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Senior Engineer Resume

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SUMMARY

  • 7 years of strong IT work experience in Windows/Linux/Network/hadoop Administration.
  • Managed storage and web infrastructure of a very large network
  • Sound experience in apache tomcat
  • Hands on experience in F5 Big IP (Load Balancer LTM/GTM), Siteminder (SSO), Proxy (Squid, Bluecoat)
  • Good knowledge in Active Directory Services, IIS, DNS Server
  • Good experience on Data backup tools, Harddisk Imaging, Raid Configuration.
  • Experience on Windows/Linux Operating Systems and servers.
  • Have experience in leading a team of 12 - 15 members.

TECHNICAL SKILLS

Systems certificates: MCSA (Messaging),MCP ID 6744683

RHCE ID: 805008720736149 VMWare (VCP)

Networking certificates: CCNA, Cisco ID CSCO11209014

PROFESSIONAL EXPERIENCE

Senior Engineer

Confidential

RESPONSIBILITIES:

  • To Maintain Apple’s IOS and SIRI Storage servers and application server
  • Troubleshoot VMware/Linux/Windows hardware, Network and software issues
  • Remote Installation Virtualization, iDRAC,ILO, kickstart installation, LVM builds
  • VMware, Netapp, DDN (SAN/NAS, GPFS mounts), hypervisors, zookepers, Puppet, hbase,HP, Dell storage and blade servers
  • Monitor and troubleshoot F5 Load balancers, modify pool members
  • Monitor and troubleshoot servers and issues through Nagios and Splunk
  • To do effective follow up and tracking on issues

Sr.Technical Support Engineer

Confidential

Responsibilities:

  • Web server maintenance for the regions of Asia Pacific / Europe / New York (Linux/unix, Windows IIS), Automation, Monitoring (Netcool)
  • managing the team of 14 members as TeamLeader. reportings on performance, escalation handling, project planning.
  • APACHE / TOMCAT in hadoop environment - Web server /applications deployment and maintenance. datanode namenode implementation
  • Load Balancing (F5 BigIP) with LTM & GTM configs, HA failover, irules, custom Profile
  • configuring and Troubleshooting, DNS, Edge server, DMZ, RADIUS, Splunk and Flume monintoring
  • Siteminder (Single Sign on) - T/S Policy Servers, configuring webagents, protecting web applications
  • Bluecoat proxy, webfilter, websense - Whitelisting/Blacklisting, T/S proxy issues.

OSS TECHNOLOGIES

DESIGNATION:IT Engineer

CLIENT:Yahoo india

JOB LOCATION:Bangalore, India

Confidential: From Nov 2009 to JAN 2010

RESPONSIBILITIES:

  • Infrastructure server maintenance (Linux & Windows),hyperV, cisco firewall, VPN
  • Imaging (Symantec Ghost), Client installation Troubleshooting and maintenance
  • To provide quick resolution for any issue without interrupting the productivity
  • NFS shares, apache Server, Hardware / Software troubleshooting and maintenance.

Systems Engineer

Confidential

RESPONSIBILITIES:

  • IT Helpdesk, Ticket management, Windows 2003, Cisco Firewall, Apache, VPN
  • To support the AUTOCAD designing team with all the necessary tools and software
  • Remote backup utility with “Connected backup software”
  • Perform necessary Backups & software updates
  • To prepare ppt and pdf documentation for newly created product design

Confidential

Technical Support Executive

RESPONSIBILITIES:

  • Technical Support voice process for US Customers
  • Troubleshoot H/W or S/W issues for HP and Compaq Notebook computers
  • Assisting the customers in Operating system installation or Troubleshooting
  • Create Service tickets if necessary to take the computer for Service
  • Document all events happened on the call in the provided Software
  • As representing voice of the company make all customers satisfied with the product

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