PROFESSIONAL SUMMARY:

• Experience and strong skills in Application Support, Systems Support / Administration. Self - motivated, proven reliability, skilled and organized work standards, clear oral and written communication, and efficient resolving problems.
• Professional experience in the following languages: PERL, Bash, Ksh.
• Familiarity with data processing, including analysis of XML schema in order to troubleshoot data ingestion processes.
• Administration on Solaris, SCO Unix, AIX, HP-UX, and Red Hat/CentOS Linux Systems
• Administration on iPlanet/Sun One, Apache Tomcat, BEA Weblogic, ATG Dynamo
• Proficiency with configuration and maintenance of DNS, DHCP, SMTP, and networking with TCP/IP.
• Familiarity and troubleshooting of SQL back ends for Java-based server applications, including SQL queries, patch application, backups, and maintenance.
• Familiarity with basic network analysis and troubleshooting.
• Capable documentation writer able to provide clear directions for users Confidential various technical levels.
• Familiarity with the following programming tools: Eclipse, CVS, MKS.
• Experience troubleshooting connectivity issues for clients on Cable and internet mediums (e.g. dialup and broadband)
• Experience providing user support via forums, ticket systems, and phone.

TECHNICAL EXPERIENCE:

Programming Languages: Shell Scripting, PERL, PHP, SQL

Software/Databases: Web Sphere Server, Oracle, Sonus Media Gateway, Blue Coat Proxy Server, F5 Load Balancer, ATG Dynamo 5.1/6.0/6.1 e-commerce application, Sun One/iPlanet Web Servers, Apache Web Server, BMC Remedy, iPhrase Search, Core Metrics, Micro Strategy, MYSQL database, SQL database, Print servers, MS Office, Netcool, VMware Vsphere

Operating Systems: Solaris, SCO UNIX, Solaris, AIX, HP-UX, Red Hat Enterprise Linux

Hardware: Foundry Switches, Cisco Switches, Nortel Switches, Sonus Media Gateway

Networking: DNS, DHCP, SMTP, TCP/IP, Cisco network

Web Applications: Apache Web Servers, JBoss Server, Internet Information Server(IIS) WebLogic Application, ATG Dynamo Application

PROFESSIONAL EXPERIENCE:

Confidential

Linux Administration/Support

Responsibilities:

• Red Hat Enterprise Linux administration/Installation
• Write, maintain and update shell scripts
• Install and Configure middleware applications
• JBoss administration/Application Support
• IBM FileNet Support
• VMware vSphere Administration

Technologies: Red Hat Enterprise Linux, JBossAS 5&6, IBM FileNet, VMware vSphere

Confidential

UNIX Administration/Support

Responsibilities:

• Solaris/Linux administration
• Write, maintain and update shell scripts
• Install and Configure middleware applications
• Software Licensing Management

Technologies: Sun Solaris, Red Hat, Oracle, MySql, JBoss, Windows Server 2000,2003,2008 Support, Tumbleweed File Transfer

Confidential

UNIX Administration/Support

Responsibilities:

• Solaris/Linux administration
• Write, maintain and update shell scripts
• Install and Configure middleware applications
• Software Licensing Management

Technologies: Sun Solaris, Red Hat, Oracle, MySql, JBoss, Windows Server 2000,2003,2008 Support, Tumbleweed File Transfer

Confidential

UNIX Administration/Support/Middleware Support

Responsibilities:

• AIX/Linux administration support
• Extensive writing, updating shell scripts for a variety of tasks.
• Install and Configure middleware applications
• Update/patch systems/applications as needed
• Worked with other team members providing administration and support for applications

Technologies: AIX, Red Hat, BMC Remedy, Web Sphere, Oracle, JBoss, IBM FileNet

Confidential, Irving, Texas

UNIX Support

Responsibilities:

• Daily Sonus support for mobile network applications.
• UNIX team Lead/support
• Write, maintain and update shell scripts for a variety of tasks.
• Team lead for tools used within team for daily monitoring of network

Technologies: Sun Solaris, Red Hat, Apache server, Sonus Media Gateway, BMC Remedy, Netcool

Confidential, Bridgeton, Missouri

Applications Support/UNIX Administration Support

Responsibilities:

• Tier Two support for wide variety of middleware applications.
• Solaris/Linux administration support
• Foundry and Cisco network administration/support
• Maintained, write and updated shell scripts to perform a variety of tasks.
• Maintained, monitored IP pool.

