Systems Administrator Resume Profile

OBJECTIVE:

Senior Systems Administrator/Desktop Support position in a professional environment where experience, knowledge and advanced skills can be applied.

PROFESSIONAL EMPLOYMENT

Confidential

Systems Administrator

Provide technical support and training for 850 end users including phone, one on one and site visit
Perform technical L1,L2 L3 hardware and software support for hospital and remote clinic end users
Create and maintain user accounts in Active Directory, Exchange and Novell Directory Services
Install, troubleshoot and support network operating systems such as Windows 2003 server, XP, Vista, NT, 95 and 98
Install and support end-user applications such as Microsoft Office Suite, Corel Paradox, Cactus, Attachmate WRQ Reflections Suite, DB Technology Report Automation System, Rapid Response Paging System, Cognos Impromptu, Per-Se Scheduling and Monarch.
Analyze and create computer images for all workstation models using company standard procedure
Configure VPN on Windows 2000 Server to provide access to network resources for select users
Deploy a centrally-managed CA E-Trust anti-virus solution
Configure Watchguard firewall Firebox X family, modify police violations
Understanding of Server Infrastructure and ability to provide first level support
Perform workstation cloning using Enterprise Ghost 8.0 and create images, standard application for all departments
Perform hardware and software upgrades to meet hospital-wide standards
Troubleshoot network connectivity, login and complex network printing problems
Maintain trouble ticketing and defect tracking systems, and impose process structure, methods and discipline
Implement and configure servers, workstations, switches, laser printers and high speed scanners
Install and troubleshoot Jet Direct enabled HP printers on the network such as all HP LaserJet 2000, 4000, 8000 series
Configure all printers for TCP/IP printing through a central print server
Document and deploy technical standards and procedures, maintained hardware inventory
Install and support eClinicalworks, all WebMD Emdeon healthcare clients such as Accuclaim, Medifax and Max Assistant etc.
Confidential PC LAN Technician Provide second level support for Windows NT 4.0 Workstations Post imaging Configuration
Install and configure HP printers 4000, 8000 series
Upgrade network clients on all workstations
Assemble Intel 80486 and Pentium and Pentium Pro systems
Install and configure NT 4.0 Server and Workstations in single and multiple domain models using multiple protocols
Configure Lotus, Novell client, SMS client for users
Install and configure Gateway Services for Netware on NT Servers and Client Services for Netware on workstations
Confidential Desktop Support Technician Configure Windows 95/98, NT and Windows 2000 operating systems
Install and troubleshot printers and configure print queues for HP 4000, 4050, 8000 Series printers
Install Bay and 3Com Smart Hubs and Switches, HP Jet Direct prints server boxes and Cable testing
Install and configure I/O boards Mono / EGA, VGA and SVGA Video Cards IDE and SCSI Hard Drives, Network Interface Cards CD-ROMs, Fax/Modems and Tape Backups
Install and configure MS-DOS 6.22, Windows 95/98/00, Windows NT 4.0, Install and troubleshot Office 95/97/00 Suites

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