QUALIFICATIONS SUMMARY

• Over 15 years of IT experience, specializing in Server Administration within Enterprise Environments.
• Experienced in Microsoft Server Operating Systems, vSphere, vCloud Director, vCenter Orchestrator, vCloud Automation center, vCloud Network and security, vCenter Operations manager and Horizon view.
• Knowledge and Administration of Enterprise Level Microsoft and VMware solutions.
• Certified MCSA, VSP, VTSP, VCP4 and VCP5. Actively pursuing VCAP 5 - DCA.
• Knowledgeable of common network ports, data network protocols and topologies, routing Principles, and network management
• Adept at communicating with upper management and engineers from all levels.
• Experienced in cross training and performing knowledge transfer for other members of the team.
• Capable of learning new concepts quickly, works well independently as well as within a team environment, adjust and works well under pressure.
• Possess outstanding customer service skills and superb communications skills
• Resourceful, energetic, competent, multi-task and results-oriented.
• Excellent mediation and problem solving skills.
• Diligently served four years in the United States Navy upon receiving numerous awards and an Honorable Discharge.

PROFESSIONAL BACKGROUND

Confidential

Job Responsibilities:

Maintain virtual and private cloud infrastructure for Navicure Inc. Provide Development/QA with a fast provisioned PaaS virtual datacenter through vCloud automation center, vCenter Orchestrator and vCloud director. Design and create virtual datacenters along with automated workflows to meet Development/QA requirements for fast provisioning. Manage Navicure Horizon view environment and management systems.

Sphere duties:

• Maintain integrity of virtual infrastructure through vCenter, vCenter operations manager and other various tools.
• Install, configure and manage additions to vSphere environment.
• Diagnose and troubleshooting interoperability and performance issues on ESXi hosts, virtual machines, vCenter and supporting hardware components.
• Create and maintain revolving documentation of virtual environment.
• Private cloud and automation:
• Maintain vCloud director environment and supporting management systems for the private cloud.
• Utilized vCloud network and security to create a load balancer for vCloud director Cells to provide high availability and load balancing between the two cells.
• Updated vCloud director from version 5.1 to 5.5.
• Given the requirements from Development/QA, designed and configured a virtual datacenter that consisted of Windows and Linux centOS vm's along with internal vApp networks that could be cataloged and provisioned as needed.
• Architected, implemented and configured vCenter orchestrator.
• Utilizing build scripts provided by Development/QA to design and create workflows within vCO, to automate the system builds for web and oltp servers within the virtual datacenter.
• Created workflows to meet requirements for fast provisioning, which allowed a Development/QA member to provision a virtual datacenter with fully configured web and oltp servers.
• Designed, implemented and configured a small distributed installation of vCloud Automation Center 6.0.1
• Configured a vCAC tenant with catalog items, approval policies and cost profiles as mandated by Development/QA management.
• Merged vCO with vCAC to allow Development/QA members to log into vCAC and provision a fully configured virtual datacenter consisting of 5 Linux vm's, 2 windows vm's, configured internal vApp networks and a configured org-external network. Thus providing Development/QA personal with a fast provisioned fully functional virtual datacenter at their fingertips.
• Virtual Desktop Infrastructure:
• Worked with subcontractor to Installed and configured Horizon view 5.3 for Navicure Inc.
• Collaborated with network engineer to allow communication to our VDI infrastructure through blast protocol, giving Navicure employees the ability to access their VDI desktop through mobile devices.
• Manage overall health of VDI environment and management systems through vCops for Horizon View and vCenter.
• Created, configured, and manage non-persistent and persistent pools.

Confidential

Job responsibilities:

• Provision, Maintain and decommission Windows 2000, 2003 and 2008 physical/virtual servers within the Relay Health Data Center.
• Building and maintaining windows 2008 SQL clusters.
• Provisioned physical servers and configured CNA's and NIC teaming for redundancy.
• Administered Active Directory infrastructure for 6 separate domains.
• Maintain OU's, user accounts, groups and Group Policy objects according to specification of the business units.
• Researched, Tested and configured Hyena active directory management solution, to manage 6 domains.
• Installed, configured and tested an automated patching solution for windows Servers within Relay Health using Lumension Patch management software.
• Maintained McAfee ePo 4.5, performed regular maintenance checks, configured reports and managed upgrades of McAfee agents.
• Maintained Production and Development vSphere virtual environment.
• Assisted in upgrade of Development environment from vSphere 4.1 to 5.0 and 5.0 to 5.1.
• Installed and configured ESXi Hosts and added to clusters in vSphere environment.
• Provisioned, maintained and decommissioned virtual machines for relay health business units.
• Deployed and configured Virtual appliances for management of the vSphere environment.
• Configured scheduled backup jobs for VM's, along with restoring VM's from backup using Veeam.
• Provide 24/7 on call support after normal business hours for critical systems.

