Summary

• I have over fifteen 15 years of Information Technology experience with an emphasis in full evolution systems integration and development. Experience includes:
• Management and supervision
• PC hardware configuration and full life cycle
• Operating systems and PC repair instruction
• Windows Administration NT 4.0, 2000, 2003,2008, 2012
• Backup Software Backup Exec, Net Backup, Datavault, Tivoli Storage Manager
• Network Management Novell EDirectory, Windows Active Directory
• Excellent experience in Network Devices of different vendors
• Excellent knowledge of Relational Databases SQL, Access, Dbase
• Good knowledge in SQL Commands

Windows Server Skills:

• Installing/Upgrading Windows Servers, Windows 2000 and XP workstations
• Adding users/groups, managing Fault tolerance, assigning NTFS permissions to files/folders, setting up system policy, registry editing, etc
• Backing up and restoring files/folders, etc
• Adding/configuring Windows protocols, services including DNS and TCP/IP
• Internet/Intranet, Networking, Interoperability with Novell Networks
• Configuring, setting up and administering local/network printers
• Familiar with troubleshooting tools such as Network monitor, Performance monitor, Windows diagnostics, Service manager, Event viewer, etc
• Installing Microsoft, Arcserv and Veritas Backup and performing regular Backup schedules and installing backup devices such as tape drives and Dat drives
• Senior Systems Engineer/Administration Skills:
• Installation and configuration of Windows server as Domain controller for Primary Domain Performance tuning for Windows Server, setup RAID 5 created more than 250 users and gave access for file and print sharing
• Installed IIS server programs for web access and for SQL 2005, 2008
• Maintained current patches and updates, coordinating with offsite users and vendors
• Created Backup Domain controller BDC and replicated all the Users and database from PDC
• Installed configured TCP/IP for the Domain controllers, clients and remote printers. Created Trust Relationship between Resource Domain and Master Domain
• Created Global groups in the Master Domains, add Domain users to the global groups, and added global groups to the local groups with appropriate rights in different Resource Domains for centralised and decentralised Administration
• Planned and implemented backup policies for the corporate data
• Planned and implemented backup and disaster recovery policies for corporate data using Arcserve backup manager
• Timely response to backup/restore using backup software, archive/restore requests
• Monitoring backup and administrative schedules everyday
• Management of local and office media and integration of clients into backup schedules

Technology Summary:

• Operating Systems: Windows 3.11 through 7, Windows Server NT, 2000, 2003, 2008, 2012
• Hardware Platforms: Dell, Compaq, Unisys, RAID Technologies, Laptops, IBM PC
• WAN Protocols Technologies: Ethernet, FastEthernet, TCP/IP

Work Experience:

Confidential

• Upgrades, patches, backups, and network settings.
• Create and manage new Windows 2008 and 2012 servers in the system.

Confidential

• Currently assigned to Server Technical Services on Team Britain
• Upgrades, patches, backups, and network settings.
• Followed a Business Continuity and Disaster Recovery Plan to continue operations if adverse conditions occurred through Impact Analysis, Alternate Site planning and testing.
• Created procedures to follow in the event of a disaster and documented the process to recover and protect IT infrastructure.
• Experienced in the entire Business continuity planning lifecycle for risk management.
• Monitored and managed the Tivoli Storage Manager TSM backup and recovery
• Incident and Request resolution.

Confidential

• Assigned to Comerica Bank in Auburn Hills, Mi as Sr. Windows Administrator supporting over 3500 Windows servers for the bank in 5 states.
• Upgrades, patches, backups, and network settings.
• Create and manage new users in the system.
• Worked with the TSM team to manage the backup and recovery of files, and resolution of backup issues
• Project lead for DNS remediation for DR, QA and production servers.

Confidential

• OS support using SMS including patches, upgrades and server maintenance, and systems analysis.
• Used VMWare, Citrix and remote desktop MSTSC to manage servers.
• Utilized PatchLink for server upgrades and patches, Remedy and HP System manager for ticket tracking.
• Used DNS for server name resolution and maintained DNS server
• Used TCP/IP for server and workstation identification
• Used VB Script for server management and user logon scripts
• Used Trend Micro for system backups and restores
• Maintained Websphere servers for web applications

Confidential

Assigned to the EPA in Ann Arbor, MI. Set up and configured new Dell desktop and laptop computers for users. Temporary contract.

