Programmer Analyst Resume Profile

Summary of Qualifications

Detail-oriented senior mainframe programmer analyst experienced in all phases of software development life cycle Effectively maintains and supports multi-platform business applications Analyzes problems, simplifies procedures and finds innovative solutions in a timely manner An energetic self-starter with excellent communication skills Proven ability to motivate and work effectively with a diverse team. Areas of expertise include:

Software development support- mainframe, client server, data warehouse
Improving business systems and processes
Systems integration, conversion enhancement
Unit, system, user acceptance and regression testing
Software Development Lifecycle Methodology
Troubleshooting problem solving

Operating Systems:	zOS, OS/390, MVS/ESA/XA, MS-DOS/PC-DOS, Windows, OS/2, UNIX
Databases:	Oracle, ADABAS, DB2, MS Access
Hardware:	ES-9000, IBM-3270, IBM-PC, AS/400
Software/Languages/Utilities:	CICS, Roscoe, VSAM, Ezytrieve, IBM Utilities, CA-IDEAL, COBOL, SQL, TSO/ISPF, SAVRS, ZEKE, IOF, Endeavor, TestDirector, MS Office, JDE EnterpriseOne, NATURAL, SAS, CA-DISPATCH, CSP A/D, PL SQL, PANVALET, IBM iSeries, WorkflowAR, CustomAR, Oracle, XPEDITER, DFSORT, SYNCSORT, FILE-AID, QMF, FTP, IDCAMS, SPUFI, SQL Plus, BMC Utilities, Remedy, TeraData, Changeman, SQL Navigator
Training:	UNIX, CSP/AD, JD Edwards EnterpriseOne, Oracle 10g, CA-IDEAL, MVS/JCL AND UTILITIES, ORACLE SQL FORMS, VISUAL BASIC / POWERBUILDER

Professional Experience

Confidential

Programmer Analyst

Integrating legacy EDI mainframe application functionalities into SAP
EDI Interface files testing and validation
Technical environments: zOS, COBOL, CICS, VSAM, JCL, DB2, SQL, GenTran

Confidential

IT System Analyst at Express Scripts, Franklin Lakes, NJ

Provided root cause analysis for production issues as part of the Claims Data history load team
Analyzed, developed and tested batch applications
Technical environments: zOS, COBOL, CICS, VSAM, JCL, DB2, SQL, EZTrieve, TeraData

Confidential

Programmer Analyst

Provided analysis, development and testing for EmblemHealth's ICD-10 and 5010 Remediation projects
Provided Root Cause Analysis RCA for production issues as part of the Managed Maintenance team
Provided analysis, development, testing and support for EmblemHealth's Hospital Claims System.
Developed and tested online and batch applications for EmblemHealth's Customer and Product Master Application and ICD-10 Remediation projects.
Technical environments: zOS, COBOL, CICS, VSAM, JCL, DB2, SQL, Eztrieve

Confidential

System Analyst

Recognized as the subject matter expert on all AR-related processes. Supported the mainframe application until it was deactivated in April 2011.
Created functional requirements for JDE E1 Accounts Receivable, Sales Order Management General Ledger modules based on legacy mainframe cash application, deductions, orders processing and G/L interface.
Designed, tested and implemented inbound and outbound accounts receivable interfaces for the JDE E1 system to enable business continuity.
Technical environments: zOS, COBOL, VSAM, JCL, DB2, SQL, ZEKE, CA-DISPATCH, UNIX, ORACLE, AS/400, JDE E1, MS Access, CustomAR, EDI, GENTRAN, XML

Confidential

Lead Analyst

Designed, developed, and implemented user requests relating to accounts receivable interfacing applications. Supported the nightly batch cycle ensuring cash receipts were processed correctly.
Enhanced automated cash application process to eliminate dropped deposits.
Designed and implemented:
Process to load customer credit scores and ratings into a web-based application to aid business clients in credit reviews.
Process for updating a document imaging system and AR application reducing manual entry by 98 .
Deductions matching process that saved users 10,400 hours of data entry per year
Worked directly with the EDI team in developing daily ACH EFT interface files
Implemented a web-based application, WorkflowAR, which enabled business users to create ad hoc queries and generate reports.
Performed numerous Disaster Recovery tests with SunGard to ensure full data recovery business process continuity.
Technical environments: OS/390, zOS, COBOL, VSAM, JCL, CICS, ZEKE, CA-DISPATCH, DB2, SQL, CSP/AD, IOF, UNIX, ORACLE, MS Access, CustomAR, CSS, EDI, GENTRAN, XML

Confidential

Programmer Analyst

Converted and migrated Glaxo Wellcome and SmithKline Beecham legacy data into GSK's accounts receivable and order management systems.
Created a process to upload flat files to GSK's CustomAR Customer Support System CSS on DB2.
Enhanced and modified nightly JCL batch jobs and schedule for optimal processing window.
Supported the nightly batch cycle and related interfaces to ensure cash receipts and orders are ready for next business day.
Technical environments: OS/390, COBOL, VSAM, JCL, DB2, CSP/AD, ZEKE, CA-DISPATCH, IOF, CSS, EDI

Confidential

Programmer Analyst

Designed, developed and implemented processes for a sales force automation system with emphasis on the field activity database.
Re-designed prescriber data mart process for Health Education Liaison HEL programs reducing manual entry by 95 .
Designed and implemented reporting tables ensuring accurate data for decision-support systems and reducing database contention to 0.
Re-designed and enhanced customer fulfillment processes for sample allocation, shipping and tracking information resulting in a 98 decrease in time spent querying the database.
Technical environments: MVS, COBOL, VSAM, NATURAL, ADABAS, DB2, JCL, MQ Series, MS Access

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