Network Engineer Resume Profile

Network Operations Command NOC Engineer III

Confidential

Remote NOC lead for onsite Network and VoIP implementation teams for multiple clients and projects, including The Home Depot, Safeway, JP Morgan Chase Bank, and Bank of America.
Administered Cisco Unified Communications Manager Call Manager v6, 7,8, Cisco Unified Communications Manager Express, Cisco Unity, and Cisco Unity Express
Administered Cisco routers and switches support multiple enterprise networks
Streamline operations with scripting, Excel Macros and workbooks.
Travelled throughout the United States to multiple Home Depot and JPMC sites and datacenters.
NOC Engineer and Surveyor for The Home Depot and Safeway wireless project

Network Consultant

Confidential

Consulted for The T1 Company in various roles including network support, design, and VoIP deployments.

Field Engineer III

Confidential

Travelled to over 15 University Hospitals locations throughout northeast Ohio providing all end-user support with printers, desktops, laptops, hand-held devices, Cisco IP phones, analog phones, and medical devices interfacing with the hospital's network
Provided application support for Microsoft Windows, Office, Active Directory, PGP Whole Disk Encryption, various Electronic Medical Record programs, Microsoft SMS, Remedy, HP WebJet Admin, MySoft, Imprivata Single Sign On, HP and WYSE Thin Clients, Citrix Clients, Blackberry Enterprise Server, McAfee Enterprise ePo clients, Cisco Call Manager, and Cisco Unity.
Administrator for Cisco Call Manager and Cisco Unity. Configured IP phone adds, moves, changes. Created and maintained hunt groups, pickup groups, and voicemail accounts. Toned out analog lines for new installs, moves, and changes. Created Cisco TAC cases for warranty support.

Roles:

Network Engineer II