OBJECTIVE:

A challenging position in Information Technology Engineering that will present me with ventures to utilize my knowledge and technical skills, with opportunities for long - term career development.

SUMMARY:

• Solution-oriented, highly analytical and resourceful candidate with extensive experience in network support. Proven ability to provide creative and effective server and networking solutions with highly developed problem solving skills. Expert Administration and troubleshooting skills for all Microsoft Operating System. Exceptional technical education: consistently keeping work with demanding clientele.
• Customer Support Engineer with 5 Years of experience
• Microsoft Certified Administering and Deploying System Center 2012 Configuration
• MCP certified and work experience on Microsoft Windows 2003 & 2008R2 Servers,
• Working on SCOM 2012, SCCM 2007/2012, SCCM Administrator Console, Remote tools, Software/hardware inventory, Software Distribution, Software Metering, SCCM Server components and OSD Deployment, strong Active Directory, DHCP, DNS, WSUS and Application Packaging skills
• Handled hardware & software installation & configuration including OS for desktop& server

WORK EXPERIENCE:

SCOM Administrator

Confidential

Responsibilities:

• Patching to 2600 Servers(Test Servers, Development Servers, Staging and Production) and 53000 Desktop & Laptops from SCCM 2012
• Server performance monitoring, Configuring and monitoring 2600 Servers, Services, Hardware components, Cluster services, BB Service, Critical services.
• Deploying and configuring both prepackaged and custom Management Packs
• Creating and maintain SCOM SLA Dashboards,

Technical Support

Confidential

Responsibilities:

• Monitoring the Daily SCCM site backup and troubleshoot if required.
• Monitoring Site Status, windows event logs and inboxes and troubleshoot if required.
• Manage clients systems through SCCM.
• Troubleshoot client agent issues on clients system like update or software distribution fails. (if onsite support team fail to troubleshoot it)
• OS Deployment - Building and import images into MDT (Microsoft Deployment Tool) to image computers. Windows XP to Windows 7 migrations using SCCM, Microsoft Deployment Toolkit (MDT), and User State Migration Tool (USMT)
• Ensure the SCCM installation is configured and maintained to ensure optimal performance.(Perform daily, weekly and monthly health activity)
• Create, manage and troubleshoot software deployment objects for new and existing software.
• Remove Expired Software Advertisements
• Manage and deploy of all MS patches, critical updates and service packs on a timely basis.
• Manage and deploy application updates, including 3rd party, via SCCM.
• Remove Expired Software Updates from Update Lists
• Remove Expired Software Updates from the Deployment Management Advertisements
• Administration and troubleshoot of Operating System Deployment functions within SCCM.
• Assist and support SCCM coordinator regarding issue they face.
• Give permissions on different features of SCCM to requester. (For remote tool, reporting etc.)
• Manage SCCM reporting services including building custom reports.
• Managing/maintaining SCCM/SQL Database.
• Maintain computers and users collection.
• Perform client health check and fix the issues of clients like non SCCM clients, obsolete SCCM client, not active SCCM clients, not approve SCCM, client with inventory problem client etc.
• Ensure the SCCM client agent is running properly on all client computers. If there are problems, research and implement solutions.
• Instruct Service Desk analysts how to install the SCCM client software, and how to troubleshoot basic problems with the client.
• Establish and maintain system configurations for the SCCM environment for clients.
• Responsible for documenting technical requirements & functional use of enterprise business applications.

SCCM Administrator

Confidential

Responsibilities:

• Configuration Manager 2007 administration
• Strong skills in SCCM server installation, configuration & Maintenance.
• Software distribution - Creating the collections, MSI Packages & App-V packages, Programs & Advertisement for Distributing Client’s standard applications.
• OS Deployment - Building and import images into MDT (Microsoft Deployment Tool) to image computers. Windows XP to Windows 7 migrations using SCCM, Microsoft Deployment Toolkit (MDT), and User State Migration Tool (USMT)
• Patch management to 16000 Servers per month from SCCM
• Analyzing the new features of the recent Service Packs and applying to the SCCM servers.
• Designing and implementing SCCM 2007 Primary Sites and Secondary sites in the hierarchy.
• Configuring Site boundaries, Client agents and Distribution points in the hierarchy.
• Generating various kinds of reports from SQL Server Database.
• SCCM Console, Remote tools, Software hardware inventory & Software metering
• Patch management - Patch deployments to testing, staging, Development and production Servers and Desktop. Also configuration and run through checklist for any patch deployments. Security & office patches management using SCCM
• Applications packaging - Microsoft App V Sequencing Using Customer Standards. Creating applications and importing to required Users. MSI's Install Shield / Admin Studio / Wise Packaging Studio. Batch Files & Scripting (VB Scripting)
• VMware Workstation / Microsoft Virtual PC
• Specialization in installation, configuration and troubleshooting of Windows 2000 and Windows 2003 and Windows 2008 server. And troubleshooting of SCCM Servers and Clients
• Restricting users by implementing Group Policies and working with different options of Software Restriction policies.
• Configuring and maintaining Active Directory Services on windows server 2003/2008 Domain controllers.
• Configuring TCP/IP, DNS, DHCP in Windows server 2003 and 2008

Windows Administrator

Confidential

Responsibilities:

• Running reports for assets management
• Software Distribution
• Build Packages and deployed as requested
• Deploying new Windows XP OSD from ISO to WIM image
• Active Directory configuration & maintenance
• Windows 2003 server and Client support and troubleshooting
• Managing DHCP & DNS. Creating scopes and IP reservation in DHCP
• Creating Windows 2003 domains and workgroups
• Monitoring the health of server daily with SMS to ensure proper efficiency
• Installing and Configuring Windows Server 2008, 2008R2 & 2003
• Designing, Configuring and maintaining Active Directory Services on Windows Server 2008/2003 domain controllers.
• Install and configure the WSUS server for the patch management.
• Restricting users by implementing Group Policies and working with different options of Group Policy Management Console.
• Install and configuring the network print server and troubleshooting.
• Install, Maintain and monitor DHCP server
• Maintain the RAID0, RAID1 and RAID5.