Qualifications

• A highly-skilled, certified Systems Engineer with 18 years experience including:
• Skill in compliance with 'Five Nines' and better Service Level Agreements in multiple environments comprising more than 1,000 servers.
• Responsibility for regulatory compliance, security and change control in all aspects of Windows environments.
• Consolidation of multiple separate Active Directory domains and forests into single forests and domains.
• Extensive hands-on experience as a systems engineer, MCSE:Security - 2003 certified.
• Planning and configuration for highly redundant Windows 2012, 2008, 2003 and 2000 server networks.
• Implementation of PKI and HSPD-12 standards and environments.
• Developing Active Directory environments designed to protect personally identifiable information, financial transactions, HIPPA-protected information, and other forms of highly sensitive data.
• Comfortable with Windows both in a single OS shop and as part of a Multi-OS environment.
• Design of secure Cloud and on-premises environments for federated identities.
• Migration planning and design of Microsoft Exchange 2007 and 2010.
• Managing Windows Cluster Design and implementation.
• Planning and designing SAN and NAS storage systems.
• Business case presentation of designs to all levels of management, including CEOs and Boards of Directors.
• Managing project timelines and teams for large-scale implementation efforts.

Experience

Confidential

• Conduct research into extending Active Directory features and functionality across a multi-platform environment.
• Advise on methods and feasibility of migrating on-premises applications to Cloud providers Azure and AWS
• Designed new Active Directory infrastructure to facilitate use of Federated Identities, both as a consumer and provider of Federated services.

Confidential

• Serve as senior subject matter expert advising the Food and Drug Administration and the U.S. Department of Labor on their Active Directory infrastructure migrations from multiple domains to single forest Active Directory 2012 domains.
• Provide secure authentication via HSPD-12 PIV or CAC card services for Active Directory users. Took HSPD-12 card authentication from under 10 to over 98 of non-service account logins in a 12-month period.
• Administer centralized logon script providing drive mapping and logon verification and recording for over 20,000 users. Consumers of this data include the FDA's cyber security department and auditors.
• Integrate Active Directory authentication with other third party and internally developed applications used by FDA users.
• Create and modify multiple GPOs to provide global security and other administrative settings for more than 20,000 workstations in Washington, DC and field offices.
• Design Active Directory replication topology for multi-site network.
• Participate in FDA's change control processes, presenting items for change and providing input on behalf of Active Directory team to Change Control Board.
• Represented FDA during Microsoft Health Check of Active Directory and Exchange Environments.
• Played a key role in Acentia proposal development activities.

Confidential

• Served as a senior member of Verizon's Integrated Service Desk Team, providing complete network services for federal and state government clients requiring management of complex high-security network systems storing large amounts of sensitive data.
• Deployed PKI infrastructure for Verizon clients using Active Directory and HSPD-12.
• Advised clients on optimum system structures and assisted in technical development. Played a key role in onboarding new clients and managing long-term relationships.
• Manage and maintain Verizon's customers' highly redundant Exchange 2007 and 2010 Systems. Plan future expansion of supported Exchange environments.
• Created documentation of system infrastructures.
• Monitored and maintained system performance for multiple clients, ensuring compliance with Service Level Agreements and other client requirements.
• Troubleshot and provided rapid response to system irregularities and problems.
• Served as mentor and instructor to junior-level team members.

Confidential

• Served as senior member of Symantec's Norton Online Backup team.
• Implemented new Active Directory based PKI infrastructure for authentication of users and machines.
• Planned migration of multiple separate Active Directory domains into a single domain structure.
• Created migration plan for over 85Tb of data owned by over 12 million individual customers.
• Ensured compliance with Credit Card Industry standards for collection, separation and retention of customer data.
• Designed Windows Database clusters in conjunction with software developers to ensure smooth migration from existing environment to newly created environment.
• Researched, planned, tested and implemented Windows 2008 GPOs and groups, both for users and machines.
• Simulated environments and deployments of company products in VMWare.

Confidential

• Acted as Windows 2003 and 2008 Active Directory subject matter expert for multi-national software development company with extensive federal contracts.
• Documented new procedures for domestic and foreign use.
• Performed extensive compliance and audit procedures for secure systems for collecting highly sensitive information.
• Simulated environments and deployments of company products in VMWare.

