Microsoft Unified Communication Consultant Resume
Fleming Island, FL
SUMMARY:
A Seasoned enterprise messaging engineer specializing in global deployment, transitions, and migrations to the latest messaging platforms. Extensive experience with assessing, designing, implementing, configuring and troubleshooting Microsoft Exchange, Lync and Active Directory projects ranging from several 100 to over 100,000 users. An analytical thinker, adept problem solver, with over a decade of in - depth hands on experience tackling some of the most complex and challenging messaging environments. Possesses excellent communication and reporting skills, with an uncanny ability to work cohesively in a team dynamics or as an individual contributor.
TECHNICAL COMPETENCIES:
Exchange 2013/2010/2007/2003 Lync 2013/2010 Office 365 ADFS DirSync Quest Migration Manager (QMM)
SCOM Database Availability Group (DAG) Load Balancers UAG ActiveSync Blackberry Enterprise Server (BES)
Symantec Enterprise Vault Active Directory Hyper - V DNS Cisco IronPort AirWatch Server 2012/2008 R2/2003
PowerShell McAfee Group shield RPC/ MAPI HTTP Cisco PIX Proof point Outlook 2013/2010/2007/2003
WORK EXPERIENCE:
Confidential, Fleming Island, FL
Microsoft Unified Communication Consultant
Responsibilities:
- Focus on helping organizations manage, expand, and optimize their Microsoft infrastructure.
- Primarily assist organizations in upgrading to the current Active Directory and Exchange versions; allowing them to reduce cost and complexity in their environment while providing improved authentication and messaging services to their user and applications.
- Manage all aspects of projects, including project plans, scheduling, and task management from the planning and design stages to the documentation,, and transition stages.
- Manage small to over 30,000+ seat Microsoft Active Directory and Exchange migration projects
- Create detailed planning, procedures, as built, and documentation
- Develop custom solutions to increase automation and efficiency
- Design and carry out greenfield deployments, cross-forest migrations, data center consolidations, organization consolidations, organizations disjunctions, identify management, and directory synchronization projects
- Migrated and thoroughly documented the procedures to migrate from various environments to the latest version of Active Directory, Exchange, and Windows.
- Worked with most versions of Exchange and NetApp, EMC, EqualLogic, Data Domain, VMWare, Hyper-V, BlackBerry, iPhone, ActiveSync, Riverbed, F5, Kemp, SCOM, AirWatch and other enterprise technologies
- Modified scripts to automate the process of executing inter-org migrations to Exchange 2010 and 2013
- Beta testing of newer versions of Exchange
Confidential, Jersey City, NJ
Microsoft Exchange Architect
Responsibilities:
- Greenfield deployment of a highly available and site resilient hybrid messaging solution utilizing Exchange 2013 on premise and Office 365 cloud based solution and migration of users from Smarter Mail messaging platform, to the newly deployed hybrid Exchange 2013 environment.
- Created product requirements, specification documents, and roadmaps
- Performed an evaluation & assessment of the existing Messaging infrastructure
- Responsible for architecture and design of Exchange 2013 Infrastructure
- Subject matter expert for Exchange, for the entire organization.
- Managed storage and server sizing and planning tools
- Managed Microsoft Active Directory and Exchange migration
- Created detailed infrastructure assessment, transition planning, and operational procedures documentation
- Built out the new Exchange servers as identified in the solution design
- Managed the onboarding process of users to Office 365
- Developed custom solution to increase automation and efficiency
Confidential, Dallas, TX
Microsoft Exchange Engineer
Responsibilities:
- Responsible for architecture and design of Exchange 2010 Infrastructure
- Subject matter expert for AD, Exchange, Lync for the entire organization.
- Managed storage and server sizing and planning tools
- Provided an expert level review and validation of server and storage requirements
- Performed an evaluation & assessment of the existing Exchange infrastructure
- Created POC for Exchange 2013 and Lync 2013
- Ran the Exchange Pre-Deployment Analyzer and remediated any identified issues in the Legacy Environment
- Deployed Exchange 2013 Database Availability Group (DAG) in POC environment for JetStressing.
