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System Analyst Resume Profile

Objective:

Sr. System Analyst /Eng MCSE, CCA

Professional Attributes:

  • Working experience in windows NT/ 2000/2003/2008 Servers, Enterprise Servers, Advanced servers, 2000 Workstations, window XP pro, Vista Enter , Active Directory, Exchange 2003/2007.
  • Working experience Microsoft exchange configured and implemented servers and users setups
  • Working knowledge of Cisco products switches, routers installations and configuration. Studying towards attaining CCNA.
  • Working experience .NET Enterprise Servers , Application Center 2000, Host Integration Server 2000, Internet security and Acceleration. Citrix Metaframe Presentation server running on Terminal servers. Data disaster recovery and management. HPCOMPAQ, IBM and DELL Servers.
  • Working knowledge of Intranet and Extranet Protocols TCP/IP, IPX/SPX, IEEE 802 Series, ISDN, Frame Relay, T1, X.25, security software and hardware.
  • Working knowledge with MS-Office, XP, MS-Windows XP, Manage Exec, Arc Serve IT, Actuate Reporting Server, Netback Up, SAN storage, Firewalls, Data Centers Operations.

Employment History:

Confidential

  • Provide 3rd tier support for advanced technical problems as escalated from the IT Help Desk .
  • Administrating the Blackberry Enterprise Server Setting up user and supporting end users with technical issues.
  • Supporting and maintaining the window ADS,2003, 2008 Exchange 2003,2007 environment in a multi server environment Plus Quest Active Roles.
  • Administration and Supported GOA Domain Admin with client issues regarding Accounts, Folders, Permissions and rights
  • Administration and Supported Exchange Server 2003, Email, AntiSpam, Antivirus, Mail Filter appliances.
  • Perform problem resolution for issues related to Exchange / AD Domain Admin.
  • Have and continuing working experience in Government of Alberta domain Environment

Confidential

  • Ensuring all Government Exchange servers are continually monitored for performance, capacity, security, and are backed up to ensure maximum reliability for the IT infrastructure
  • Working with client to resolve their issues through Remedy ticket system ITSM .
  • Supporting and maintaining the window's servers 2000/2003, ADS, Exchange 2000/2003 environment in a multi server environment.
  • Administration and Supported GOA Domain Exchange, AntiSpam, Antivirus, Mail Filter appliances.
  • Working with and continuing supporting Enterprise Vault, Ms Live Communication, Ms.OCS
  • Have and continuing working experience in GOA domain Environment.

Confidential

  • Implemented project for Server Team environment with more then 200 servers with diff apps
  • Installed, Configured, Support and maintain the widow's servers 2000/2003, ADS, Exchange 2000/2003 environment in a multi server environment, VMware ESX Server.
  • Working with client to resolve their server and Exchange issues in the Remedy system.
  • Provide systems administration and server support for the Windows environment.
  • Perform problem diagnosis, troubleshoot, and manage through to resolution, hardware and software problems Provide day-to-day support of servers and associated system software
  • Installing, Configuring, and Resolving HP Servers hardware and software issues.
  • Have good knowledge on VoIP security, Checkpoint Firewalls Technologies, Application/Multi Layer Firewalls concept, Intrusion Prevention Systems

Lead Sr. Systems Analyst / Net Eng

Confidential

  • Provided system administrating and supporting Windows 2000/2003 Servers and Windows 2000, XP, Vista workstations per Microsoft best practices.
  • Advised Client on stable and reliable hardware/software for mission critical application with minimum down time and business interruptions.
  • Support and maintain the Exchange 2000/2003 environment in a multi server environment.
  • Identifying opportunities for improvement to both Server and Desktop infrastructure.
  • Create business solutions that work for client by transforming their business needs into solutions
  • Provided leadership with the Server and desktop technical management.
  • Develop and maintain a Documentation Library of all processes and procedures associated with maintaining a corporate IT environment including Patch Management, Workstation and Server imaging and management, Business Desktop Deployment, Server and Workstation maintenance procedures.
  • Assist Onsite team in resolving hardware and software issues.
  • Troubleshooting to determine/resolve the cause of many hardware or system software malfunctions at the desktop and server levels.
  • Manage the procurement and deployment of hardware such as Servers, printers, software, Desktop, laptops, projectors and personal data devices wireless technologies.

Sr. System Analyst / Server Consultant

Confidential

  • Sr. Windows 2003 Analyst Advised client on cost effective way to implement mission critic applications on an existing or new servers.
  • Working on client migration project for windows servers and users
  • Provided security as an email and domain administrator for multiple several ministries
  • Conducted Exchange email administration activities, such as creating and deleting email accounts and distribution lists. Created personal and shared directories and security groups
  • Have good knowledge on VoIP security, Checkpoint Firewalls Technologies, Application/Multi Layer Firewalls concept, Intrusion Prevention Systems.
  • Provided technical analyses on Win 2003 Servers, Windows Security Software Applications, etc.
  • Worked on projects: UserID and mail migration securing root shares and subfolders. Ministry reshuffle project. Maintain standards of the GOA Exchange environment.
  • Worked with IT Representatives of different ministries to handle customer requests.
  • Working with client to resolve their server and Exchange issues in the Remedy system.
  • Coordinated, managed work generated by Client service requests.
  • Worked on Client projects that require LAN changes.
  • Sr. System Technologist/Eng Confidential
  • Certified to test, Inspect and collect wireless network products for Performance Analysis.
  • Trained new employees how to Analyze, test and Troubleshoot wireless network products.
  • Enjoyed working alone in a team oriented environment.
  • Certified wireless products CDMA after testing for the customer power functional test .

Lead Sr. System Analyst /Eng

Confidential

  • Instructed clients regarding their network short and long term strategic planning.
  • Advised Clients on stable and reliable hardware/software for mission critical application with minimum down time and business interruptions. Established Best practices itil for clients
  • Support and maintain the widows servers 2000/2003,Active Directory, IIS environments in a multi server environment
  • Sr. Windows 2003 Analyst Advised client on cost effective way to implement mission critic applications on an existing or new servers
  • install, configure, secure, maintain and manage HP Proliant Server 2000/2003 7 x 24 x 365 support of the infrastructure Weekend and ONCall .

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