Technologies: Sun Solaris, Red Hat, Apache server, Sonus Media Gateway, BMC Remedy, Netcool

Confidential, St. Louis, MO

Applications Support/UNIX Administration

Responsibilities:

• Configuration and maintenance of WebLogic application. Apache web servers and Blue Coat Proxy Server.
• Responsible for the build, deployment, administration and maintenance of all Unix servers, as well as the supporting network infrastructure.
• Designed and Coordinate set up to the TCP/IP based local area network in production environment.
• Maintains system’s health, support for installation, upgrade and maintenance of Solaris, Linux, HP Unix, and various vendor’s networking appliances such as routers and switches.
• Built new application and web servers
• Updates/Entries in Blue Coat proxy server.
• Creating and extending large file systems for Applications using Veritas Volume Manager, Veritas File System.
• 24/7 Production Support
• Maintained, wrote and updated shell and PERL scripts to perform a variety of tasks.
• Blue Coat Proxy
• F5 Load Balancer.

Technologies: Apache web servers, WebLogic application, Blue Coat Proxy Server, TCP/IP, Sun Solaris, Linux, HP UNIX, F5 Load Balancer, Shell/PERL scripts

Confidential, Irving, Texas

Applications Support/UNIX Administration

Responsibilities:

• Worked on project accounts for Blockbuster, Avis/Budget, Qwest and others as consultant for IBM Content Middleware Web Enablement division.
• Sole Unix administrator responsible for hardware and software support of Sun Solaris and Red Hat Enterprise Linux servers, as well as the supporting network infrastructure.
• Built new application and web servers
• 24/7 Production Support, carried pager with on call rotation.
• Updated/patched existing servers
• Worked with Weblogic, Sun One/iPlanet, Red Hat, and Apache servers.
• Performed diagnostics to resolve various software and hardware issues including TCP/IP network related issues.
• Maintained, wrote and updated scripts to perform a variety of tasks.
• Updated Code for Blockbuster, Avis/Budget.
• Creating and extending large file systems for Applications using Veritas Volume Manager, Veritas File System.
• Wrote Shell Scripts to update Password file.
• Patched/Updated Sun One, Weblogic, Red Hat and Apache server.

Technologies: Sun One/iPlanet, Red Hat, Apache servers, TCP/IP, Sun One, Weblogic, Red Hat, Apache server

Confidential, Irving, Texas

Senior Applications Support/UNIX Administration

Responsibilities:

• Configuration and maintenance of ATG Dynamo 5.1/6.0/6.1 e-commerce application and Sun One/iPlanet web servers.
• Sole Unix administrator responsible for hardware and software support of Sun Solaris and Red Hat Enterprise Linux servers, as well as the supporting network infrastructure.
• Built/configured new application and web servers.
• Worked with other team members providing administration and support for a number of applications such as iPhrase Search, Core Metrics, Micro Strategy, SQL database and Informatica to name a few.
• Creating and extending large file systems for Applications using Veritas Volume Manager, Veritas File System.
• 24/7 Production Support, carried pager with on call rotation
• Duties also included writing numerous shell/PERL scripts for automation or repeated tasks.
• Worked very closely with both UNIX and Windows system administration and networking teams implementing new hardware and resolving issues.
• Supported all server level backups and responsible for troubleshooting, documenting and addressing all backup failures.
• Installation/Administration of TCP/IP, DNS, Send mail and Print servers as per the requirement.
• LAN and router configuration support as needed, as well as network connectivity troubleshooting and problem resolution.
• Configuration management of source code used for e-commerce site. (This included working closely with developers and Quality Assurance testing for code builds needed.)
• Managed all domain names and security s including purchase of new domains.
• Managed total setup of all new web server applications.
• Setup domains/ip addresses for new web sites.
• PERL and Shell scripting
• Update and new SED/AWK
• Worked with system administrators setting up DNSBind.
• F5 Load Balancer.

Technologies: ATG Dynamo 5.1/6.0/6.1 e-commerce application, Sun One/iPlanet web servers, iPhrase Search, Core Metrics, Micro Strategy, SQL database, Shell/PERL scripts, TCP/IP, DNS, Print servers, DNS, IIS, JBoss, MKS Integrity, CVS

Confidential, Irving, Texas

Applications Support/Unix Administration

Responsibilities:

• Duties included support for all online web sites as well upgrade and configuration on new technologies.
• Full life cycle of upgrading ATG Dynamo application and iPlanet/Sun one web server upgrade.
• 24/7 Production Support, carried pager with on call rotation.
• Setup new domains/ip address for new web sites.
• PERL and Shell scripting.
• F5 Load Balancer.

Technologies: PERL, Shell scripting, iPlanet/Sun, Web server

Confidential, Dallas, Texas

System Administration/Application Support

Responsibilities:

• Duties included working with a team performing systems administration tasks (Solaris/Linux) and application support.
• 24/7 Production Support with on call rotation
• Assigned to support teams working with e-commerce (Broad Vision) for company web site.
• Wrote scripts (PERL/Shell Scripts) for a variety of tasks.
• Team lead on upgrade e-commerce Broad Vision application from version 4.1 to 5.5.
• Setup new web and application servers.
• PERL and Shell scripting.
• LDAP.

Technologies: Solaris/Linux, PERL/Shell Scripts