- Lync 2013 Pool-Paring for disaster recovery scenario
- Deployed Group Chat server for Lync 2013
- Built out the new Exchange servers as identified in the solution design
- Redirected mail-flow from the Cisco Iron ports, SharePoint, UM8700 and 3C devices to point to the new Exchange 2010 /HUB Transport servers with redundancies to prevent a Single Point Of Failure
- Maintained co-existence between the legacy platform and the newly deployed Exchange 2010 farm
- Built new mailbox and public folder databases per the solution design and configured the DAG needed for 20,000K users
- Assisted with the installation and configuration of F5 Load Balancers to replace the UAG implementation
- Activated the Pilot Migration of user mailboxes from the Exchange 2003 environment to the new Exchange 2010 environment
- Supported with Building out SAN storage system
- Monitored Quest Migration Manager for Exchange (QMM)
- Implemented ActiveSync integration with AirWatch
Confidential, Jacksonville, FL
Microsoft Messaging Engineer
Responsibilities:
- Responsible for architecture and design of Exchange 2013 Infrastructure
- Worked with customer, to determine the product requirements for AD, Exchange, and Lync
- Created product requirements, specification documents, and roadmaps
- Performed an evaluation & assessment of the existing Exchange infrastructure
- Defined Exchange 2013 architecture with High Availability and performed a scoping of existing users
- Utilized virtualization technologies for the messaging migration on VMware
- Automated Iron port SMTP Gateway Solutions to route corporate messages to and from the Edge Transport Server before getting to its destination
- Configured Autodiscover redirection
- Configured a Disaster Recovery Solution using Microsoft DPM 2010
- Successfully performed rationalization on the server placement across locations based on the number of users, network connectivity and client bandwidth utilization
- Configured multiple connectors to be used for Directory Synchronization during co-existence
- Developed Failure Mode and effects analysis for the migration process
- Subject matter expert for AD, Exchange, Lync for the entire organization.
- Managed storage and server sizing and planning tools
- Provided an expert level review and validation of server and storage requirements
- Performed an evaluation & assessment of the existing Exchange infrastructure
- Created POC for Exchange 2013 and Lync 2013
- Ran the Exchange Pre-Deployment Analyzer and remediated any identified issues in the Legacy Environment
- Deployed Exchange 2013 Database Availability Group (DAG) in POC environment for JetStressing.
- Lync 2013 Pool-Paring for disaster recovery scenario
Confidential, Jacksonville, FL
Microsoft Exchange Engineer
Responsibilities:
- Exchange migration and consolidation of 10000 mailboxes and 9 TB of data.
- Environment included the implementation of DAG on VMware virtual machines and NetApp SAN
- Responsible for architecture and design of Exchange 2010 Infrastructure
- Worked with customer to determine the product requirements for AD, Exchange, and Lync
- Created product requirements, specification documents, and roadmaps
- Performed an evaluation & assessment of the existing Exchange infrastructure
- Defined Exchange 2010 architecture with High Availability and performed a scoping of all existing 5,800 users
- Utilized virtualization technologies for the messaging migration on VMware
- Automated Iron port SMTP Gateway Solutions to route corporate messages to and from the Edge Transport Server before getting to its destination
- Configured a Disaster Recovery Solution using Microsoft DPM 2010
- Successfully performed rationalization on the server placement across locations based on the number of users, network connectivity and client bandwidth utilization
- Configured multiple connectors to be used for Directory Synchronization during co-existence
- Developed Failure Mode and effect analysis for the migration process
- Designed Lync 2010 High Availability by the use multiple server s and Citrix Netscaler Load Balancer
- Worked with customers, prospects, and sales to determine the product requirements for AD, Exchange, and Lync
- Created POC for Exchange 2010 and Lync 2010
- Ran the Exchange Pre-Deployment Analyzer and remediated any identified issues in the Legacy Environment
Confidential, Jacksonville, FL
Senior Network Technician
Responsibilities:
- Ensured there was proper phone coverage for the multiple Microsoft based products we supported.
- Responsible for inventory tracking and life cycle assessment of all network hardware and software assets
- Assisted with the evaluation, recommendation, configuration, implementation, maintenance and support of all hardware and software, including routers, switches, personal computers and printers
- Provided technical support for all desktop computers
- Troubleshot various layer 1, 2, 3 and 4 LAN/WAN connectivity issues in a Cisco environment
- Responsible for User Account Management in Active Directory
- Microsoft Exchange support
- Created product requirements, specification documents
- Managed the information portal and product management’s requirements tracking system