Senior Engineer Resume
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SUMMARY
- 7 years of strong IT work experience in Windows/Linux/Network/hadoop Administration.
- Managed storage and web infrastructure of a very large network
- Sound experience in apache tomcat
- Hands on experience in F5 Big IP (Load Balancer LTM/GTM), Siteminder (SSO), Proxy (Squid, Bluecoat)
- Good knowledge in Active Directory Services, IIS, DNS Server
- Good experience on Data backup tools, Harddisk Imaging, Raid Configuration.
- Experience on Windows/Linux Operating Systems and servers.
- Have experience in leading a team of 12 - 15 members.
TECHNICAL SKILLS
Systems certificates: MCSA (Messaging),MCP ID 6744683
RHCE ID: 805008720736149 VMWare (VCP)
Networking certificates: CCNA, Cisco ID CSCO11209014
PROFESSIONAL EXPERIENCE
Senior Engineer
Confidential
RESPONSIBILITIES:
- To Maintain Apple’s IOS and SIRI Storage servers and application server
- Troubleshoot VMware/Linux/Windows hardware, Network and software issues
- Remote Installation Virtualization, iDRAC,ILO, kickstart installation, LVM builds
- VMware, Netapp, DDN (SAN/NAS, GPFS mounts), hypervisors, zookepers, Puppet, hbase,HP, Dell storage and blade servers
- Monitor and troubleshoot F5 Load balancers, modify pool members
- Monitor and troubleshoot servers and issues through Nagios and Splunk
- To do effective follow up and tracking on issues
Sr.Technical Support Engineer
Confidential
Responsibilities:
- Web server maintenance for the regions of Asia Pacific / Europe / New York (Linux/unix, Windows IIS), Automation, Monitoring (Netcool)
- managing the team of 14 members as TeamLeader. reportings on performance, escalation handling, project planning.
- APACHE / TOMCAT in hadoop environment - Web server /applications deployment and maintenance. datanode namenode implementation
- Load Balancing (F5 BigIP) with LTM & GTM configs, HA failover, irules, custom Profile
- configuring and Troubleshooting, DNS, Edge server, DMZ, RADIUS, Splunk and Flume monintoring
- Siteminder (Single Sign on) - T/S Policy Servers, configuring webagents, protecting web applications
- Bluecoat proxy, webfilter, websense - Whitelisting/Blacklisting, T/S proxy issues.
OSS TECHNOLOGIES
DESIGNATION:IT Engineer
CLIENT:Yahoo india
JOB LOCATION:Bangalore, India
Confidential: From Nov 2009 to JAN 2010
RESPONSIBILITIES:
- Infrastructure server maintenance (Linux & Windows),hyperV, cisco firewall, VPN
- Imaging (Symantec Ghost), Client installation Troubleshooting and maintenance
- To provide quick resolution for any issue without interrupting the productivity
- NFS shares, apache Server, Hardware / Software troubleshooting and maintenance.
Systems Engineer
Confidential
RESPONSIBILITIES:
- IT Helpdesk, Ticket management, Windows 2003, Cisco Firewall, Apache, VPN
- To support the AUTOCAD designing team with all the necessary tools and software
- Remote backup utility with “Connected backup software”
- Perform necessary Backups & software updates
- To prepare ppt and pdf documentation for newly created product design
Confidential
Technical Support Executive
RESPONSIBILITIES:
- Technical Support voice process for US Customers
- Troubleshoot H/W or S/W issues for HP and Compaq Notebook computers
- Assisting the customers in Operating system installation or Troubleshooting
- Create Service tickets if necessary to take the computer for Service
- Document all events happened on the call in the provided Software
- As representing voice of the company make all customers satisfied with the product