SUMMARY

• 8+ years of IT Industry experience with an extensive skill set dedicated to Desktop Engineering. Hands on Experience in Requirements Gathering, Planning, User Acceptance Testing (UAT), Merge Modules, Conflict Management and Implementation.
• A self - starter with the ability to quickly recognize and resolve technical issues under pressure and proven ability to perform in a team oriented environment.
• Excellent Analytical and Problem solving skills.
• Experienced in Application Virtualization using App V4.5/4.6/5.0 and publishing them through SCCM 2012.
• Experienced in the migration of App-v 4.6 sp2 to App v 5.0 SP2 and tested using PowerShell 3.0.
• Develop, Maintain and Support MSI application packages using Flexera Admin Studio 6.0/8.5/9.5/10 and Wise Package Studio 4.x/5.x/6.x/7.0/8.0 for both 32 and 64 bit machines.
• Repackaging applications using Admin Studio and Wise Package Studio.
• Experience in taking setup capture of the installation and build the MSI package using Wise Package Studio and Install Shield Admin Studio, and customize the package to meet company standards and specifications.
• Experience in developing installation packages and support integration testing, user acceptance testing and implementation.
• Experience in coordinating with application development team and Business Users for requirement gathering, establish standard practices and strategies for deployment & installation of an application.
• Using MDT 2009 added packages and operating system to the share, created deployment points
• Knowledge in Windows Registry, File System, Services, Devices, Security, Windows 2000 and 2003 Active directory services.
• An extensive experience in SCCM OSD task sequence which include MDT2010 integration and state migration point.
• Worked on Lite touch and Zero touch Deployments using MDT 2010 and SCCM respectively.
• Experience in using/creating Transforms (MST), Patches (MSP) and Merge Modules (MSM).
• Experienced in Windows XP rollouts using various deployment tools.
• Experience in working with unattended install method like silent installs using scripting.
• Experience on XenApp 4.5, 5.0, 6.5& 7.0 Farms.
• Experience working on deployments and Reimaging/Refresh/Replacing Blade Servers using Altiris Deployment Console as well as SCCM 2007.
• Resolute conflicts among packages using conflict resolution methods like merge modules and application isolation.
• Extensive experience in building Custom Actions using VBScripts, Shell Scripts and Wise scripts.
• Experience in using VMware Workstation to build the MSI packages and test them extensively.
• Good knowledge on deploying applications using SCCM, SMS 2003 and ZENworks.
• Experience in working with the debugging tools like, Filemon, Regmon and Procmon.
• Worked on various Application packages for Windows 98, Windows NT 4.0, Windows 2000, Windows XP, Windows Vista and Windows 7.

TECHNICAL SKILLS

Packaging Tools: Wise Package Studio 4.x/5.x/6.x/7.0/8.0, Install Shield 2008, 2009, 2010 Admin Studio 6.0/8.5/9.5,10, Microsoft App-V 4.5/4.6/5.0 sp2/5.0

Deployment Tools: SMS 2000/2003, SCCM 2007, SCCM 2012 Altiris, App-V Management Console

Debugging Tools: Filemon, Regmon, Procmon, Orca

Languages: SQL, XML, JavaScript, Shell Script, Wise Script, VB Script& PowerShell 3.0

Operating Systems: Windows 2000 Server/Professional, Windows NT, Windows XP Professional, Windows Vista/Windows7/Windows Server2008R2/Windows Server2012, Novell Netware, UNIX

Databases: Microsoft Windows Server 2003/2008,SQL Server 2000/2005/2008, Oracle 7.x/8.0/9.x/10.x, MS Access

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Desktop Engineer/App-v Sequencer/Application Packager

Responsibilities:

