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Systems Engineer Resume Profile

Summary of skills

  • More than fifteen years of experience in I.T. focusing primarily on WINTEL server support
  • Twelve years of experience administering Windows servers
  • Experience with Dell, HP/Compaq, and IBM server hardware
  • Team Lead and Project Management experience
  • Familiar with Data Center best practices
  • Five years of experience with Microsoft Exchange 5.5/2003
  • Experience with Microsoft SQL Server 2000/2005/2008
  • Five years of experience with Citrix Winframe, Metaframe 1.8, and Metaframe XP
  • Three years of experience with VMware ESXi 4.x and 5.x

Work Experience

Systems Administrator

Confidential

  • Acting as project lead on nationwide virtualization project
  • Responsible for migrating client's field offices from physical servers to a new virtual environment
  • Remotely configured host server, built ESXi 5.x host, built new 2008/2012 domain controller, file print server, and P2V'd any other applicable servers considered core to each site's environment
  • Migrated data and printers, arranged pre and post migration testing with users and local management, and coordinated outages with client's management
  • Responsible for creating and maintaining documentation related to the virtualization project
  • Coordinated with network team to verify port and VLAN assignments and to request DHCP helper address changes when required
  • Organized and held site kickoff meeting with each site's I.T. contacts
  • Submitted and ensured adherence to all change management requests related to the project
  • Worked with Windows Server 2012/2008/2003, VMware ESXi 5, Avamar backup software, Tivoli TSM, SQL 2008, Dell PowerEdge servers, Dell EqualLogic storage, HP Proliant servers

Confidential

  • Supported migration of legacy systems to Boeing's common environment in preparation for shutdown of Dell's legacy environment
  • Assisted client's personnel on migration of 50 TB of data from legacy NAS
  • Responsible for decommissioning and disposing of legacy server hardware while adhering to client's data destruction policies
  • Maintained remaining server environment by assuring that servers are patched, firmware is kept up to date, and virus scan software is updated
  • Responsible for resolution of trouble tickets and access requests
  • Administered Active Directory and related infrastructure
  • Worked with Windows Server 2003, Dell PowerEdge Servers, IBM Blade Servers, HP Proliant servers, BlackBerry Enterprise Server, Microsoft Exchange 2003, Tivoli Storage Manager, SQL Server 2005, EMC NAS

Systems Administrator

Confidential

  • Provided hosting support for BBEC application
  • Responsible for prompt resolution of trouble tickets
  • Provisioned new sites based upon customer need
  • Worked with other teams to resolve issues
  • Met with programming team to improve in-house support tools
  • Worked with SQL 2008, Windows server 2003/2008, IIS, Blackbaud BBEC and in-house support tools

Wintel Systems Administrator

Confidential

  • Responsible for administration of Active Directory and 90 servers
  • Built and deployed server images using Microsoft Deployment Toolkit
  • Worked on Active Directory migration of 2000 users to client's AD forest using ADMT
  • Resolved ongoing security patch issues by correcting WSUS/GPO configurations
  • Worked to Deploy CAVA solution for on-access virus scanning of the client's NAS
  • Deployed and maintained Terminal Server farm to support aircraft manufacturing application
  • Worked with Windows Server 2003, Dell PowerEdge Servers, IBM Blade Servers, HP Proliant servers, BlackBerry Enterprise Server, Microsoft Exchange 2003, EMC NAS

Sr. Server Administrator

Confidential

  • Administered and maintained 80 Windows servers
  • Implemented VMware ESXi server and performed physical to virtual migrations
  • Resolved ongoing issue with failed backups
  • Implemented workstation and server patching solution using WSUS, and ScriptLogic's Patch Authority
  • Installed and configured servers at collocation facility
  • Made recommendations regarding security on public facing web servers
  • Worked with Windows Server 2003, Dell PowerEdge Servers, Dell PowerVault iSCSI storage arrays, IIS, VMware ESXi 3.5, Symantec Backup Exec 12.5, Open Suse Linux, BlackBerry Enterprise Server, Microsoft Exchange 2003

Systems Administrator

Confidential

  • Responsible for planning, building, and configuration of domain controllers in all international locations
  • Responsible for research, testing, and implementation of Packeteer WAFS technology including CIFS Transparency for remote sites
  • Maintained BackupExec servers for all international sites
  • Administered DHCP, WINS, and DNS servers throughout the enterprise
  • Maintained disk quotas on file servers using Veritas StorageExec
  • Participated in disaster recovery preparation and testing
  • Maintained 60 servers in domestic and international sites
  • Worked with Windows Server 2000/2003, HP Servers, Brocade StorageX, Veritas Storage Exec, Tacit/Packeteer iShared, WAFS, Veritas Backup Exec 12.5, Tivoli Storage Manager