Confidential

• Network server support for McClaren Hospital System, administered Active Directory user accounts, login scripts and email for Windows servers NT, 2000, 2003
• Utilized SMS for maintaining patches and updates, coordinating with offsite users and vendors
• Maintained operational support for 185 HP/Compaq Proliant and Dell PowerEdge servers supporting more than 2000 users.
• Created and managed ESX VM servers for virtual farm, used VMWare client to manage servers
• Used DNS for server name resolution and maintained DNS server
• Used TCP/IP for server and workstation identification
• Used VB Script for server management and user logon scripts
• Created and maintained websphere servers
• Created/Installed IIS for web access and SQL 2005
• Managed the Windows access for local SAN

Confidential

• Maintained Domain Controller Active Directory, print and file servers, HP Proliant and IBM Xseries servers, and email accounts on Windows servers NT, 2000, 2003
• Managed back-up of data using Symantec BackupExec and NetBackup.
• Used DNS for server name resolution and maintained DNS server
• Used TCP/IP for server and workstation identification
• Managed the local NAS array
• Supported Windows 98, 2000 and XP desktops. Serviced 150 users.
• Supervised two technicians.

Confidential

• Network and desktop support for various clients including small to medium automotive parts manufacturers and insurance companies.
• Maintained Citrix servers, Active Directory Novell EDirectory and Exchange 2003 servers for clients, including Windows NT, 2000 and 2003.
• Used DNS for server name resolution and maintained DNS server
• Used TCP/IP for server and workstation identification
• Supported Windows 98, 2000 and XP desktops.
• Maintained backups using Symantec BackUp Exec

Confidential

• Scheduled, monitored and graded business unit disaster preparedness within a set time range in accordance with ITIL directives.
• Created entire Disaster Recovery plan from minimal definitions while working on multiple assignments.
• Tested the integrity of backup tapes and recovery of the backed up information.
• Used DNS for server name resolution and maintained DNS server
• Used TCP/IP for server and workstation identification
• Server 2000 and 2003 backups and tests.
• Coordinated recovery testing with different bank departments

Confidential

• Network Administration, desktop support, asset management
• Novel administrator, Windows System Administrator for Server 2000 and 2003
• Migration to Active Directory with Server 2003.
• Used DNS for server name resolution and maintained DNS server
• Used TCP/IP for server and workstation identification
• Full evolution System Administration for Windows workstations 98, 2000 and XP
• Supported three sights Howell, Canton and Detroit with 100 users and 15 servers

Confidential

• Managed SQL server, user accounts and Access database.
• Used DNS for server name resolution and maintained DNS server
• Used TCP/IP for server and workstation identification
• Supported Windows workstations 98 and 2000

Confidential

• Migrated DOW to Exchange 2000 and moved all mailboxes.
• Help desk associate for General Motors Corp.
• Assisted users in network and desktop issues.
• Managed user access to SQL server and database files.

Confidential

• Network support, systems upgrades and customer support including all forms of technical support.
• Managed remote server access for clients
• Installed and maintained desktops, modems and printers for clients
• Trained clients on use of hardware and software
• Helped create and maintain the webpage for one client

Confidential

• Windows 2000 migration project with the State of Michigan's Family Independence Agency.
• Migrating Windows NT Server 3.51 to Windows 2000 Server with Active Directory
• Created new domains and added users to the domain.

Confidential

• Computer repair, troubleshooting and upgrading, operating systems Windows 98, 2000, NT
• Taught two classes of 15 students each

Confidential

• Contracted to General Motors, Worldwide Facilities Group, North American Project Center, New Plant Construction, Pontiac, MI.
• Assigned as IT Coordinator, NT System Administrator, Asset Manager and Deployment Manager.
• Responsible for maintaining four NT servers and access by users in three states.
• Ordered and ensured proper setup of new equipment and software.
• Tested products and services for use by office and staff

Confidential

Computer hardware, Operating Systems and infrastructure instructor.