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Systems Administrator Resume Profile

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Summary

IT professional with several years of experience in a variety of platforms, hardware, with demonstrated results individually and as a team member.

Skills

  • IT Purchasing
  • Multi Operating System Experience - Microsoft Windows, Linux, and OSX
  • Desktop Administration/ Support
  • Active Directory and Exchange Management
  • Microsoft Office Suite, Google Docs
  • Application Support
  • NetApp Storage/Administration/ SAN
  • DoD, TCP/IP, DNS
  • Networking Operations, Troubleshooting, Root Cause Analysis
  • Cloud Computing and Virtualization ESX
  • Building Servers and running VMware, HyperV, and Virtual Box
  • Hardware Information Services Support and Repair
  • Computer Imaging/ Migration
  • Excellent Customer Service with experience in multiple ticketing environments
  • Printer Maintenance Support and Repair

Professional Experience

Confidential

IT Consultant

  • Provided IT support including Networking, security, LAN setting to a variety of clients
  • Removed Adware, Malware, and Spyware from infected systems
  • Designed, Upgraded, Repaired, and Built PC's for customers
  • Provided Professional opinions and recommendations for customer solutions

Confidential

Network Engineer

  • IT Purchasing
  • Managed multi-company domains
  • Deployed Windows 2008 R2 Severs
  • Managed and Administered Exchange Servers
  • Managed Barracuda Anti-Virus Server
  • Managed associates with Active Directory
  • Built and Deployed VM's for associates
  • Built and configured Servers and Switches
  • Built and Deployed WSUS for company network
  • 24/7 support as needed

Confidential

  • Responsible for support and maintenance of Kroger Intranet applications
  • IBM WebSphere Application Server administration
  • Managed content with WCM for Intranet applications
  • Involvement in the waterfall approach for application releases
  • Twitter Bootstrap Eclipse Spring STS development
  • Wrote shell scripts to automate tasks
  • Performance monitoring with Application Dynamics
  • Application support including participation 24 x 7 on-call rotation
  • Acting in the capacity of an application analyst, interfacing between the business and IT
  • Serviced tickets in VMware Service Manager

Confidential

Co-op / E-commerce Developer

  • Delivered Pivot tables for JIRA Ticketing and bug reporting software
  • Built and configured a Web Server and MediaWiki for team documentation
  • Reverse engineered/rebuilt the teams development environment
  • Configured a Web Crawler for search engine optimization
  • Developed in SVN, Websphere, Java, JavaScript, GWT, HTML5
  • Fixed CSS issues on several supported brands within HSNi
  • Wrote shell scripts and ANT scripts to that built and deployed internal version info pages
  • Learned complex recursive hierarchical DB2 queries

Confidential

Systems Administrator

  • Installed and configured an entire network of hardware and software
  • Installed Servers, desktops, laptops, projectors, smartboards, LCD TV's
  • Installed and configured NetApp system manager on Windows Server 2008 R2
  • Configured a Windows Update Server, built servers, ran virtual machines
  • Used Sys Prep and Image X to create and deploy custom Windows 7 images via the network

Confidential

ISS Lab Technician

  • Provided Helpdesk support to faculty and students
  • Managed campus printers support and repair
  • Trained and instructed faculty and students on various software
  • Provided Windows, Linux, and OSX support
  • Imaged and migrated Desktops and Laptops to required operating system
  • Oversaw the installation of campus-wide projectors and audio systems
  • Provided outstanding customer support in a timely manner

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