PROFESSIONAL SUMMARY

• Reorganized AD structure and created group policies History of having performed successful Exchange messaging migrations with 2003/2007/2010
• Microsoft Certified Systems Engineer, Microsoft Certified IT Professional
• Experience with adjacent technologies i.e. SCCM, SCOM, OCS, LYNC, BES, TMG, UAG
• Experience using migration tools such as Quest, NetIQ
• Ability to manage security vulnerability assessment tools
• Knowledge of IT - Forensics, Change Management Control and Incident Response
• Ability to design a secure network, systems analysis and development, and full lifecycle project management
• Hands-on experience leading all stages of system development efforts, including requirements gathering, definition, design, architecture, testing, and support
• Ability to perform complex installation of network cabling, CAT 5e cable termination
• Ability to install, configure and maintain data communication hardware such as routers, hubs, and switches
• Ability to implement complex network security procedures
• Proficiency in diagnosing and resolving network problems and failures
• Outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts while managing, motivating, and leading project teams.

TECHNICAL SKILLS

• Windows Server 2008 R2/2008/2003/2000
• Exchange Server 2010/2007/2003/2000
• Active Directory Design and Implementation
• Windows 2000/2003/2008 Cluster Services
• Microsoft System Center Operations Manager 2007
• Microsoft Operations Manager 2000/2005
• SQL Server 2008/2005/ 2000/6.5/7.0
• Exchange Conference Server 2000
• Live Communication Server 2005/2003
• Office Communication Server 2007
• Lync Communication Server 2010
• Microsoft System Center Configuration Manager
• Quest Platform Enterprise Suite (QMME, QMMAD, QCME, QNME)

PROFESSIONAL EXPERIENCE

Exchange Architect

Confidential, Arlington, TX

Responsibilities:

• Designed a high availability server and site design with utilization of DR location
• Configured Mail Routing for multiple interfacing sites
• Completed Exchange 2007 and 2010 migration for 32,000 mailboxes
• Deployed a complete virtual rollout on VMWare 5.x
• Configured TMG gateway for Email, OWA, ActiveSync access
• Utilized UAG for authentication within DMZ
• FOPE Forefront protection for mail hygiene and additional security
• Deployed and configured F5 network load balancer for Exchange traffic
• Served as POC for escalated and VIP issue during and after migration
• Developed troubleshooting flow processes for help staff to alleviate improper escalations
• Held workshops with current IT staff on how Exchange 2007 works in comparison to Exchange 2010

Enterprise Exchange Lead Architect

Confidential, San Diego, CA

Responsibilities:

• Performed several design, planning and implementing medium-large size organization of 35,000 users and 45,000+ AD Objects
• Led all architecture, design and implementation efforts for Active Directory and Exchange 2010 user migration
• Performed Microsoft virtualization (VMware ESXi and Hyper-V)
• Configured Microsoft Cluster Service (MSCS)
• Performed Network vulnerability assessment and penetration testing
• Troubleshot and repaired various problems with Microsoft Exchange Server
• Configured Microsoft Systems Center Operations Manager
• Built several test environments for Exchange 2003 and 2007 legacy environments
• Archived mail using Exchange native archiving tools
• Reorganized AD structure and created group policies
• Developed migration and testing plans for the migration of Active Directory to 2008 R2.
• Created and applied Group Policy Objects,
• Created and administered Organizational Units, service accounts as well as day-to-day administrative tasks.
• Researched and documented secure solutions for enabling cross-forest trusts and other Single Sign On solutions
• Designed and implemented test beds for Pilot testing
• Designed and implemented DHCP, WINS, DNS infrastructures on Windows NT, and Windows 2000
• Designed and implemented Windows Server infrastructure
• Designed and implemented group policy solutions for AD objects
• Designed and implemented Disaster Recover solutions for Enterprise networks
• Designed and implemented test beds for Pilot testing
• Designed and implemented DHCP, WINS, DNS infrastructures on production environment

Sr. Messaging Consultant

Confidential, Memphis, TN

Responsibilities:

• Designed and migrated from current Microsoft Exchange 2003 environment to Microsoft Exchange 2010 environment for 4,000 users; utilizing multiple sites, Database Availability Groups (DAG) and high availability
• Provided best practice knowledge transfer and experience to Microsoft Exchange 2010 project team
• Performed troubleshooting of various production messaging-related issues
• Executed project work, including new deployments, upgrades and infrastructure moves
• Provide level - 5 support and escalation coverage for support teams
• Led in creating policies and best practices
• Provided leadership by mentoring junior associates and leading internal projects and initiatives
• Responsible for providing critical support of the entire corporate messaging environment including implementing, administering, tuning and troubleshooting enterprise scale Exchange Server platforms
• Implemented upgrades to corporate MS Exchange 2010, Blackberry, Office Communications Server 2007, and Active Directory environments
• Managed the lifecycle of the messaging environment from design, planning, implementation and support
• Effectively managed critical situations involving the messaging environment

