff, peers, vendors and build consensus across multiple levels of the organization.
Managed Financials (i.e. Budget, Forecast & Actuals) which includes Labor & Hardware for Application & Infrastructure deployment programs.
Budget Responsibility of $15 to $25 Million and a staff count of 80 to 100 FTE resources

PROFESSIONAL EXPERIENCE:

Confidential

IT Program Manager

Responsibilities:

Successfully deployed infrastructure for 8000+ stores to support Balance Financial Prepaid Master Card product which resulted in growth & revenue for stores

Confidential, Springfield, MA

IT Director/Program Manager

Responsibilities:

Provided Project & Program management responsibility for Technology/BPO initiatives
Managed staff & established performance objectives

Confidential, Worcester, MA

IT Senior Project Manager

Responsibilities:

Responsible for managing a budget of $5 to $10 Million with a staff count of 60 FTEs
Partner with IT/Business leadership to manage overall program scope & budget

Confidential, Hartford, CT

IT Project Manager

Responsibilities:

Successfully implemented enterprise wide Cognos Reporting system Integrating with Accenture Source Claims Platform
Responsible for managing a budget of $5 to $10 Million with a staff count of 60 FTEs
Partner with IT/Business leadership to manage overall program scope & budget