SUMMARY

• SCCM Engineer with close to 8 Years of experience on Enterprise Desktop Management and Electronic Software Distribution, which involved Problem Diagnosis, System Analysis and Testing.
• Solid understanding of Active Directory, Group Policy, Windows Operating Systems, Windows Installer Service, Admin Studio, SCCM, PowerShell VB Script and Wise Script.
• I am a well organized, detail oriented and independent or team player with ability to co - ordinate and prioritize tasks to accomplish projects with timeliness and quality.

TECHNICAL SKILLS

Operating Systems: Windows10, Windows 7, Windows XP Professional SP1/SP2, Windows 2003/2000, Windows 2008 R2, windows 2012 and windows 2016.

Packaging Tools: Wise Package Studio 4.01/4.6/5.6/6.0/7.0/8.0 , InstallShield Admin Studio 8.0,2013

Scripting Languages: VBScript, WiseScript, PowerShell

Deployment Tools: SCCM 2007, SCCM 2012, 1602 & 1611

PROFESSIONAL EXPERIENCE

Confidential

SCCM Admin

Responsibilities:

• Involved in migration of SCCM R2 to SCCM 1511 and then 1602.
• Responsible for deployment of monthly windows and Adobe patches/security updates to all the windows based servers and workstations using WSUS and SCCM.
• Responsible for importing and deploying Server 2003 and Windows XP patches from Microsoft custom catalog.
• Installation/upgrade of SCCM clients and remediation of any client issues.
• Setting up query based/ device list based collections and deployment of software.
• Involved in POC of Amazon web service integration into the environment. Configured the SCCM distribution point in Amazon VPN and successfully managed test servers and workstations in that environment.
• Involved in migration project of Office 2010 to Office 2016.
• Involved in win10(1511 & 1607) migration project. Responsible for deployment of in place upgrade task sequence to win7 devices and troubleshoot any SCCM related issues.
• Interact with Application teams and help them co-ordinate with end user for Company wide application deployment.
• Responsible for migrating from SCCM 1602 to SCCM 1611.
• Involved in POC of Application deployment model, responsible for creating applications and advertising to test users.

Environment: SCCM 2012,1601&1610, SQL server management studio 2012, SQL report Builder 3.0, Control-IT, AWS.

Confidential, Michigan

Systems Analyst for Software Management

Responsibilities:

• Develop detailed program specifications, coding and testing. Plan data conversion activities and implement systems to meet user needs and be involved in customization of the existing software.
• Facilitate meetings with customer and team for requirements collections, clarifications, documents review and user acceptance.
• Work involving problem determination and implementation of changes to software application or desktop image environment. Support problem and change requirements as they relate to application or image building.
• Responsible for application distribution to the user’s machines with SCCM 2012(System Center Configuration manager). Involved in mass deployment of complex applications like Java, Adobe Reader, Teamcenter and SAP.
• Perform Troubleshooting and remediation of desktop and deployment issues
• Setting up query based software deployments, configuration of monthly patches, Security and malware updates, preparing reports using SQL Reporting services.
• Preparing Windows 7 build images with MDT, adding device drivers and application packages and deploying those to SCCM Clients using task sequence.
• Responsible for Patch management through WSUS.
• Worked with Networking team in efforts to deploy applications to WFH devices.
• Application Packaging/Repackaging using Flexera Admin Studio 2013.Developing powershell, batch and VB Scripts.
• Testing /QA of packages using in-house tools and VMware and staging pilot packages for pre-production User Acceptance Testing.
• Interact with the Integration Management(IM) team and End users for successful rollout of the packages to meet the deadlines
• Packaged time critical applications like TeamCenter, Adobe Reader, Shockwave, Java and powertrain applications.

Environment: Admin Studio 2013, VMWare 5.5/6.0, VBScript, Wise Script, Windows PowerShell, 7, SCCM 2012, VPN

Confidential, Michigan

SCCM Engineer and Application Analyst

Responsibilities:

• SCCM Client installation and Remediation.
• Software deployments which include creating and troubleshooting SCCM packages and programs, advertisements, creating query-based collections and conducting deployment testing.
• Interact with the Integration Management(IM) team and End users for successful rollout of the packages to meet the deadlines
• Creating, deploying, and remediating monthly software update deployments using SCCM and WSUS
• Monitor SCCM site servers and systems using System Center Operations Manager; troubleshooting site server/system issues with SCCM components.
• Streamlined Powershell and batch file scripts for automating client installs on multiple machines.
• Built more than a dozen distribution point servers for OSD implementation project.
• Create SCCM management reports as required to support daily operations.
• Coordinated in migration from Windows XP to Windows 7.
• Supporting and Configuring MS Office 2010 / 2013 applications.
• Packaged applications and drivers for Windows 7 32-bit and 64-bit environments using Flexera AdminStudio tools.

Environment: SCCM 2007, Wise Package Studio 8.0, VMWare 5.5/6.0, VBScript, Windows XP, Windows 7, Powershell.