• Validated media files prior to testing the applications.
• Performed test installation for various applications in Windows Server 2003 and 2008 R2 32 and 64 bit machines prior to sequencing.
• Troubleshoot pre-install and post-install errors for applications in both 32 and 64 bit machines.
• Sequenced Standard applications in both Windows Server 2008 R2 64 bit and Windows Server 2003 R2 32 bit clean machines using Microsoft App-V 4.6/5.0 sp1.
• Experienced in Application Virtualization using App V4.5/4.6/5.0 and publishing them through SCCM 2012
• Experienced in the migration of applications from App-v 4.6 sp2 to App v 5.0 and tested by installing them through PowerShell 3.0.
• Created App-V packages for various standard applications for publishing. Also, we used published App-V packages directly from XenApp 6.5/7.0Farm.
• Sequenced various applications as a middleware, Add-on or Plug-ins for primary applications.
• Used the Dynamic Suite Composition tools to link the middleware packages and Add-on or Plug-ins to their parent application.
• Involved in creating many Use-Case Images for XenDesktop depending on the clients requirements.
• Involved in migration of XenApp 4.5 to 6.5/7.5 Farm
• Modified built -in script with Microsoft updates during a Lite-Touch deployment.
• Modified built -in script with Microsoft updates during a Lite-Touch deployment
• Used Admin studio 10.0 to package and repackage legacy applications which were unable to get virtualized.
• Created a customized build to a reference computer and captured a reference computer as a customized WIM
• Using MDT 2010 added packages and operating system to the share, created deployment points
• Created VB Scripts to automate installations and make necessary changes during and after installation and un-installation.
• Used various tools like Procmon, Regmon and Event viewer to help troubleshoot the errors.
• Used Microsoft Orca to edit the msi as needed.
• Successfully published the App-V Packages using App-V ManagementConsole in Production environment.
• Tested and launched the published applications in App-V client workstations using App-V Client.
• Worked on upgrade and migration of SCCM 2007 to SCCM 2012.
• Extensively did winbatch scripting for a lot of applications.
• Used batch files to call number of executables.
• Created custom actions using batch files.
• Troubleshooting and fixing SCCM 2012/ MDT 2010 Problems
• Managed and Created OSD deployment Procedures for SCCMenvironment.
• Remote design, implementation and administration of multiple Citrix farms including PresentationServer 4.0 and 4.5, XenApp 6.0 and 6.5. Responsible for the day-to-day operation of the Production, QA and Development environments.
• Used AppSenseto manage user profiles and apply policies to XenDesktop’s. Also, used EdgeSight for performance monitoring.
• Documented all the necessary information of every application that was assigned to get packaged or sequenced.
• Created reports and attended meetings with Client and End users in daily basis.
• Worked in a team environment to change customer perception of sequencing, packaging and deployment of applications and became proactive goal seeker.

Environment: Windows Server 2003 R2/2008 R2 32 and 64 /Windows 7 Enterprise, Admin Studio 10, Microsoft App-V 4.6 sp1, SCCM 2007/2012, VMware Workstation9.0, VB Scripts, ORCA, App-V Management Server, Novell Zen works 10.

Confidential, Irwindale, CA

SCCM Analyst / Application Packager /Desktop Engineer

Responsibilities:

• Repackaging applications for migration from Windows XP to Windows 7.
• Performing source validation and determining all aspects required for application installation, dependencies and configuration.
• Managing lite-touch deployment updates.
• Created a customized build to a reference computer and captured a reference computer as a customized WIM.
• Created an MDT Lite-Touch task sequence
• Coordinated with different groups to deploy software packages.
• Analyzing legacy setups and repackage them to create MSI Packages by applying customer specific standards and Microsoft best practices.
• Perform remote administration, support and management of multiple Citrix farms utilizing Citrix Provisioning Services, EdgeSight and XenApp 5.0.
• Converting legacy applications into MSI using and AdminStuido10 for 32-bit and 64-bit machines.
• Worked on many Flexera tools like compatibility solver &Repackager to check the compatibility of application and repackage the application.
• Creating and Implementation of Transforms (.MST), Merge Modules (.MSM) and Patches (.MSP) within an application package.
• Using Tuner for creating transforms in cases where Compatibility solver would not be able to generate the MST.
• Testing the vendor MSI and MST in VMware with windows 7 and Windows XP both to check the application functionality.
• Experience in using Microsoft App-V 4.6 for app sequencing and deploy using Microsoft App-V Management Console.
• Documenting installation information required to install/uninstall repackaged application, detailing installation parameters and application dependencies.
• Working with development team and establishing development standards and strategies.
• Configuring and troubleshooting MSI issues with 32-bit and 64-bit machines using Filemon, Regmon, Process Monitor, Dependency walker and Orca.
• Reviewing and testing of installation and configuring instructions as provided by application development team in the Lockdown User Environment using SCCM 2007.
• Troubleshooting and fixing SCCM 2007/ MDT 2003 Problems
• Managed and Created OSD deployment Procedures for SCCMenvironment.
• Develop VBScript Custom actions that add additional functionality to the Windows Installer setup package.
• Worked on upgrade and migration of SCCM 2003 to SCCM 2007.
• Extensively did winbatch scripting for a lot of applications.
• Used batch files to call number of executables.
• Created custom actions using batch files. created application configurationdocuments for packaging of applications
• Involved in Internal Testing of the packaged applications for standards and functionality before submitting to the Testing Team
• Responsible for contacting resources for technical questions and for ensuring correctness of the package, verifying installation, self-healing/repair, and un-installation, as well as documenting the installation and updating the various databases.

