PROFILE

As an experienced IT professional with extensive Network/system Administration and VMware technical support experience, I wish to obtain a professionally challenging and personally fulfilling career in an innovation - friendly working environment.

TECHNICAL SKILLS SUMMARY

• Hardware: : Cisco,6500 and 7200 Series HP ProLiant DL, ML, BL Servers, Blade Series P and C class Servers, Dell Latitude, Inspiron laptop and GX desktop series, IBM ThinkPad A/R/T series, NAS, SCSI adapters, HP MSAs, Tape Library backup device, IBM compatible machines, memory, PCI, ISA adapters, hard drives, Ethernet cards, DVD/DVD-RW drives, scanners, printers, monitors/video projector, Computer building and Wireless Access Point Router 802.11B and 802.11G.
• Software : Windows Server 2000, 2003, 2008 and 2008R2, Active Directory, Linux Open Suse Servers, SAP, VMware ESX, ESXI 4.1and 5.1 server, VCenter, VMware Workstation, Java, Adobe, Internet Information Services IIS, experience with Lotus Notes Server Administration, Blackberry Server Administration, Symantec Live state backup services, Terminal Server, VPN connection, DNS,DHCP, Windows XP, 7 and 8 64 bit Professional, TCP/IP Protocol, Routing Protocol RIP, RIP ver2, IGRP, EIGRP, OSPE, BGP, MPLS, Frame-Relay, Norton Security firewall, Checkpoint Firewall R75, Norton Ghost, PC Anywhere, BMC Remedy Ticket system, E-Gain Trouble Ticket system, CommVault Systems, Microsoft Exchange server 5.5, 2003, 2007and 2010, Microsoft Office Suites 2003, 2007 and 2010, Checkpoint VPN client, Partition Magic, IPhone and Aspect Winset Dynacom terminal emulation, TN3270, IBM AS400 and Quick 3270 terminal emulation, Cisco VPN client, Vland tagging, Trunking, Excellent and Remote Admin.

EMPLOYMENT HISTORY

Confidential

Senior Enterprise Systems Administrator

• Assist the domain as well as various other Windows 2008, 2012 and Exchange 2010 related tasks. Work closely with Management to review the environment and make experienced based recommendations to improvise Windows environment create over 5,000 new Student email account manage current and previous student and faculties email account. Provide day to day administration for Microsoft Outlook/Exchange 2010, Microsoft Lync 2010.
• Provide real-world experience and knowledge with configuring, tuning, and improving the Windows Domain and related items, Patching and Scripting with PowerShell.
• Analyze the current environment and make configuration to Domain Active Directory, Review all policies and scripts, Create procedures to improve day to day tasks.
• Review patching, imaging and Verify Microsoft Licensing.
• Working with the Security department to verify the Windows Domain environment and PCI Compliance procedures.

Confidential

Enterprise Systems Administrator

• Working on the Fannie Mae account in the Wintel L2 team Managed over 40K Windows servers 2003, 2008R2 and 2012, On and off site at the Date Center, VMware VCenter Physical and Virtual running on HP and IBM Blade Server, Clustering, Scheduled Change Control, use VB Script for Patch Maintenance, Assets Management, Inventory Installing and Decommission for MS 2003, 2008R2, 2012 and Exchange Servers.
• Maintaining three different domains that don't communicate with each other .COM, CORP and DMZ domain. Responsible for server maintenance operation and resolving third party software issues.
• Experience with NAS/SAN Storage and NetApp eliminates duplicate copies of the same file and to reducing the amount of storage space an organization needs to save its data Documented and generated reports for the manager.

Confidential

Operations and Data Management Administrator

• On and off site at the Date Center, Managed Wintel and Windows servers 2003, 2008R2 and 2012 Active Directory, scheduled Patch maintenance, Server Consolidations, Back-up support to the Enterprise Systems Administrator. Experience with NetApp eliminates duplicate copies of the same file and to reducing the amount of storage space an organization needs to save its data.
• Experience with Internet Information Services IIS, Red Hot Linux, SCCM, HP monitoring tool Open View, ILO, VMware ESX, ESXI 4.1and 5.1 server, VCenter, VMware Workstation, Hyper-V, Blackberry, iPhone and Android setup and support.
• Configuring and maintaining the Optimal IDM Virtual Identity Server as a LDAP Proxy Server in Active Directory. Install Configured and tested Cisco 3600, 3700 and 7200 series Router and Switches.
• Mapped drives and setting up Group Policy for all users who are in need of access to certain file server directories, Created Domain user accounts for all new employees. Also performed account and server security maintenance on users that left the company or changed positions.
• Assisted in MS Exchange Server 2010/Lync-2010 Management and maintenance.

Confidential

Lead Systems/Desktop Technician

• Installing, Work closely with clients possessing varying levels of IT knowledge and provide technical support for end users, including IP Phone, Desktop, Connectivity, and Desktop Applications related issues
• Installing, configuring, maintaining and upgrading of desktop applications
• Installing, upgrading, repairing, replacing end user workstations hardware and software Inventory control of hardware and peripherals, Troubleshoot general computer/server problems and ensure all workstations/printers are in working order and efficient.
• Follow defined operating procedures to ensure that clients, systems and information are properly followed, virtual identity server, Active Directory, Identity and Access infrastructure IDA and data security.
• Perform direct follow up with clients regarding remediation where appropriate.
• Interface with other elements of the client support structure including tracking client issues, updating client tickets and ensuring closure, Proactive follow up on escalated issues, Ensure resolution and close out of escalated issues, Logged all tasks on Remedy ticket system.
• Support of virtual desktop environments running Windows XP, 2000, 7, and 8, Active Directory, Back-up support to the Enterprise Systems Administrator, including server administration, applications availability, blackberry administration, telecommunications connectivity.
• On and off site at the Date Center, Install and configuring VMware server and workstations running Windows 2000/2003/2008/XP and 7
• Managed three New York Times overflow call center setups which consisted of testing various call center related applications, network setup, and deploying images to 150-200 workstations at each location.
• Created and sets up Norton Ghost images and updates images regularly.
• Configure and maintaining connectivity of ACD Automatic Call Distributor, Home Agent Project, and a successful implementation of call center agents working from home, Installed and Configured Checkpoint Firewall R75, Remote Access, Managed/Support SAP pxi and pmx monitoring.
• Provided support for over 1500 desktop users on site and 1000 Laptop Remote Access users.
• Installed and Configured Lotus Notes for LAN and WAN for users on corporate Network.

Confidential

Enterprise Systems Administrator

• Provided full 1st, 2nd and 3rd level computer, printer, telecom, VPN, technical and network support Servers and Systems administration of approx. 100 HP ProLiant Servers upgrades, repairs and builds of, HP Blade systems 3 Enclosure Chassis, Support to all users, departments, VPs in the Corporation.
• Created Domain user accounts for all new employees. Also performed account and server security maintenance on users that left the company or changed positions.
• Created mapped drives for all users who are in need of access to certain file server directories.
• Provide Telecom Support of New Extension creation, Line Punch downs, Voicemail Account Setups, PBX active available line maintenance.
• Managed ownership of numerous systems projects from IP changes, to server and desktop rollouts, application rollouts.

Key Skills

Problem solving and decision making skills customer focused, fast paced learner and dead line oriented excellent work ethic and pays attention to detail priority, efficiency management, excellent verbal and written communication skills, extremely reliable, loyal and punctual.