SUMMARY:

• Around 12 +Years of IT experience that includes Windows 2000, Windows 2003, Windows 2008 & 2012 on various Hardware Platforms
• Around 5+ years of Experience Working as Team Leader in differentorganizations Mangaing Technical, BAU and Project works
• Good working knowledge on Citrix Presentation Server 4.0 and 4.5,5.0
• Good Working Knowledge on Citrix Xen desktop 5, 5.5, 7.0
• Good Working Knowledge Citrix Access Gateway 4.5
• Good working knowledge on Vmware 4.x,5.x,6.x
• Windows 2008 Failover Cluster,Sysinternal tools and Debugging.
• Good working knowledge on Remedy, Kana & HP SM7,SM9 ticketing systems.
• Planning backup strategies & disaster recovery for File servers and Mission critical servers
• Streamlining process as per ITIL & preparing process related documents
• Part of number of teams in different projects which were involved in knowledge transition from Onsite to Offshore for smooth functioning of BAU and Critical activities according to SOW & SLA
• Experience in working with multi domain environment
• Backing up and restoring Windows 2000 & 2003,2008 Active Directory Services.
• Installing and configuring Antivirus Software and updating the security patches.
• Creating and Implementation OU, Group Policies and Security.
• Monitoring and troubleshooting AD replication using different AD tools
• Experience in Implementation of RAID Systems under Windows 2000 & Windows 2003,2008.
• Managing scripts to Automate different admin & user level activities
• Good knowledge on ghost cast servers
• Good Exposure in working with 24/7 environment
• Ensuring calls are resolved as per Service level Agreement (SLA)
• Attending bridge calls and having regular client interaction on different process related issues
• Good knowledge on Operating system and Hardware Troubleshooting.
• Installation, Administration and Troubleshooting of Windows2000 & 2003 Server
• Managing User Administration, and generating bulk user accounts as per requirement
• Managing Organizational Units, Group Policy Objects.
• Design and implementation of Windows2000 & 2003,2008 Server and trust relationships domains and Active Directory.
• Installation of Internet Information Server and FTP.
• Configuration of DHCP, DNS and NAT.
• Installation and configuring of Print Servers for Network printing.
• Implementing Disk Quota Management and Distributed File System.
• Managing Disk Administration on Basic & Dynamic Disks with RAID Volumes.
• Configuring and Administrating Terminal Services.
• Troubleshooting FSMO Roles
• Troubleshooting login and access related issues
• Knowledge on windows Cluster, NLB, and command tools like NETDOM, REPLMON, REPADMIN, NTDSUTIL LDP etc.
• Monitoring and troubleshooting AD replication
• Planning backup strategies for File servers and Mission critical servers
• Backing up and restoring Windows 2000 & 2003,2008 Active Directory Services.
• Installing Citrix presentation sever 4.0,5.0,6.0
• Installation, configuration and administration of multiple XenApp farms.
• XenApp datastore management.
• Utilization of XenApp and XenDesktop machine and user polices; including printer policy.
• Deployment of on - demand virtual desktops and applications.
• Creation of multiple delivery groups for corresponding departments within organizations experience configuring and supporting Citrix Access Gateway policies and configurations.
• Citrix Receiver client management and configuration for Windows and mobile devices.
• Citrix Web Interface, publishing/disabling applications.
• Successfully moved more than 40 in-house applications from stand alone server environment to Citrix environment.