Environment: Windows XP SP2/Windows 7 Enterprise, Admin Studio 10, Microsoft App-V 4.6 sp1, VMware Workstation7.1, VB Scripts, Procmon, ORCA, SCCM 2007

Confidential, New York, NY

Application Packager

Responsibilities:

• Created Windows Installer packages (.MSI) using InstallShield AdminStudio 9.5.
• Created Custom Actions that add additional functionality to an MSI using VB Scripts.
• Involved in testing the packaged application for Windows 7
• Created transforms (.MST) with Tuner and Developer to run alongside the originalvendor Windows Installer setup package (.MSI) during deployment to add data and to allow future patching and updating.
• Experienced in using the Utilities like Philemon and Regmon to resolve the issues with MSI packages.
• Used all the available tools in InstallShieldAdminStudio effectively in developing the Windows Installer Packages
• Worked on virtualizing the applications using APPV 4.6.
• Used ORCA for editing and validating the MSI packages.
• Used VMware 7.1.4 Software for having clean base OS for packaging and testing.
• Documented the Request and Release process, Packaging Process, Testing, Certification and Distribution Process.
• Worked closely with the administrators in setting up and preparing the machines for packaging.
• Worked with end users on troubleshooting problems

Environment: InstallShieldAdminStudio 9.5,Wise Package Studio 7.0, Windows 7, Windows NT, VMWare Workstation 7.1.4, SMS Installer 2.0, Orca, Filemon, Regmon, Group Policy, SMS, SCCM 2007, VB Script, Wise Script

Confidential, Salt Lake City, Utah

Application Packager

Responsibilities:

• Worked on Various applications to build MSI packages and Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement using InstallShield AdminStudio 12.0/9.5 and Wise Package Studio 7.0.
• Involved in testing the packaged application for Windows XP SP2.
• Worked as an application steward to produce the installation instructions needed to package an application. This involved interacting with the technical contact and owner of the application to produce the desired results
• Created Custom Actions that add additional functionality to an MSI using VB Script and Wise Scripts
• Worked on converting the applications which were packaged using old SMSinto Windows installer packages.
• Used debugging tools such as Filemon and Regmon to investigate the permissions on files and registries in order for the application to function properly
• Extensively tested the applications before rolling out to UAT.
• Used Orca for editing and validating the MSI packages
• Worked on virtualizing the applications using App V
• Worked with the end users to troubleshoot problems with the packaged applications
• Used VMWare 6.0 Software for having clean base OS for packaging and testing.
• Packaged applications are managed by Group Policy and Deployed by SMS Tool.
• Used SCCM as a deployment tool for deploying applications on to user machine.
• Involved in meetings, documenting the standards and procedures employed for packaging and testing the packages

Environment: InstallShieldAdminStudio 12.0/10.0,Wise Package Studio 7.0, Windows XP, Windows NT, VMWare Workstation 6.0, SMS Installer 2.0, Orca, InCntrl, Filemon, Regmon, Group Policy, SMS, SCCM 2007, VB Script, Wise Script, Active Directory, Group Policy.