Confidential

• Served as Active Directory subject matter expert for a 500-user, 500-server merchant bank.
• Supervised 7-person engineering team.
• Managed change control system.
• Redesigned multiple domain Active Directory and PKI infrastructure over international banking MPLS cloud.
• Architected new remote control system for new and existing physical and virtual servers.
• Diagnosed and led cleanup of multiple legacy Active Directory issues, making revisions to ensure compliance with Microsoft best practices. Reduced outages from 2-3 per week to zero.
• Authored full plan for migration from Exchange 2003 to Exchange 2007, with an optional plan for migration to Exchange 2010.
• Confidential
• Provided Active Directory subject matter expertise for a 5,000-user, worldwide management consulting company.
• Held primary responsibility for an International Active Directory and Exchange 2003 multi-domain, multi-site environment.
• Served as lead engineer for Windows deployments.
• Led amalgamation and migration of Active Directory domains from companies purchased by ICF.
• Designed new Active Directory forest in preparation for Windows 2008 migration of all servers.
• Oversaw capacity planning for Exchange 2007 migration.

Confidential

• Served as Windows subject matter expert at one of the world's most secure fully managed hosting facilities.
• Held ultimate responsibly for all Windows projects and systems, both customer and internal, over 100 separate environments.
• Provided support at all levels to internal operations, customers, and sales.
• Created procedures, change control and documentation to assure 99.999 or better availability.
• Designed and managed early HSPD-12 deployments during testing and production phases.
• Consulted directly with customers during the sales process to conduct a comprehensive needs assessment and ensure that environments would perform as required.
• Developed large scale Active Directory designs for multiple data center deployments.
• Served as primary Windows security expert, authoring security procedures and educating customers and internal staff on industry- and environment-specific best practices via documentation and personal presentations.
• Worked with multiple customers on mission-critical IIS front-end environments.
• Designed high availability highly secure Windows systems using clustered servers and SANs. Environments supported Exchange 2003, SQL 2005, and custom applications.
• Architected virtualized server and application environments with VMWare and Citrix Presentation Server, for both new applications and conversion of existing environments.
• Implemented new automated machine build procedures that reduced lead times by more than 65 and reduced human error during installation to zero by replacing all interaction with automation and administrative scripting.
• Ensured compliance with HIPAA, Sarbanes-Oxley, Systrust, Cybertrust, UK DPA, and US Government Agency requirements for multiple clients.

Confidential

• Managed technical operations for software development company.
• Moved Company core focus from break/fix and AutoCAD training to custom Web-based collaboration tools.
• Served as primary designer, analyst and project manager for development of company's two primary products, from initial concept to delivery acceptance testing.
• Supervised a staff of 15, including software developers and hardware technicians
• Produced cost analyses before submitting fixed price bids for competitive tender projects.
• Provided hands-on management of network systems, including Windows 2003 Server, MS CRM, Share Point, Exchange 2003 and Project server.
• Successfully specified and delivered real time voting system for live television use.

Confidential

• Provided third-line support of Windows 2000, NT and Netware 5.1 network.
• Designed new purchasing and bid coordination methodology that reduced the Society's IT expenditure by 35 while maintaining the original equipment replacement schedule.
• Supervised development of specialist finance and fundraising data transfer applications.
• Managed projects for new and replacement finance and fundraising software.
• Monitored service levels using Heat Helpdesk software.

Confidential

• Performed system integration duties on a diverse range of client projects.
• Planned and executed projects as team lead, team member and sole consultant.
• Implemented large Windows 2000 SAN. Wrote and presented proposals, systems analysis, and documentation to clients.
• Migrated systems to Windows 2000.
• Planned, tested and executed disaster recovery scenarios.
• Achieved more than 115 of target for billable hours two quarters running.
• Constructed Exchange 2000 single and multi-site organizations.

Confidential

• Supported multiple clients in PC/network break/fix.
• Managed staff of 11 technicians.
• Maintained clients' existing systems and performed migrations to new/updated systems.
• Liaised with other vendors and consultants to provide appropriate technology solutions.

Confidential

• Supervised 8-person MIS staff.
• Migrated systems to Windows NT 4.0.
• Designed training program for new employees on computer usage.
• Authored Internet and computer usage policies.