• Good working knowledge Secure gateway
• Setting up policies to meet our production requirement
• Setting up license server, editing licensing as per requirement
• Good knowledge in working with streaming applications
• Moving servers in to Zones and selecting Data collectors as per our requirement.
• Deploying applications with Installation manager and installation of applications in to isolation environment
• Publishing content, application or remote desktop as per requirement
• Enabling content redirection from server to client and client to server
• Load managing users as per load evaluators
• Configure Resource Manager to record historical data and create reports.
• Support existing published applications and installed application upgrades.
• Review and approval of all OS patches (Microsoft Security patches) to ensure there are no conflicts with Citrix.
• Monitor systems to ensure availability and stability.
• Monitor and troubleshoot connectivity to the data store.
• Monitor and troubleshoot the Citrix IMA Service and the ICA communication channel.
• Monitor, optimize and troubleshoot client performance and slow logons.
• Importing print drivers from print server, troubleshoot printing related issues and printing policies.
• Monitor, optimize and troubleshoot policies & Web Interface related issues.
• Setting up test beds and testing for certain pre-defined settings, policies, patches, applications to enumerate a production environment before standardizing them on to a production environment
• Install and configure ESX 4.0,5.0
• Patch the hosts using update manager and profile
• Install and configure Vcenter server and update the license
• Configure clusters and features like HA, DRS,
• Performance and capacity planning for Vcenter environment
• Knowledge of vice monitor tool for alerts and monitor.
• Install and configure HP/ Cisco UCS Blades and standalone for installing ESXi
• Configuring of Standard and Dv Switches.
• Storage and Networking knowledge to support Vsphere environment
• Deploying virtual machine by using Templates and Expanding VM drives and resources, configuring data stores for Virtual machine disk usage.
• Resource management, increasing in RAM, CPU resources according to the project requirements.
• Monitoring VMware performance and Handling Virtual Infrastructure and VM related issues
• Supporting a 24×7 Corporate Production Data Center, a Disaster Recovery Data Center. These Datacenters host Windows Servers & VMWARE vSphereESXi servers which are running on Cisco UCS Infrastructure with EMC Storage.
• Managing VMWARE vSphere 4.1 & 5.X environments which comprises of 100 ESXi hosts and 1200 virtual machines (Windows Servers) with vCenter 5.1
• Hardening ESX and VM as per the Client specification.
• Configuring New Datastore and ESXi Storage Multipathing polices.Closing working with Storage team for new LUN Provision and RDM for VM’s.
• Using VMware Update Manager to manage ESXipatching, creating various patch baselines and regular scanning and remediating hosts.
• Configured vSphere Distributed Switches and various dvPortGroupssettings like Security, Traffic Shaping policies, Required network Load Balancing polices as per the Business requirements.
• Configured and HA and DRS.configured DRS Affinity and Anti Affinity rules.
• Resource management, MonitoringvMwarevSphereperformance with vCenter graphs,alarms,esxtop/restop and various utilities, good understanding on vcenter operation manager.
• Virtual machine management, VMCreation, templates, clonesas needed. Having good understanding host profiles, storage profiles.

