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Senior Network Engineer, Technical Support Resume

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Parsippany, NJ

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SUMMARY:

Self motivated individual with strong technical, analytical, and communications skills who has successful experience building out and supporting GSM, IMS, and VoLTE network. Currently seeking a position in the communications industry in which I can utilize my experience as well as expand my knowledge.

EMPLOYMENT:

Confidential, Parsippany, NJ

Senior Network Engineer, Technical Support

Responsibilities:

  • Manage and deploy/first office application IMS/VoLTE network nodes (CSCF, BGCF, TAS) and software.
  • Strong knowledge in GSM, UMTS, UMA, IMS, VoLTE, IP telephony features, and wireless core network architecture supporting Ericcson (Blade Cluster), Alcatel, Mavenir, Acme Packet, and Cisco nodes.
  • Expert - level understanding of GSM/UMTS network signaling standards and protocols such as ISUP, MAP, BSSMAP/DTAP, RANAP, SMS and an understanding of the IMS and VoIP Network Signaling standards and protocols such as SIP, SDP, RTP, Diameter, Radius, MGCP along with good understanding of IP transport layer protocols like TCP, UDP and SCTP.
  • Use of multiple network analyzers (K18, GeoProbe, IrisView, NetScout) to perform in depth call tracing, troubleshooting, and statistical analysis.
  • Support NOCC, CFIT, and Enterprise customers in depth troubleshooting and analysis of the voice and data networks.

Confidential, Parsippany, NJ

Transport Team Lead

Responsibilities:

  • Perform traffic analysis, design and ordering of transport equipment to support expansions and new build out
  • Conducted lab testing and standardization of all transport equipment (DCS, BITS, Echo Cancellers, and Fiber Panels).
  • Published functional and technical documents on all transport equipment.
  • Provide root cause analysis to executive level personnel on Transport related outages.

Confidential, Cedar Knolls, NJ

Senior Engineer

Responsibilities:

  • Designed, and Implemented new transport solution to meet Confidential needs
  • Transport capacity engineering.
  • Engineer and deploy remote test units nationwide.
  • Test, evaluate, and approve all corporate transport equipment in Confidential ’s lab.
  • Administer, set granite standards, and Tier II Support nationwide.

Confidential, Wayne, NJ

Operations Technician

Responsibilities:

  • Nortel, Ericsson, and Siemens switch provisioning
  • Provisioning and fault isolation of DS3/DS1/DS0 and SONET facilities.
  • Daily operations, maintenance, and backup of MSC, voice mail, BITS and DCS’s.

Confidential, Denville, NJ

Quality Control and Production Test Manager

Responsibilities:

  • Manage staff of 5 including hiring, terminations, scheduling, training and facilitating policies and procedures
  • Engineered, manufactured, and certified microwave and RF components

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