Microsoft Exchange Engineer

Confidential, Minneapolis, MN

Responsibilities:

• Provided a detailed Exchange 2010 technical design for migration from Exchange 2003 (including recommendations specific to Disaster Recovery / Business Continuity including connectivity requirements) for 33,000 users
• Provided a minimum and recommended hardware sizing document for the recommended design
• Provided a projected implementation timeline along with associate technical resource requirements
• Performed AD migration from server 2003 to server 2008 R2 64-bit using ADMT and QMMAD
• Documented all existing GPO and logon policies in effect within the domains
• Assessed existing forest and domains, developed AD and Exchange 2010 migration strategy, and document progress
• Reviewed and test each GPO functionality in new environment
• Resolved calendar and free busy schedule issues
• Moved Exchange Cluster Resources to DAG
• Performed message tracking on SMTP Gateway created 2 Edge Transport Servers in DMZ
• Managed the maintenance of the deployed Exchange 2010 Server, troubleshooting and application break fix Level 4 support
• Performed troubleshooting Internet Email routing problems
• Performed Exchange 2010 Server Patch Management (Service Pack, Hot Fixes & Critical update)
• Tested modifications or additions to GPOs and Logon Scripts against current client desktop environments as required

Sr. Systems Administrator

Confidential, Auburn Hills, MI

Responsibilities:

• Designed and built High Availability and Disaster recovery solutions with a CCR and SCR clusters
• Performed several test cases on site/server failure and documented the best recovery steps
• Planned, documented, tested and implemented an Exchange 2003 to Exchange 2007 messaging platform
• Analyzed, troubleshoot, and redesign failed infrastructure implementations based on best practices
• Analyzed the legacy messaging infrastructures for improvements in performance and efficiency in reference to operations and process based on ITIL best practices
• Documented recommendations and Microsoft best practices in improvements to map technology closer to corporate vision and business goals
• Implemented Windows 2003 Active Directory Network Infrastructures using best practices
• Led and finalize architecture design with Disaster Recovery
• Documented architecture diagram
• Identified pre-deployment problems/issues
• Planed and document migration steps
• Helped resolve pre-deployment issues
• Deployed software in a production environment to co-exist with current system
• Tested and demonstrated proper operations and mail-flow across the enterprise including: Outlook (2003, 2007), OWA (2003 & 2007), Blackberry devices, ActiveSync devices
• Tested and fixed failure scenarios (mail database, hub-transport and access servers)
• Migrated mailboxes to a pilot group
• Resolved issue involved in migration of pilot group
• Developed PowerShell or other scripts to automate migration and other tasks
• Drafted migration plan for end-users
• Documented recovery procedures

Microsoft Solutions Analyst

Confidential • Miami, FL

Responsibilities:

• Network integration of printers, laptops, scanners and machines
• Deployment of multiple images using clonezilla & ghostcast
• Daily support of 1500+ users
• Profile migrations
• User Profile creation and deletion/ access rights settings using AD
• Extensive remote phone support using dame ware and go to assist
• Hardware replacement and installation
• Extensive support of DOH proprietary software
• Troubleshooting outlook 2007integrated desktop client for accessing business e-mail, calendars and applications
• Cat5e cable patching and testing Cisco/Linksys switches

Network Technician

Confidential, Miami, FL

Responsibilities:

• Network integration of printers, laptops and machines
• Deployment of multiple images using ghostcast
• Creation of multiple images
• Daily support of 3000+ users
• Cat5e cable patching and testing Cisco switches
• Profile migrations
• Maintaining and troubleshooting TCP/IP environments.
• Deploying, Configuring, and maintaining Microsoft Windows 2000-03 Server
• Configure and maintain data communication hardware such as routers, hubs, and switches
• Diagnosing and resolving network problems and failures
• Server migrations, Security Policies and Automated Software Installation
• User Profile creation and deletion/ access rights settings using AD
• Troubleshooting IBM Lotus Notes integrated desktop client for accessing business e-mail, calendars and applications.
• Hardware replacement and installation
• Remote phone support using dameware and go to assist.

Network Support Specialist

Confidential, Miami, FL

Responsibilities:

• Actively planned and implemented LAN/WAN network design
• Efficiently assessed network security issues
• Configured Cisco Catalyst 2950 switches -port security implementation, password encryption, and password recovery
• Wrote scripts to reset malfunctioning switches
• Configured and administrated VLAN network
• Proficiently diagnosed and repaired defective Cisco Catalyst 2950 switches
• Installed and defined parameters for data communication devices such as routers, hubs and fireboxes
• Used Active Directory technology on Windows Server 2003 to assign user policies
• Monitored and improved network performance
• Accurately documented network support incidents