PROFESSIONAL EXPERIENCE:

Confidential

Sr.Windows/VMWare/Citrix Administrator

Responsibilities:

• Installing Citrix presentation sever 4.0,5.0,6.0
• Installation, configuration and administration of multiple XenApp farms.
• XenApp datastore management.
• Utilization of XenApp and XenDesktop machine and user polices; including printer policy.
• Deployment of on-demand virtual desktops and applications.
• Creation of multiple delivery groups for corresponding departments within organizations experience configuring and supporting Citrix Access Gateway policies and configurations.
• Citrix Receiver client management and configuration for Windows and mobile devices.
• Citrix Web Interface, publishing/disabling applications.
• Successfully moved more then 40 in-house applications from stand alone server environment to Citrix environment.
• Good working knowledge Secure gateway
• Setting up policies to meet our production requirement
• Setting up license server, editing licensing as per requirement
• Good knowledge in working with streaming applications
• Moving servers in to Zones and selecting Data collectors as per our requirement.
• Deploying applications with Installation manager and installation of applications in to isolation environment
• Publishing content, application or remote desktop as per requirement
• Enabling content redirection from server to client and client to server
• Load managing users as per load evaluators
• Configure Resource Manager to record historical data and create reports.
• Support existing published applications and installed application upgrades.
• Review and approval of all OS patches (Microsoft Security patches) to ensure there are no conflicts with Citrix.
• Monitor systems to ensure availability and stability.
• Monitor and troubleshoot connectivity to the data store.
• Monitor and troubleshoot the Citrix IMA Service and the ICA communication channel.
• Monitor, optimize and troubleshoot client performance and slow logons.
• Importing print drivers from print server, troubleshoot printing related issues and printing policies.
• Monitor, optimize and troubleshoot policies & Web Interface related issues.
• Setting up test beds and testing for certain pre-defined settings, policies, patches, applications to enumerate a production environment before standardizing them on to a production environment
• Install and configure ESX 4.x,5.x
• Patch the hosts using update manager and profile
• Install and configure Vcenter server and update the license
• Configure clusters and features like HA, DRS,
• Performance and capacity planning for Vcenter environment
• Knowledge of vice monitor tool for alerts and monitor.
• Install and configure HP/ Cisco UCS Blades and standalone for installing ESXi
• Configuring of Standard and Dv Switches.
• Storage and Networking knowledge to support Vsphere environment
• Deploying virtual machine by using Templates and Expanding VM drives and resources, configuring data stores for Virtual machine disk usage.
• Resource management, increasing in RAM, CPU resources according to the project requirements.
• Monitoring VMware performance and Handling Virtual Infrastructure and VM related issues
• Supporting a 24×7 Corporate Production Data Center, a Disaster Recovery Data Center. These Datacenters host Windows Servers & VMWARE vSphereESXi servers which are running on Cisco UCS Infrastructure with EMC Storage.
• Managing VMWARE vSphere 4.1 & 5.X environments which comprises of 100 ESXi hosts and 1200 virtual machines (Windows Servers) with vCenter 5.1
• Hardening ESX and VM as per the Client specification.
• Configuring New Datastore and ESXi Storage Multipathing polices.Closing working with Storage team for new LUN Provision and RDM for VM’s.
• Using VMware Update Manager to manage ESXipatching, creating various patch baselines and regular scanning and remediating hosts.
• Configured vSphere Distributed Switches and various dvPortGroupssettings like Security, Traffic Shaping policies, Required network Load Balancing polices as per the Business requirements.
• Configured and HA and DRS.configured DRS Affinity and Anti Affinity rules.
• Resource management, MonitoringvMwarevSphereperformance with vCenter graphs,alarms,esxtop/restop and various utilities, good understanding on vcenter operation manager.
• Virtual machine management, VMCreation, templates, clonesas needed. Having good understanding host profiles, storage profiles.
• Manning farm using vSphereweb client, Automation using vSphere CLI, VMA, VMware Power CLI.
• Install & manage Cisco UCS infrastructure in multiple environments comprises of 6140 & 6248 Fabric Interconnects, 5108 chassis and B200 M2 & M3 blades with Code levels 1.4(x) to 2.1(1f)
• Configure UCS Manager by defining Service Profile Template, Policies & Pools for Production Servers and DR Servers
• Configure the vNIC&vHBA Fabric/Templates based on Application requirement.
• Installed and configured Cisco C200 M1, C220 M2, Updating Cisco UCS C-Series Firmware with the Host Upgrade Utility .
• Coordinating with Cisco TAC team and VMware support for required support and escalation.
• Creation of process/technical documents as and when required for the ease of administration of the team members.

Environment: s: Windows 2000,2003,2008,Vmware 4.0,4.5,5.0,5.5

Confidential

Lead Windows/WM Ware/Citrix Administrator

Responsibilities:

• Streamlining process as per ITIL & preparing process related documents
• Part of a team which was involved in knowledge transition from Onsite to Offshore for smooth functioning of regular activities
• Managing scripts to Automate different admin & user level activities
• Working on Alerts and tickets generated by Remedy and to close issues with in Service level Agreement (SLA)
• Work on the Assigned work relating to the Project related activities.
• Installation, Administration and Troubleshooting of Windows2000 & 2003 Server
• Managing User Administration, and generating bulk user accounts as per requirement
• Managing Organizational Units, Group Policy Objects.
• Design and implementation of Windows2000 & 2003 Server and trust relationships domains and Active Directory.
• Installation of Internet Information Server and FTP.
• Configuration of DHCP, DNS and NAT.
• Installation and configuring of Print Servers for Network printing.
• Implementing Disk Quota Management and Distributed File System.
• Managing Disk Administration on Basic & Dynamic Disks with RAID Volumes.
• Configuring and Administrating Terminal Services.
• Troubleshooting FSMO Roles
• Troubleshooting login and access related issues
• Knowledge on windows Cluster, NLB, and command tools like NETDOM, REPLMON, REPADMIN, NTDSUTIL LDP etc.
• Monitoring and troubleshooting AD replication
• Planning backup strategies for File servers and Mission critical servers
• Backing up and restoring Windows 2000 & 2003 Active Directory Services.
• Managing Volume shadow Copy
• Install and configure ESX 4.0
• Patch the hosts using update manager and profile
• Install and configure Vcenter server and update the license
• Configure clusters and features like HA, DRS,
• Performance and capacity planning for Vcenter environment
• Knowledge of vice monitor tool for alerts and monitor.
• Install and configure HP/ Cisco UCS Blades and standalone for installing ESXi
• Configuring of Standard and Dv Switches.
• Storage and Networking knowledge to support Vsphere environment
• Deploying virtual machine by using Templates and Expanding VM drives and resources, configuring data stores for Virtual machine disk usage.
• Resource management, increasing in RAM, CPU resources according to the project requirements.
• Monitoring VMware performance and Handling Virtual Infrastructure and VM related issues
• Installing Citrix presentation sever 4.0
• Successfully moved more then 40 in-house applications from stand alone server environment to Citrix environment.
• Setting up policies to meet our production requirement
• Setting up license server, editing licensing as per requirement
• Good knowledge in working with streaming applications
• Moving servers in to Zones and selecting Data collectors as per our requirement.
• Deploying applications with Installation manager and installation of applications in to isolation environment
• Publishing content, application or remote desktop as per requirement
• Enabling content redirection from server to client and client to server
• Load managing users as per load evaluators
• Configure Resource Manager to record historical data and create reports.
• Support existing published applications and installed application upgrades.
• Review and approval of all OS patches (Microsoft Security patches) to ensure there are no conflicts with Citrix.
• Monitor systems to ensure availability and stability.
• Monitor and troubleshoot connectivity to the data store.
• Monitor and troubleshoot the Citrix IMA Service and the ICA communication channel.
• Monitor, optimize and troubleshoot client performance and slow logons.
• Monitor, optimize and troubleshoot printing and printing policies.
• Monitor, optimize and troubleshoot policies & Web Interface related issues.
• Setting up test beds and testing for certain pre-defined settings, policies, patches, applications to enumerate a production environment before standardizing them on to a production environment

Environment: Windows 2000,2003,Windows 2008,Vmware 4.0,Citrix 4.0

Confidential

Windows Engineer

Responsibilities:

• Installation, Administration and Troubleshooting of Windows2000 & 2003 Server
• Managing User Administration, and generating bulk user accounts as per requirement
• Managing Organizational Units, Group Policy Objects.
• Supporting 2000 Professional and XP desktop systems, MS Office, email and browser installations plus troubleshooting and upgrading.
• Creating and Managing Users, Groups, OU and Group Policies.
• Configuring Shares and Managing Security.
• Managing Antivirus Server and Updating Security Patches.
• Managing Backups.
• Installing and Managing SUS Servers.
• Managing Servers across Brigade Network Remotely.
• Managing Multiple Exchange Servers across Brigade Network.
• Managing Exchange Server Tasks like creating mail boxes, distribution lists, monitoring exchange services, Recipients, exchange backup and troubleshooting.
• Configuration of DHCP, DNS and NAT.
• Good knowledge on windows 2000 trusts
• Troubleshooting FSMO Roles
• Installation and managing Citrix presentation server 4.0
• Publishing and troubleshooting Applications
• Resolving access and user administration related tasks on Citrix servers

Environment: Windows Server 2000/2003, Windows XP, Citrix 4.0

Confidential

Systems Engineer

Responsibilities:

• Administration, Maintenance, Configuration and Trouble shooting of Windows NT, Windows 2000.
• Maintains the COMPAQ DESKPRO systems, COPMAQ DL-380 Servers, and COMPAQ Proliant 5500.
• Maintenance of Exchange 5.5 and Web (IIS) Servers.
• Maintenance of Exchange 2000 Server and Web Server.
• Configure the Modems for Dial-up connections.
• Configuring the NAT (Network Address Translation) Server.
• Incremental, On-Site, Off-Site daily & Weekly Backups taking in to Tapes.
• Updating Anti-virus definitions and Security patches.
• Configure the Ms-Outlook at the client side.
• Installations of Software are depending upon their requirements like Crystal Reports, VB, MS-Office Etc….
• Maintains the Hardware Inventory.