Sr. Systems Administrator

Confidential

  • Responsible for corporate Active Directory environment consisting of 30 WINTEL servers, and approximately 300 workstations
  • Responsible for maintenance and security patches on all WINTEL servers
  • Responsible for server backups using Tivoli Storage Manager
  • Installed and maintained Foundry Networks FastIron and FesX ethernet switches
  • Interfaced with vendors during a remodeling project that included upgrading all cabling to CAT6
  • Worked with electricians on installation of APC Symmetra UPS system to support Data Center
  • Led project to expand and reorganize existing data center
  • Worked with management to develop security and acceptable use policies
  • Documented network configuration using Microsoft Visio
  • Built and deployed Windows Terminal Servers to allow all offices to access company's order processing system
  • Worked with Windows 2000 / 2003, SQL 2000, IBM Ultrium Tape Library, IBM xSeries Servers, Dell PowerEdge Servers, Tivoli Storage Manager, ScriptLogic, Lotus Notes, IBM FAStT600 based SAN, Dell Latitude Laptops, Dell Optiplex Workstations

Sr. Systems Engineer

Confidential

  • Participated in migration of entire division from NT4 domain to Windows 2003 Active Directory
  • Managed NT 4.0 / Windows 2000 network consisting of 1200 workstations, and 40 servers
  • Provided leadership and guidance to junior engineers
  • Responsible for project management
  • Responsible for ensuring compliance to Corporate Information Security policies
  • Installation, configuration and administration of Citrix Metaframe XP server farm
  • Administration and maintenance of Microsoft Exchange 5.5 mail servers
  • Responsible for documentation of policies and procedures
  • Responsible for server builds and deployment
  • Created standardized workstation images for division-wide rollout
  • Coordinated and implemented division-wide migration to Nortel Networks ethernet switches
  • Worked with Microsoft Windows NT 4.0, Windows 2000 / 2003 Server, Microsoft Exchange 5.5, Microsoft SMS 2.0, Citrix Metaframe 1.8, Metaframe XP, Dell Poweredge servers, Compaq Proliant servers, Veritas Backup Exec, Norton Ghost, Microsoft Proxy Server 2.0, Microsoft Internet Information Server 4.0, Nortel Networks hubs and switches, ScriptLogic, VB and batch scripting

Network Administrator / Technician

Confidential

  • Responsible for administration and support of Windows NT 4.0, Netware 3.12/4.11, and Windows 2000 networks
  • Provided support to remote clients on Citrix Metaframe 1.8/Windows NT Terminal Server connection
  • Provided software training and technical documentation to clients
  • Responsible for assembly, configuration, and testing of servers and workstations prior to deployment
  • Participated in migrations from Novell Netware 3.12 to Windows NT 4.0
  • Used Norton Ghost for rapid imaging and deployment of multiple workstations
  • Received introductory training in AS/400 administration
  • Worked with Microsoft Exchange 5.5, SQL 6.5/7.0, SMS 1.2, ArcserveIT, Red Hat Linux, Jet Form, Hazox, Lotus Notes, Microsoft Office 97/2000

Technical Analyst

Confidential

  • Performed administration of Novell 3.12/Windows NT 4.0 network
  • Responsible for configuration and deployment of Compaq desktops, laptops, and servers
  • Determined needs, and provided purchasing proposals for my department
  • Participated in Y2K compliance upgrades
  • Provided on-site and telephone support for 300 users
  • Responsible for Anti-Virus administration
  • Worked with Lotus Notes, Microsoft Office 97, Photoshop 5.0, HP laser printers, NS Elite, Intel LanDesk

Help Desk Technician

Confidential

  • Responsible for PC / LAN help desk support to 400 users
  • Performed administrative duties on Novell 3.12 /4.11 network
  • Responsible for administration and maintenance of cc:Mail postoffices
  • Responsible for recording user issues in Heat help desk tracking software, and ensuring that problems were resolved in a timely manner
  • Responsible for server backups
  • Configuration and deployment of new PC's and network printers

PC Specialist

Confidential

  • Responsibilities include: pre-install surveys, drive imaging, hardware and software troubleshooting, and assurance of Y2K compliance for each PC in a large migration project
  • Installation and configuration of network clients and protocols including TCP/IP, IPX/SPX, Novell Intranetware Client
  • Responsible for installation and configuration of Windows 95/NT on new and existing PC's
  • Configuration and troubleshooting of IBM Personal Communications, Rumba, Crisp, cc:Mail

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