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Network Engineer Resume Profile

QUALIFICATIONS PROFILE

  • Demonstrated success managing small to large networks, diagnosing and resolving network issues in a timely manner.
  • Excellent interpersonal, communication, and organizational skills.
  • Proven experience working in deadline-oriented, fast-paced environments.
  • Fourteen years of Information Technology experience in various support positions, with excellent ability to diagnose all levels of trouble tickets.

PROFESSIONAL EXPERIENCE

Confidential

Network Engineer

  • Provide daily support for United Technologies' corporate network
  • Manage Layer 2 and Layer 3 hardware installations to keep in compliance with 5-year refresh cycle schedule
  • Plan, schedule and execute network project implementations at all UTC Corporate sites

Confidential

Network Engineer

  • Successfully managed a large-scale edge switch upgrade project, consisting of 50 network closets with Cisco 3750 switch stacks and Cisco 4500 switches/routers. Project completed 3 months ahead of schedule.
  • Provide daily network support for 5000 internal employees across a myriad of hardware systems for the Hartford Healthcare system, including Hartford Hospital, The Hospital of Central CT, Backus, and Midstate.
  • Research, plan, and implement new network hardware throughout Hartford Healthcare and its affiliate hospitals including routing, switching, and IP phone equipment and their related fiber and copper cabling.
  • Oversee network equipment upgrades including IOS and configuration changes.
  • Manage Enterprise Intrusion Detection Systems on Cisco ASA and Checkpoint firewall platforms.

Confidential

Desktop Engineer

  • Provide daily senior-level support for internal employees across all desktop PC platforms.
  • Manage projects for new software and hardware deployments, as well as other senior-level tasks such as AD administration.

Confidential

Information Systems Specialist

  • Provision computers by installing and configuring multiple applications, maintaining systems to IS standards, and installing computer equipment in users' offices.
  • Respond to daily user requests for hardware and software support.

Confidential

Computer Systems Specialist

  • Setup, configure, and distribute new hardware to end-users on both laptop and desktop PC's, and provide daily support and training for all hardware and software systems.
  • Perform the duties of the Network Administrator, including user and email account management, backup management, and network upgrades.

Confidential

Desktop Support Engineer

  • Provide daily user, network, and PC support.
  • Perform daily System Administration duties, including backup management, Exchange and AD account maintenance.

TECHNICAL SKILLS

  • Cisco and Nortel VPN solutions
  • VoIP, LAN/WAN technologies
  • RIP, EIGRP, OSPF and BGP routing
  • Cisco 1800, 2800, 3750, ASR1001, 2800, 4500, 7000, 7200-series routers
  • Cisco 2950/2960, 3560, 3750, 4500, 6500-series switches
  • Nexus 5020 fabric extenders
  • VCE VBlock 1000v, 3560, and 5k network component management and upgrades
  • Cisco ACE 4710 load balancing, Citrix Netscaler load balancing
  • Cisco ASA 5520 and Checkpoint firewall management, McAfee IDS
  • Cisco WCS/NCS and Juniper Ringmaster wireless management
  • Cisco ACS, Cisco NAC
  • Proficient with software tools such as Scrutinizer Netflow, BMC Remedy, VMware, Linux
  • Microsoft Active Directory management and Group Policy
  • Veritas/Symantec Backup management
  • Websense Proxy management

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