SUMMARY

• Experienced in computer programming, testing, configuration management, networking, customer relations, six sigma, project management, management and problem solving.
• Team player, confident self - starter, loyal, dependable, detail-oriented, organized, functions effectively under pressure, excellent troubleshooter, positive motivator, communicates and work well with others.

TECHNICAL SKILLS

Computer Knowledge: Windows 95/98/2000/XP/Vista/7/8, Windows NT Server and Workstation, Mac Systems, ColdFusion Studio, Homesite, Visio, UNIX, Linux, Solaris, Weblogic, ActiveMQ, ServiceMX, MongoDB, Jasper, Pentaho, Apache Tomcat, JIRA, ESB (Enterprise Service Bus), Maven, Axway, Source Safe, CVS, Subversion, Web Services & SharePoint.ColdFusion, HTML, XHTML, CSS, JavaScript, JAVA, SQL, SQL Server, ORACLE, bash, kornshell, MS Access, COBOL, MVS, JCL, MS Office, Excel & Word. Computer Information Systems, Database Management Systems, Systems Analysis and Design, Management Support Systems (Tier 2), Network Communications, Quality Assurance (waterfall, agile & scrum) & Configuration Management.

PROFESSIONAL EXPERIENCE

Confidential

Team Lead

Responsibilities:

• Provided monthly statistics around # of hot fixes, # of builds, # of deployments, # of errors & # of environments against multiple code lines. These metrics helped to figure out how things looked for each release. This data would then be given to development and we would work together to lower the amount of errors & hot fixes.
• Provided monthly accomplishments for the Enterprise Application Services team.
• Defined skills matrix for the Enterprise Application team to identify and fill gaps.
• Created documentation & Visio process flows to streamline the build and deployment process.
• “DeltaMax” project. Took separate ActiveMQ, ServiceMX, Jasper, Mongo & Weblogic servers and consolidated them to run all on a single server.
• “Auto Build & Deployment” project. This took the manual build and deployment steps and automated them for efficiency.
• Collaborated with DBA & Infrastructure teams to roll out updates as needed.
• Performed on call duties 24/7 that entailed anything from servers down, databases down, network outages, application issues or major bugs needing immediate fixes.
• Configured and tuned Weblogic, ActiveMQ, ServiceMX & Jasper.
• Supported Axway configuration & maintenance.
• Created Application Support documentation that monitored servers around anything from storage space to garbage collecting
• Responsible for a number of duties listed in “QA & Configuration Management” below.
• Maintain multiple Test/Implementation/Sales/Production environments with multiple branches of code as well as working with Sales to implement different branding looks for demos.
• Responsible for Building, Deploying & Testing weekly Patches to Test/Implementation/Sales/Production environments.(i.e. Patch branch, Release branch, Task branch & Trunk)
• Responsible for scheduling branch merges.
• Responsible for applying Hot-Fix files to Test/Implementation/Sales/Production environments when a critical bug is found and needs resolution immediately.
• Work with multiple teams in organizing & managing the weekly patches that I deploy to all environments.
• Worked in a Unix environment to build & deploy code to environments as well as testing integrations.
• Developed test scripts and test plans for the entire team to aid in step-by-step execution of test scenarios.
• Developed test requirements from functional specifications for subsequent use in regression testing.
• Conducted test requirement procedures against applications to establish the accuracy and proper execution of existing and new code.
• Responsible for developing & executing test scripts, and configuring test environments for integration testing.
• Responsible for testing applications on multiple platforms to ensure compatibility with various client environments.
• Logged program bugs and associated detailed descriptions into Test Track Pro, SOS, Liferay & Jira, prioritizing them upon the severity of the error.
• Worked in a Unix environment when tracking down exception errors that may occur by viewing logs.
• Worked with Toad or SQL developer when diagnosing an issue or verifying data during testing.
• Worked with System Operations when diagnosing system issues.
• Collaborated with other members of Technology on Deployment Schedules & Release Management.
• Worked with multiple developers on a team that implemented a 'multi node/cluster' framework.
• Coordinate Environment Database Refreshes
• Responsible for notifying users when systems will be down as well as new code has been deployed.
• Responsible for Password Maintenance.

Confidential

Software Engineer Developer

Responsibilities:

• Develop, design, maintain, support and enhance software using ColdFusion, HTML, JavaScript and SQL.
• Integrate our job board search tool to work within client’s custom websites using ColdFusion, HTML, XHTML, JAVA, JavaScript and CSS.
• Develop and design new functionality based on requirements put together by client service team members.
• Setup new client systems into a production environment with multiple switches and customizations that are requested during client implementation meetings.
• Perform Tier 2 support for over 500 clients.
• Work closely with Tier 1 support team and QA team to identify and resolve issues/bugs that are reported by clients or internally found in a timely matter.
• Develop integrations between our software and partners.
• Manage and work with multiple web and database servers. 9 production web servers, 5 production database servers, 1 mail server, 1 FTP server, 4 development/testing web servers & 1 development/testing database server.
• Provide clients and client service team members with Data Dumps for reporting purposes.
• Upload multiple new and existing pages of code to production servers on a daily basis.
• Work through the entire software development life cycle.
• As the first tester in the company I initiated, started, developed and implemented processes for developers and testers to enhance company productivity and efficiency, as well as increase user satisfaction for our clients.
• Managed, trained and lead a team of testers.
• Developed test scripts and test plans for the entire team to aid in step-by-step execution of test scenarios.
• Developed test requirements from functional specifications for subsequent use in regression testing.
• Conducted test requirement procedures against applications to establish the accuracy and proper execution of existing and new code.
• Responsible for testing applications on multiple platforms to ensure compatibility with various client environments.
• Logged program bugs and associated detailed descriptions into Access database, prioritizing them upon the severity of the error.
• Increased team morale by implementing flexible work hours during the peaks and valleys of on going upgrades to the software.

Property Management

Confidential

Responsibilities:

• Database administration using JCL programming.
• Performed trouble-shooting techniques on Telxon and Symbol ordering and inventory machines.
• In control of four IBM printers (Info Printer 60, Info Printer 62 and 2 IBM 6262 D 14 printer), and distribute reports, case labels and tags that come off.
• Managed operations with Lucent phones and phone systems.
• Performed technical support on computer problems within the Distribution Center.
• Maintained inventory stock and ordering processes for supplies.