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Systems Engineer Resume Profile

SENIOR SYSTEMS ADMINISTRATOR IT Management End-User Support Disaster Recovery

  • Workflow-focused with 8 years experience in IT systems and server-based computing and client-server engineering
  • Proven administrator dedicated to improving end-user experiences and integrating VPN enabled Remote Services
  • Proficient at collaborating with project teams and strategizing with senior management.

TECHNOLOGY SUMMARY

Citrix Presentation Server

McAfee Antivirus Firewall

Cisco Routing, Systems, Firewalls

Disaster Recovery

VMware, Hyper-V

Microsoft SCCM

Roboscopy

Nortel VPN Extranet Remote Access

VOIP

MS Windows Server 2003-2012R

Wireless 802.11a,b,g,n

Novell Netware

Symantec Antivirus Firewall

TCP/IP, DNS, DHCP

MS Exchange Server 2007, 2010, 2013

IPSentry Network Monitoring Tool

Desktop Authority 9.2

IPass, Citrix, MainFrame, RSA, Remedy

PROFESSIONAL EXPERIENCE

Confidential

Sr. Systems Engineer

  • Perform Windows Server Administration, Server Build and Configuration Dell IBM , Citrix Presentation Server Support and Configuration, Active Directory AD Design and Administration and Disaster Recovery.
  • VMware-server virtualization projects, converting old servers to VMware to save space and improve performance
  • IBM TSM Tivoli Veritas Backup management administration. Setup schedule, tape rotation, client install and troubleshooting all versions stand alone and cluster servers client
  • MS Clustering build and configure Microsoft Windows enterprise servers to provide fault tolerance to high dependable publishing systems and SAN servers for company's file share and storage
  • Use IPsentry to monitor disk space, ping, Internet and Intranet servers, routers, modems, databases, services, and event logs and ensure the network runs properly
  • Run Windows Server Update System WSUS Patching system to manage updates and hotfixes
  • Network System Security Log Control Monitor Review Servers, VPN, Firewall events logs
  • Conceive, design, document and support the implementation of complex system architectures
  • Identify, author, allocate and manage requirements for these systems
  • Author plans procedures, and support verification and validation of these system requirements.
  • Perform and support system safety analysis and systems modeling
  • Define and validate system requirements through system analysis

Confidential

System Administrator

  • Unitrends DPU backup administration, log control, tape rotation and jobs schedules
  • Used Iron Mountain to manage records and backup data
  • Performed Symantec Anti-Virus administration
  • Executed First Class Mail Server, Postini and Microsoft SUS administration
  • Performed Network System and Security Log Control Monitor review servers, VPN, firewalls, event logs
  • Troubleshooting for MS Exchange Server administration and configuration
  • VMware, server migration from a physical to a virtual environment, upgrades, configuration and implementation

Confidential

Network Operations/OAG Administrator II

  • Resolved an average of 150 problem tickets and service requests per week
  • Managed help desk requests by assigning appropriate outside resources and monitored tickets through completion
  • Performed Win2K/XP, Citrix, Lotus Notes and general network administration, including the creation and maintenance of users, groups and printers
  • Assured network integrity by granting appropriate file access controls
  • Troubleshooting for Network Cabling Infrastructure
  • Configured Cisco Routers and Switches, including routing tables, IP traffic and VLANS
  • LAN or mid-range system administration duties
  • Configured hardware/software and other PC and network components and provided a high level of PC and server support

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