| Skills Summary |
| Experience and proven success in supporting multiple corporate environments. Capable of implementing new and existing hardware, software and procedures. Ability to find new and less costly means of achieving goals. Designed and constructed new corporate infrastructures. Enjoy challenging and complex working environments to expand knowledge. More than 15 years of experience in management in the IT, food service and entertainment industries. Strong background in user training and support documentation. Assisted in documenting and administering new training manuals and procedures for service personnel. |
| Systems Proficiency |
Operating Systems - Windows 2000, Windows XP, Windows Vista, Windows 7, Windows Server 2000, Windows Server 2003, Window Server 2008 and 2008R2, Windows Server 2012 and 2012R2, Microsoft Exchange 2003 and 2010
- PC Software
- Microsoft Word, Excel, PowerPoint, Outlook, OneNote
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| Employment |
| Systems Administrator Confidential - Provided IT Support for 3 corporations
- Provided Help Desk and Administrative support for 3 networks
- Configuration and installation of Dell and HP Server hardware
- RAID configuration and maintenance
- Installation of Windows Server software
- Work with Windows Server 2003, 2008 and 2012 environments
- Currently constructing a 2012 R2 cluster and failover environment
- Work with 2012 R2 Storage Spaces and iSCSI disk management
- Terminal server installation, maintenance and support
- Experienced in performing AD, DNS, DHCP and all other server administration
- GPO creation and administration
- Microsoft Exchange 2003 and 2010 installation, maintenance and support
- Implemented new Virtual Server environments and transferred existing corporate infrastructure to the new environments
- 5 years' experience with Hyper-V virtualization
- Non-production environment testing with VMWare
- Light VB and PowerShell scripting
- Work with Windows XP, Windows 7 and Windows 8 clients
- Currently working on Office 365 implementation and migration
- Exposure and work with several enterprise level backup programs
- Currently working with Veeam Backup and Replication to ensure uptime and disaster recovery for the environment
- Some exposure and work with SAN technologies
- Fundamental exposure with MS SQL
- Infrastructure maintenance and support
- Maintain security protocols and hardware Cisco ASA
- VPN creation and administration
- Troubleshoot and implement new software and procedures
- Configuration and maintenance of VOIP phone system
- Designed and constructed a media eradication facility to develop a new revenue stream
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| Owner/Operator Confidential - Residential and Small Business IT Consulting
- Monitoring and support
- Hardware repair and maintenance
- Network cabling and termination
- Configuration and installation of servers, workstations and networking
- OS installation
- Virus remediation
- Data eradication
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| Production Technician Confidential - Testing of monitors, printers, pc's, servers, and other equipment
- Perform data security to comply with customer specifications
- Troubleshoot hardware and software
- Documenting condition and procedures performed on all equipment
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| Store Manager and Senior Store Manager Confidential - Managed day to day operations of multiple stores
- Interviewing, hiring, training, disciplining, and terminating of employees
- Scheduling, inventory, P L, marketing, community involvement
- Training of store managers for other stores
- Management of other stores day to day operations and management staff
- Development of procedures to increase overall performance of the company
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