SUMMARY OF SKILLS:

• Network and Circuit Engineering: WH Tech Control Migration Project. Load Balancer Integration. Cisco Firewall Integration. Cisco Supervisor Upgrade. Network Wide Encryption Software Upgrade Project. MTU Reconfiguration. MGRE Tunnel Optimization. Server and access switch and router integration. WAN accelerator integration. Operations and Maintenance: Cisco Core access/distribution switch, Load Balancers, Firewalls, Call Manager, Out-Of-Band Management Tool, SolarWinds, Encryption Device, Wireless Lucent PCS CDMA Communications, 5ESS Lucent Switch, Digital Red Switch Network, RF, UHF Satellite Communications, IBM AS/400, IDNX, Timeplex.
• Electronics Technician: Satellite Signal Receivers, Defense Messaging System, Multiplexers, Radio Frequency Distribution System, Satellite Transceivers.

EXPERIENCE:

Confidential

• Assist in implementing advanced security operations tools and solutions including firewall configuration, IDS/IPS and other IT security focused security tools.
• Follow standard practices and procedures to respond appropriately to external and internal threats
• Providing IT security related support for internal customers working on projects
• Provide IT security support during events impacting services
• Identify and troubleshoot recurring issues and escalate these appropriately for full resolution
• Assist team members with project implementation
• Schedules and coordinates installation and maintenance of standard software/hardware on the network and ensures compatibility of all communications hardware/software.
• Perform network troubleshooting to isolate and diagnose IT security problems
• Respond to escalated service requests. Ensure customers receive prompt, accurate and courteous service
• Maintain records of customer interaction and actions taken from escalation to completion of a service request
• Create or assist in creating documented repeatable standards for use by peers
• Follow through with users whose issues are not closed on initial contact, which may include additional communication
• On Call support as needed
• Operation and maintenance of Palo Alto 4000 and Panorama, Checkpoint Dash Board Manager, Fortigate, Cisco ASA/FWSM, McAfee ESM and DNS freebsd.
• Project Manager for the Palo Alto Networks upgrade from PA-4020 to PA-3050 and Panorama from VM to M100. Software upgrade from 5.0 to 6.0.

Confidential

Operation and maintenance of the Cisco routers and switches 7K/5K/2K/6500/4500/ASA/FWSM/ACE-LB . Operational support for the Video Teleconferencing Cisco TMS/VCS/MSE/Codex. Participate with the IPV6 Migration Plan. Implementation of LAN QOS configuration project queueing/preservation of markings/congestion avoidance . Support WLAN integration project AP/WLC/MSE . IOS Cisco 4500/6500 upgrades. Codex IOS upgrades. Lead design for firewall virtualization project. Working experience on Cisco VRF/VDC/VPC/VSS/CAPWAP/Multicast/BGP/RoutePolicy/OSPF. Support VOIP deployments Cisco/Viper .

Confidential

• Responsible for the design, development, implementation, and maintenance of all routers and switches used to support 150 servers and over 500 workstations.
• Responsible for the configuration of VLANS to separate voice and data.
• Oversee the entire operation of all routing at primary and remote sites.
• Maintain Cisco ACS, ASA5510/5520 and GEM encryptor management software.
• Responsible for all services riding over the single, ubiquitous network, including TACLANE configuration and maintenance.
• Responsible for the deployment, upgrade and maintenance of all CISCO switches, routers, Call Managers.
• Responsible for the design, development, testing, and deployment of remote sites and systems. Complete adds, moves and changes in regards to telephony services on the CISCO Call Manager.
• Install and maintain the CISCO Call Manager and CISCO VOIP telephones supporting the Agency's VOIP rollout.
• Operation and maintenance of Cisco 6506, 3945, 4503/7, 2811 and 3750, Cisco ACS, Cisco Call Manager, Cisco ASA5510 and Encryption Device TACLANE175D and 175A, SolarWinds, GemX, Retina and Tripwire.
• Working experience on OSPF, Trunking, DMVPN and Point to Point tunneling topology, WireShark, TACACS, Multicast, DHCP, EIGRP, BGP, T1 and MPLS. Racking and stacking. Fiber and Ethernet cabling. Inventory and RMA. Coordination of remote network migration. Documentation and network diagrams in VISIO. Support implementation of HyperV clustering. Local and remote TACLANE rekey. Local and remote software TACLANE upgrade. PL3 Support. Integration of Cisco 6504. Virtual Machine buildout. WAAS Implementation of Cisco WAVE 294/694. Installation and configuration of Tanberg E20. JWICS and SIPRNET.