Confidential

Job Responsibilities:

• Installing, Maintaining and Configuring Windows Servers within the Enterprise 2K8, 2K3 Server Products
• Administer the Distributed File System, created Shares and assigned appropriate permissions as determined by share owners.
• Active Directory Enterprise Administration. Maintaining OU's, user accounts, groups, and Group Policy Objects.
• Designing and Implemented the Corporate printer and scanning solutions for the Enterprise.
• Assisted in creating a new naming standard for the Company.
• Installed, maintained and documented changes to the new print servers.
• Consolidated and decommissioned the old print servers in the environment.
• Created a printer webpage that allowed user to be able to install network printers thru the printer webpage.
• Wrote policies and procedures along with training colleagues and tier one/tier two on a new scanning solution.
• Maintain and Administer SCCM, McAfee ePo, Print services, and DHCP services among other responsibilities.
• Created and deployed software installation package along with Microsoft updates using SCCM.
• Replaced an existing DHCP environment by building two new Virtual DHCP servers and used split scopes to give better performance and redundancy. Along with migrating the Scientific Games Alpharetta site to the new DHCP environment.
• Maintained McAfee ePo for scientific games within the United States, by performing regular maintenance checks, configuring and monitoring reports. Along with updating products and features of ePo, such as virus scan 8.8, Mcafee agent, and group wise email protection.
• Current projects include AD Migration.
• Lead in implementing nationwide active directory migration for North America Scientific Games.
• Lead the desktop configuration team in creating a new standard and policy for desktop images.
• Escalation point for 3rd level desktop issues found by the Enterprise Desktop Team.
• Provide 24/7 on call support after normal business hours for critical systems.

Confidential

Job Responsibilities:

• Assisting students in laptop maintenance, virus removal, re-imaging laptops using ghost cast server and in-depth trouble shooting of any student computer or laptop.
• Set up and supported all Technical labs along with projectors and connectivity for the student body.
• Worked with student, staff and faculty on wireless configuration, on campus and over the phone support.
• Connecting printers and mapped network drives for, Staff and Faculty.
• Set up client software such as outlook 2003, Cisco VPN client, and Citrix client for all faculty and staff.
• Helped all staff and faculty Members with Sharing out folders over the network.
• Created VB Scripts for Printer connection and mapped drives.
• Built OU's , accounts and group policies for student, staff and faculty
• Set up Cisco IP Phones Cisco 7940 IP phones for staff and faculty on a Unity Server.
• Assured network connectivity in all classrooms and offices.
• Helped support and maintain all blackberry users as well as the black berry enterprise server.
• Assisted in hiring and training new staff members.
• Assigned and completed projects such as File Migrations and printer migrations from a windows 2000 server to a windows 2003 file and print server.
• Installed, maintained and configured Windows 2003 enterprise server, Windows 2000,WinXP and Mac OS X
• Build new print and file servers and assisted in building a terminal server.
• Helped design, Implement and support a Call Center.
• Became administrator over footprints ticket tracking software and created a new ticket tracking project to access all student IT issues.
• Set up Technical Equipment such as projectors, VOIP conference phones and Laptops for power point and macromedia breeze presentations for all Conferences.
• Assisted the corporate IT team in recovering the SAN Server.
• Used Veratas Backup Exec. To back up all server data.
• Maintained Active Directory, building OU's, Creating new accounts, Assigning permissions, access rights, creating Distribution groups and Group Policies using Group Policy Manager.

Confidential

Contracted out to MCI for system upgrades. Performed hardware and software support and installation. Participated in field installations, engineering and customer support. Assisted in troubleshooting of computer systems and related equipment. Completed software and mechanical upgrades. Rendered network integration and system tests.

Confidential

Support Technicians and Systems Administrators on network scanning, printing, plus faxing over LAN/WAN'S. Assisted, oversaw, as well as applied the installations and troubleshooting of network applications in addition to network devices within the Lanier lab/network. Helped design along with implementing document management solutions in compliance with customers various LAN/WAN's utilizing ETHERNET, APPLE TALK, SMB, SMTP, POP, 802.11B, FTP and LDAP protocols in conjunction with 2500, 2600 series Cisco routers, 1700 Cisco switches also LinkSys/Netgear hubs. Resolved Macintosh and Network connectivity issues on an escalated point for Level 1 and Level 2 support teams. Assist in training personnel on network troubleshooting, proprietary Scanning applications, and mainstream applications such as Quark, Adobe Illustrator, Photoshop, PageMaker, and Microsoft Office Suit. Establish training programs for new hires and seasoned Technicians on Network connectivity and troubleshooting. Responsibilities include being a Technical Lead for all Macintosh OS9/10.X networking and printing.

Confidential

Responsible for installing XMS Financial Software applications for use with Windows 98, Win2000, and ME. Installed update patches and Java software improving Microsoft Internet Explorer and Netscape operations for use with XMS software. Assisted First Union employees with expense report operation while they were using XMS software and remote network connectivity.

Confidential

Systems 3rd Class

Implemented and maintained procedures preventing contamination of aircraft oxygen systems with pneumatic components, using careful and safe handling measures, supervised surveillance, and quality control. Developed work schedules and assigned duties to improve productivity during aircraft operations. Trained and supervised personnel on ES-3A Aircraft Environment Escape and Survival Systems. Compiled reports to evaluate and monitor personnel on their performance on and off duty. Conducted personnel counseling to improve or correct deficiencies in personnel behaviors and document problems, infractions and safety violations.