Systems Engineer Resume Profile

SENIOR SYSTEMS ADMINISTRATOR IT Management End-User Support Disaster Recovery

Workflow-focused with 8 years experience in IT systems and server-based computing and client-server engineering
Proven administrator dedicated to improving end-user experiences and integrating VPN enabled Remote Services
Proficient at collaborating with project teams and strategizing with senior management.

TECHNOLOGY SUMMARY

Citrix Presentation Server

McAfee Antivirus Firewall

Cisco Routing, Systems, Firewalls

Disaster Recovery

VMware, Hyper-V

Microsoft SCCM

Roboscopy

Nortel VPN Extranet Remote Access

VOIP

MS Windows Server 2003-2012R

Wireless 802.11a,b,g,n

Novell Netware

Symantec Antivirus Firewall

TCP/IP, DNS, DHCP

MS Exchange Server 2007, 2010, 2013

IPSentry Network Monitoring Tool

Desktop Authority 9.2

IPass, Citrix, MainFrame, RSA, Remedy

PROFESSIONAL EXPERIENCE

Confidential

Sr. Systems Engineer

Perform Windows Server Administration, Server Build and Configuration Dell IBM , Citrix Presentation Server Support and Configuration, Active Directory AD Design and Administration and Disaster Recovery.
VMware-server virtualization projects, converting old servers to VMware to save space and improve performance
IBM TSM Tivoli Veritas Backup management administration. Setup schedule, tape rotation, client install and troubleshooting all versions stand alone and cluster servers client
MS Clustering build and configure Microsoft Windows enterprise servers to provide fault tolerance to high dependable publishing systems and SAN servers for company's file share and storage
Use IPsentry to monitor disk space, ping, Internet and Intranet servers, routers, modems, databases, services, and event logs and ensure the network runs properly
Run Windows Server Update System WSUS Patching system to manage updates and hotfixes
Network System Security Log Control Monitor Review Servers, VPN, Firewall events logs
Conceive, design, document and support the implementation of complex system architectures
Identify, author, allocate and manage requirements for these systems
Author plans procedures, and support verification and validation of these system requirements.
Perform and support system safety analysis and systems modeling
Define and validate system requirements through system analysis

Confidential

System Administrator

Unitrends DPU backup administration, log control, tape rotation and jobs schedules
Used Iron Mountain to manage records and backup data
Performed Symantec Anti-Virus administration
Executed First Class Mail Server, Postini and Microsoft SUS administration
Performed Network System and Security Log Control Monitor review servers, VPN, firewalls, event logs
Troubleshooting for MS Exchange Server administration and configuration
VMware, server migration from a physical to a virtual environment, upgrades, configuration and implementation

Confidential

Network Operations/OAG Administrator II

Resolved an average of 150 problem tickets and service requests per week
Managed help desk requests by assigning appropriate outside resources and monitored tickets through completion
Performed Win2K/XP, Citrix, Lotus Notes and general network administration, including the creation and maintenance of users, groups and printers
Assured network integrity by granting appropriate file access controls
Troubleshooting for Network Cabling Infrastructure
Configured Cisco Routers and Switches, including routing tables, IP traffic and VLANS
LAN or mid-range system administration duties
Configured hardware/software and other PC and network components and provided a high level of PC and server support