Confidential

• Responsible for designing, installing, configuring, maintaining and supporting the communication network and associated infrastructure for a mission-critical system within the Federal Bureau of Investigation FBI , ensuring the smooth operation of communication networks in order to provide maximum performance and availability for the system's end users. Designs, installs, configures, supports and maintains local area networks LAN including network switches, servers, hubs, routers, firewalls, VPN concentrators and in-band/out-of-band console management, cabling and associated software. Operates and maintains LANs proactively identifies and resolves problems monitors performance and usage and performs hardware and software upgrades. Protects local- and wide-area networks by assessing current security posture researching, developing and implementing network-related security policies identifies and resolves inefficiencies reviews network-related security implications of new applications and takes the lead in network-related security incident response under the guidance of the Information System Security Officer. Ensure the most cost-effective and efficient use of the network, suggesting and providing IT solutions to maximize system performance, availability and reliability. Effectively coordinates network communications and infrastructure tasks and activities with other team members and collaborates with enterprise-level FBI IT staff. Plans and implements future network communications and infrastructure developments and leading the associated efforts to completion. Maintains documentation regarding network configurations, operating procedures and service records relating to network hardware and software. Leads hardware-related activities within the FBI mission-critical system, including server and workstation installations and movements.
• Operation and maintenance of Cisco 6509, 4948, 3750, 3550, FWSM, ASA 5500, F5 Load Balancer 1500, Ethereal Packet Sniffer, Avocent DSR 1022, 4020, 4160, Cyclades ACS32, DSView, MRTG, What's Up Gold, HTTPS, HTTP, FTP SFTP, DNS, IAS, Active Directory, Windows 2003 server, VMWare, HSRP, R PVST , PBR, ACL, EIGRP, Etherchannel, Port-security, RADIUS and UNIX.

Confidential

• Provide engineering efforts for the WHTCF Tech Control Facility and CDTCF
• upgrade project. This position involves, planning, documentation, equipment survey, consultation, circuit research and validation, composing network, rack elevation and telecommunication path way diagrams, compose and submit authorized service interruptions/outages and coordinate efforts needed from various system managers, administrators, equipment owners and users for the purpose of migrating all circuits, equipment and system to the upgraded facility and transitioning legacy systems on to present and future technologies, cable management standardization for all telecommunications cabinet and the power cut-over of all equipments to PMS Power management system in the Tech Control Facility. Develop timeline, scheduling for tasks, dependencies and baselines using Microsoft Project. Proficiency in Excel, Word, Power Point and Visio. Access to WWOLS-R, TCO, Visionael and Remedy. Working knowledge on SONET Optera 3500, Optera 1200, CSU/DSU Larscom, G3 Lucent Switch, Marconi ATM switch, Cisco 4003, 2621, 3725, and 4506, Orion 4000, Canoga Perkins, Edge Link 100, RC-28D Fiber Demarc Verizon, Promina 800/400, Red Switch, Pennet, SIMS, IDISS, NSC LAN, WHMO TSLAN and JWICS .

Confidential

Installs, tests, analyzes, and provides problem resolution for all hardware and software elements of the data communication network. Makes corrections necessary to communications systems hardware and software to ensure the availability of the data network. Evaluates and reports on new analog and digital communications technologies to enhance the capabilities of the data network. Proposes solutions to management to provide all data communications requirements are based upon future needs and current usage, configuring such solutions to optimize cost savings. May coordinate network-oriented projects. Hands on experience

Confidential

Provides Red Switch system operation, maintenance and monitoring, performs in-service and out-of-service testing, documents test results, performs fault isolation, troubleshoots circuit problems, Re-Keys Cryptographic devices, reconfigures equipment, tracks maintenance on equipment identified by Tech Control, maintains equipment spares and supplies, maintains local publications. Operation and Maintenance of: WHCA White House Communication Agency and NMCC National Military Command Center SDS Secure Digital Switch , DRSN Digital Red Switch Network, RSU Remote Switch Unit , DSS Digital Small Switch , ECC Enhanced Command Console ,WWSVCS World Wide Secure Voice Conferencing Switch ,PSCS Pentagon Secure Conferencing Switch , EPC Enhanced Pentagon Capability ,IDNX. Troubleshoot systems using FireBerd MC6000, loops on IDNX card and modems and coordinate with tech control and distant end. Configure IST phones, program hotlines and conference dialing. Install system with components that includes: IST phone, le80,DTA/DPA, KG84,KIV7,KIV19,Codex Modem, IDNX and patch panels. Run terminate cables with DB connectors and fiber optic cable. Database Manager for the Secure Red Switch. Perform regular preventive maintenance on all switches.

Confidential

• Operation and Maintenance of: WSC5 Trancievers, TD1271 Mux, TD1150 Multiplexers, FCC100 Multiplexers,RS2368 Reciever, SSA Satellite Signal Analyzer ,
• CUDIXS System,TADIXS System, Fleet Broadcast, JMINI, RFDS Radio
• Frequency Distribution System and IDNX. Perform scheduled preventive
• maintenance. Equipment used for troubleshooting are Network Analyzer Agilent ,
• Spectrum Analyzer and FireBerd.

Confidential

Maintains, and restores all tactical and defense communications circuitry used within the Naval Computer and Telecommunication Station NCTS Guam communications area that terminates or traverses the NCTS Guam Technical Control Facility, as directed by the Naval Computer and Telecommunications Area Master Station Pacific NCTAMS PAC . The NCTS Guam TCF services the Pacific and Indian Ocean area of operations. Performs circuit analysis and direct restoration efforts for communications paths, circuits, or trunks. RRC provides real time action on any deterioration or failure of communications systems or equipment causing degradation of service to the tactical War Fighter and shore facilities. Provide for the coordination of equipment installations and initiate activation of circuits in accordance with DISA Telecommunication Service Orders and NCTAMS PAC directions. Exercises direct technical supervision of assigned Defense Communication System trunks and circuits to ensure they meet specified technical parameters. Maintains status of area resources under direction of NCTAMS PAC and NCTAMS EURCENT and manages area Telecommunications Operations Requirements TELECOR and station facilities reports.

Confidential

Operations and Maintenance of: 5ESS VCDX Wireless Switch, ECP Lucent Executive Cellular Processor , AP Autoplex Application