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Systems Administrator Resume Profile

OBJECTIVE:

Senior Systems Administrator/Desktop Support position in a professional environment where experience, knowledge and advanced skills can be applied.

PROFESSIONAL EMPLOYMENT

Confidential

Systems Administrator

  • Provide technical support and training for 850 end users including phone, one on one and site visit
  • Perform technical L1,L2 L3 hardware and software support for hospital and remote clinic end users
  • Create and maintain user accounts in Active Directory, Exchange and Novell Directory Services
  • Install, troubleshoot and support network operating systems such as Windows 2003 server, XP, Vista, NT, 95 and 98
  • Install and support end-user applications such as Microsoft Office Suite, Corel Paradox, Cactus, Attachmate WRQ Reflections Suite, DB Technology Report Automation System, Rapid Response Paging System, Cognos Impromptu, Per-Se Scheduling and Monarch.
  • Analyze and create computer images for all workstation models using company standard procedure
  • Configure VPN on Windows 2000 Server to provide access to network resources for select users
  • Deploy a centrally-managed CA E-Trust anti-virus solution
  • Configure Watchguard firewall Firebox X family, modify police violations
  • Understanding of Server Infrastructure and ability to provide first level support
  • Perform workstation cloning using Enterprise Ghost 8.0 and create images, standard application for all departments
  • Perform hardware and software upgrades to meet hospital-wide standards
  • Troubleshoot network connectivity, login and complex network printing problems
  • Maintain trouble ticketing and defect tracking systems, and impose process structure, methods and discipline
  • Implement and configure servers, workstations, switches, laser printers and high speed scanners
  • Install and troubleshoot Jet Direct enabled HP printers on the network such as all HP LaserJet 2000, 4000, 8000 series
  • Configure all printers for TCP/IP printing through a central print server
  • Document and deploy technical standards and procedures, maintained hardware inventory
  • Install and support eClinicalworks, all WebMD Emdeon healthcare clients such as Accuclaim, Medifax and Max Assistant etc.
  • Confidential PC LAN Technician Provide second level support for Windows NT 4.0 Workstations Post imaging Configuration
  • Install and configure HP printers 4000, 8000 series
  • Upgrade network clients on all workstations
  • Assemble Intel 80486 and Pentium and Pentium Pro systems
  • Install and configure NT 4.0 Server and Workstations in single and multiple domain models using multiple protocols
  • Configure Lotus, Novell client, SMS client for users
  • Install and configure Gateway Services for Netware on NT Servers and Client Services for Netware on workstations
  • Confidential Desktop Support Technician Configure Windows 95/98, NT and Windows 2000 operating systems
  • Install and troubleshot printers and configure print queues for HP 4000, 4050, 8000 Series printers
  • Install Bay and 3Com Smart Hubs and Switches, HP Jet Direct prints server boxes and Cable testing
  • Install and configure I/O boards Mono / EGA, VGA and SVGA Video Cards IDE and SCSI Hard Drives, Network Interface Cards CD-ROMs, Fax/Modems and Tape Backups
  • Install and configure MS-DOS 6.22, Windows 95/98/00, Windows NT 4.0, Install and troubleshot Office 95/97/00 Suites

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